Niddy vs HSBC

[CleverClogs (RIP)]

Re: Niddy vs HSBC

But that's not Ingram's reply to your response to his email of 20 April.

[Never-In-Doubt]

Re: Niddy vs HSBC

But that's not Ingram's reply to your response to his email of 20 April.

Oh he's not replied to my email as yet.....

[nattie]

Re: Niddy vs HSBC

I was reading the thread from the outset and there are some points I agree with the FOS and others that I certainly do not.
It is true that they cannot force the bank to keep an account open and that banks can shut accounts for commercial reasons. However, a request to remove the fee paying part of the account was made and completely ignored. They should have at least refunded the account money that would have been paid up to the receipt of the account closure request(am assuming that was included in their SAR that they would have produced to you?). Furthermore, if they failed to follow the lending code with regards to the timescale for closing the account then they are in breach of the code. Surely, the fact that each month you paid in excess of £5k into the account should be sufficient to state that the conclusion that "you would not have been able to repay the amount owed" is erroneous in itself.
Have HSBC ever produced any evidence that they went through the account "benefits" so that they could clearly show that you were suitable for the type of account that they gave you? If they didn't are there other evidence that you paid for things yourself that the so called "benefits" would have covered anyway?(you know I am no fan of any paid for accounts "with extras")
The FOS decision is partially not surprising but half of the complaint has been rejected and that half is in part why they are chasing fees because of their failure to act on an instruction from you the customer.

[Never-In-Doubt]

Re: Niddy vs HSBC

Nattie,

Thanks mate - fancy doing me a favour and actually composing something using the above and I'll send to the ombudsman, thing is cos I am soooo drawn into this I keep missing the simple points like this, based on my being too personally involved.

Thanks btw - brilliant to spot the above, I missed most of that and never put it across like that either! awesome

[nattie]

Re: Niddy vs HSBC

There is another thing as well, the banking code did a review of packaged accounts as well and whilst it was suggesting in 2009 that banks were better there are some good points in that
Banking Code Standards Board

Themed review of the sale of packaged accounts. Clearly suggests that if done at point of sale and that you have products that would expire without refund to consider delaying the opening/upgrading of the packaged account.

Stats on HSBC btw are here: Complaints data


I suspect that the FOS will refer you here on the FOI request(at a guess).

When you received the SAR from HSBC, up to what date was that SAR? It might be reasonable to ask for the information from that date onwards provided a reasonable time, ie 6 months has elapsed.....

[Never-In-Doubt]

Re: Niddy vs HSBC

Final Decision - FOS are in bed with HSBC.

I'm now on a mission to have those individuals at FOS brought to task for their shoddy behaviour and obvious flaws.

The killer.

They found in my favour that charges should not have applied since April and should be refunded.

But the default issued May should stay.

Ermmm in April before the charges; I was not overdrawn

[swanfan]

Re: Niddy vs HSBC

Final Decision - FOS are in bed with HSBC.

I'm now on a mission to have those individuals at FOS brought to task for their shoddy behaviour and obvious flaws.

The killer.

They found in my favour that charges should not have applied since April and should be refunded.

But the default issued May should stay.

Ermmm in April before the charges; I was not overdrawn

Eh, how the hell can it be?

The FOS are talking out of their arse!

[mystery1]

Re: Niddy vs HSBC

Easy £8k then.

http://www.scotcourts.gov.uk/opinions/2010CSIH49.html

[77] Turning to the question of causation, there is little more we need add. It was a matter of concession on the part of the second respondents that in the event that the second respondents were liable to pay damages to the appellant an award of general damages for loss of credit was recoverable and that a figure of £8000 was reasonable.


You are in Scotland aren't you ? Then it's binding.

M1

[BBoo]

Re: Niddy vs HSBC

Easy £8k then.

http://www.YORKSHIREcourts.gov.uk/opinions/2010CSIH49.html

[77] Turning to the question of causation, there is little more we need add. It was a matter of concession on the part of the second respondents that in the event that the second respondents were liable to pay damages to the appellant an award of general damages for loss of credit was recoverable and that a figure of £0.80 was reasonable, given Yorshire folk are, by definition, tighter than a duck's arsehole.


You are in Yorkshire aren't you ? Then it's binding.

M1

[Batman]

Re: Niddy vs HSBC

Everything the FOS have done over the years in my experience has been bank-supportive. The whole bleeding shower should be publicly exposed for what they truly are a BANK PUPPET that does little or nowt to aid the trusting and frequently naive consumer.........

[Never-In-Doubt]

Re: Niddy vs HSBC

I am going to take legal action against them, well more against the persons responsible for this absolutely pathetic decision that proves that HSBC pay back-handers to FOS personnel.

[kilasuit]

Re: Niddy vs HSBC

What a joke

[nanna58]

Re: Niddy vs HSBC

Niddy that is a bloody disgrace and total farce,

[Batman]

Re: Niddy vs HSBC

It is high time someone took this shower to task and ripped them a new one...

They need to be made an 'example' of publicly so that they start to take account of their blatant pro-banking actions.


Their total banking bias shines out like a rotten apple on a king's table..

[MrsD]

Re: Niddy vs HSBC

they are all bampots

what made you believe that FOS employees

a) could read and understand a short timeline
b) were honest
c) could actually just read
d) could count
e) had any basic common sense

they are of course very brave, very stupid, but very brave........................