Re: Niddy vs HSBC
Have a mooch at the following points of reference mate - good luck
DISP 3.6.4 ----> FSA Handbook - Full Handbook
S.228 (FSA) --> Financial Services and Markets Act 2000
Sch 17 (para10) --> Financial Services and Markets Act 2000
Ombudsmen (for background info) --> panel of ombudsmen
Independent Assessor --> The Independent Assessor
BBC Report --> BBC News - Financial complaints to ombudsman rise by 15%
FOI Request --> & FOS Results of complaints upheld in 6 month blocks --> complaints data relating to previous six-monthly periods
Have a mooch at the following points of reference mate - good luck
DISP 3.6.4 ----> FSA Handbook - Full Handbook
S.228 (FSA) --> Financial Services and Markets Act 2000
Sch 17 (para10) --> Financial Services and Markets Act 2000
Ombudsmen (for background info) --> panel of ombudsmen
Independent Assessor --> The Independent Assessor
BBC Report --> BBC News - Financial complaints to ombudsman rise by 15%
FOI Request --> & FOS Results of complaints upheld in 6 month blocks --> complaints data relating to previous six-monthly periods
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