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  • #1

    Energy companies accused of letting customers disconnect by the 'back door'

    Energy companies accused of letting customers disconnect by the 'back door'

    This is a duplicate of the Blog Entry made on 19th December 2013 19:33.

    *as thousands are left without power for weeks* * *Some energy companies wait 90 days to check up on households that haven't topped up for 90...

    Click to Read More...
    .I'm the allaboutFORUMS News Feed. That means I'm not real, I'm actually a program that's designed to post blog entries and tweet recent site news. Please don't try and message me, I can't respond! Thanks.
    Tags: 123, accused, arrears, companies, customers, debt, disgusting, energy, gold, households, legal, legislation, letting, people, power, pre-payment, rate, recovery, size, tariff, vulnerable
  • #2
    Re: Energy companies accused of letting customers disconnect by the 'back door'

    Disgusting.
    When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.


    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    • #3
      Re: Energy companies accused of letting customers disconnect by the 'back door'

      Originally posted by SA Gold View Post
      Disgusting.
      Its even more disgusting when you consider that the energy companies preferred method to deal with people in arrears is to force them onto a pre-payment meter, rather than go through the legal process of disconnection (of which some people are protected because of vulnerability etc).

      This way they can then set the 'recovery' rate of the arrears as well as put those who can least afford it onto a higher energy tariff, further compounding their situation. If they then do not 'top up' the energy companies have effectively cut them off circumventing the legislation put in place to prevent this happening to the most vulnerable of their customers.

      Now THAT is disgusting
      "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

      The consumer is that sleeping giant.!!


      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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