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  • Re: New and confused

    Originally posted by samsmum View Post
    Received a letter from Co op today giving notice of assignment to Lowells. This was originally a debt for £900 in 2003 when we went on a dmp with CCCS,as it was then, until 2011. I've not got all the statememnts but the account went to Frederickson's in 2009 along with 2 other small accounts. According to my dmp staments all accounts had a zero balance when we stopped paying it. The accompanying letter from Lowells today states that before selling the account,Co op have checked their records and there is no reson the account should remain unpaid.Can you advise me please?

    Update...this has now been passed to fredericksons

    Comment


    • Re: New and confused

      Lets see what they say then eh?
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

      Comment


      • Re: New and confused

        Originally posted by samsmum View Post
        CO-OP LOAN
        11/2002
        £4900
        04/2003
        Not paying
        arrears
        Payments to CO-OP
        Default date:15/12/2011
        26/9/11 Termination letter received. Advised to ignore
        12/10/11 Account being passed to specialist collections. May default, pass to solicitors etc etc. may negotiate F&f.
        13/10/11 CCA request sent
        13/10/11 SAR sent
        31/10/2011..CCA received Niddy says
        03/11/2011..CCA Query Missing prescribed terms
        16/11/11..Letter received saying they know i live here and assume i am deliberately avoiding them. Ring to make arrangement or will be passed on for immediate recovery action
        16/11/11.. ''SPECIAL OFFER'' letter received offering 50% discount if paid within 10 days
        15/12/2011..letter received saying as i'm ignoring them they've made the decision to register the account as in default and pass to a specialist DCA and the Co op will not enter into further discussion regarding the debt
        17/12/2011..b/f and closing statement received. interest being added half yearly
        18/12/2011.. refusal to accept ue status letter sent
        07/01/2012..letter received thanking me for my complaint. Concerns will be investigated by a case handler and outcome sent in writing asap
        11/ 01/2012...Letter received from MOORCROFT. Been instructed by Co op. Notice of Intended Litigation
        12/01/2012..Threat by creditor..to commence litigation letter sent
        20/01/2012..Letter received from Co op stating they have investigated and believe account is enforceable and we are liable, and this is their final response. If we're not happy complain to FOS within six months. Account now with Moorcroft
        21/01/2012.. Letter from Moorcroft saying account on hold while they investigate matter with Co op
        11/02/2012.. letter from Moorcroft with copy of agreement enclosed. Account on hold for 14 days to allow time to contact them to arrange a repayment plan after which they will commence further action
        27/02/2012.. letter from Moorcroft..if i dont contact them following receipt of this letter they may recommend legal action.They go on to tell me a list of court charges
        01/03/2012...Letter sent courtesy of Cleverclogs. See post 797
        14/03/2012.. letter from Moorcroft saying their clients believe documents sent do meet requirements under setion 78. Go on to explain about Carey v HSBC. Want paying basically
        26/03/2012..Letter from Moorcroft. MONTHLY INSTALMENT OFFER. As i haven't contacted them they feel we may not be in a position to clear the account in full.To stop legal proceedings they'll accept £120 per month
        27/03/2012..CREDITOR REFUAL TO ACCEPT UE STATUS LETTER SENT
        18/04/2012...Letter received from Midas Credit Services. Litigation Warning.Part of the Moorcroft group and aware we've failed to pay.Reviewing account prior to possibly recommending legal action by external solicitors.
        18/04/2012.. Enough is enough letter sent
        24/04/2012..Letter from Moorcroft. Account on hold while they refer back to Co op
        16/05/2012..Letter from Moorcroft.As we have complied with original request the hold on account has now been removed.Need to discuss repayments
        25/06/2012..Letter from Moorcroft.. Possible Litigation.Pay before 29/06 or may recommend legal action
        04/07/2012..Letter from Moorcroft..They undersand we're having financial difficulties (no shit Sherlock!!) Please complete I&E form so they can assist or contact CCCS.
        07/07/2012..final response UE (CCA Received letter sent)
        16/07/2012..Letter from Moorcroft. Clients believe documents meet requirements and balance remains payable. Will not be sending any further documents as meets requirements of section 78
        15/08/2012..Letter from Midas Credit Services. We are part of Moorcroft Group. You have failed to reach a repayment agreement. We are now considering recommending legal action by external solicitors
        17/08/2012...Threat by creditor to commence litigation letter sent
        25/08/2012...Letter from Moorcroft. CCA has been provided in terms with Consumer Credit Act 2006.Account placed on temporary hold to allow time to make arrangement to pay an amount i can afford and maintain
        30/08/2012....Letter from Moorcroft. Account now being passed to home collections. Aware of difficulties many customers are now experiencing so offering a discount of up to 25%. Greater discounts may be available depending on circumstances. Reply within 7 days etc etc...
        27/10 2012..letter from Co op saying account has been passed to Equidebt
        02/11/2012...letter from Equidebt.Still time to resolve this without further action. Reply in 7 days or may send doorstep agent to discuss our financial situation
        05/11/2012..Sold in dispute and doorstep letter sent
        10/12/2012.. Letter from Equidebt. You have failed to respond. Can no longer be regarded as an oversight as you have had ample opportunity to repay this debt.
        1)Send us a one off payment or £207 and the balance over a period of time to suit your circumstances.
        2)Make a f&f payment of £4149
        3)Enter into a monthly arrangement
        28/11/2012...Letter from Equidebt.We confirm we were unaware of your ongoing dispute regarding your CCA request. Sent for copies. Account on hold in the meantime
        16/05/2013...Letter from Lowell. Debt has now been passed to them. Really important to pay back what we owe. Obtaining copy of credit file to see if we have assets such as our own home or other credit commitments. Could take us to court for judgement,could make us bankrupt if we owe more than £750. Lots of could do,may do's
        18/05/2012...Sold in dispute letter sent
        17/06/2013.. Letter from Lowell. Co op are trying to retrieve agreement from their archives. Will inform us if it can't be found and will ask us to pay balance in full if it can

        UPDATE

        Comment


        • Re: New and confused

          Originally posted by samsmum View Post
          Update...this has now been passed to fredericksons
          Update. Do not ignore, immediate payment required letter received from Fredericksons

          Comment


          • Re: New and confused

            Originally posted by samsmum View Post
            Received a letter from Co op today giving notice of assignment to Lowells. This was originally a debt for £900 in 2003 when we went on a dmp with CCCS,as it was then, until 2011. I've not got all the statememnts but the account went to Frederickson's in 2009 along with 2 other small accounts. According to my dmp staments all accounts had a zero balance when we stopped paying it. The accompanying letter from Lowells today states that before selling the account,Co op have checked their records and there is no reson the account should remain unpaid.Can you advise me please?
            Update. This has now now been passed to Fredericksons and we have a received a Letter Before Action notice from them

            Comment


            • Re: New and confused

              Originally posted by samsmum View Post
              CO-OP LOAN
              11/2002
              £4900
              04/2003
              Not paying
              arrears
              Payments to CO-OP
              Default date:15/12/2011
              26/9/11 Termination letter received. Advised to ignore
              12/10/11 Account being passed to specialist collections. May default, pass to solicitors etc etc. may negotiate F&f.
              13/10/11 CCA request sent
              13/10/11 SAR sent
              31/10/2011..CCA received Niddy says
              03/11/2011..CCA Query Missing prescribed terms
              16/11/11..Letter received saying they know i live here and assume i am deliberately avoiding them. Ring to make arrangement or will be passed on for immediate recovery action
              16/11/11.. ''SPECIAL OFFER'' letter received offering 50% discount if paid within 10 days
              15/12/2011..letter received saying as i'm ignoring them they've made the decision to register the account as in default and pass to a specialist DCA and the Co op will not enter into further discussion regarding the debt
              17/12/2011..b/f and closing statement received. interest being added half yearly
              18/12/2011.. refusal to accept ue status letter sent
              07/01/2012..letter received thanking me for my complaint. Concerns will be investigated by a case handler and outcome sent in writing asap
              11/ 01/2012...Letter received from MOORCROFT. Been instructed by Co op. Notice of Intended Litigation
              12/01/2012..Threat by creditor..to commence litigation letter sent
              20/01/2012..Letter received from Co op stating they have investigated and believe account is enforceable and we are liable, and this is their final response. If we're not happy complain to FOS within six months. Account now with Moorcroft
              21/01/2012.. Letter from Moorcroft saying account on hold while they investigate matter with Co op
              11/02/2012.. letter from Moorcroft with copy of agreement enclosed. Account on hold for 14 days to allow time to contact them to arrange a repayment plan after which they will commence further action
              27/02/2012.. letter from Moorcroft..if i dont contact them following receipt of this letter they may recommend legal action.They go on to tell me a list of court charges
              01/03/2012...Letter sent courtesy of Cleverclogs. See post 797
              14/03/2012.. letter from Moorcroft saying their clients believe documents sent do meet requirements under setion 78. Go on to explain about Carey v HSBC. Want paying basically
              26/03/2012..Letter from Moorcroft. MONTHLY INSTALMENT OFFER. As i haven't contacted them they feel we may not be in a position to clear the account in full.To stop legal proceedings they'll accept £120 per month
              27/03/2012..CREDITOR REFUAL TO ACCEPT UE STATUS LETTER SENT
              18/04/2012...Letter received from Midas Credit Services. Litigation Warning.Part of the Moorcroft group and aware we've failed to pay.Reviewing account prior to possibly recommending legal action by external solicitors.
              18/04/2012.. Enough is enough letter sent
              24/04/2012..Letter from Moorcroft. Account on hold while they refer back to Co op
              16/05/2012..Letter from Moorcroft.As we have complied with original request the hold on account has now been removed.Need to discuss repayments
              25/06/2012..Letter from Moorcroft.. Possible Litigation.Pay before 29/06 or may recommend legal action
              04/07/2012..Letter from Moorcroft..They undersand we're having financial difficulties (no shit Sherlock!!) Please complete I&E form so they can assist or contact CCCS.
              07/07/2012..final response UE (CCA Received letter sent)
              16/07/2012..Letter from Moorcroft. Clients believe documents meet requirements and balance remains payable. Will not be sending any further documents as meets requirements of section 78
              15/08/2012..Letter from Midas Credit Services. We are part of Moorcroft Group. You have failed to reach a repayment agreement. We are now considering recommending legal action by external solicitors
              17/08/2012...Threat by creditor to commence litigation letter sent
              25/08/2012...Letter from Moorcroft. CCA has been provided in terms with Consumer Credit Act 2006.Account placed on temporary hold to allow time to make arrangement to pay an amount i can afford and maintain
              30/08/2012....Letter from Moorcroft. Account now being passed to home collections. Aware of difficulties many customers are now experiencing so offering a discount of up to 25%. Greater discounts may be available depending on circumstances. Reply within 7 days etc etc...
              27/10 2012..letter from Co op saying account has been passed to Equidebt
              02/11/2012...letter from Equidebt.Still time to resolve this without further action. Reply in 7 days or may send doorstep agent to discuss our financial situation
              05/11/2012..Sold in dispute and doorstep letter sent
              10/12/2012.. Letter from Equidebt. You have failed to respond. Can no longer be regarded as an oversight as you have had ample opportunity to repay this debt.
              1)Send us a one off payment or £207 and the balance over a period of time to suit your circumstances.
              2)Make a f&f payment of £4149
              3)Enter into a monthly arrangement
              28/11/2012...Letter from Equidebt.We confirm we were unaware of your ongoing dispute regarding your CCA request. Sent for copies. Account on hold in the meantime
              16/05/2013...Letter from Lowell. Debt has now been passed to them. Really important to pay back what we owe. Obtaining copy of credit file to see if we have assets such as our own home or other credit commitments. Could take us to court for judgement,could make us bankrupt if we owe more than £750. Lots of could do,may do's
              18/05/2012...Sold in dispute letter sent
              17/06/2013.. Letter from Lowell. Co op are trying to retrieve agreement from their archives. Will inform us if it can't be found and will ask us to pay balance in full if it can
              28/06/2013....Letter from Lowells. Afraid we have not received a copy of CCA. Account on hold and we will not send any more letters until we receive agreement
              Update. No rush

              Comment


              • Re: New and confused

                I would send Threat-o-Gram Letter Before Action - allaboutDEBT UK to Fredricksons (re post#1373)
                Let your smile change the world but don't let the world change your smile


                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: New and confused

                  Thanks Pixie. I'll get that sent x

                  Comment


                  • Re: New and confused

                    Originally posted by samsmum View Post
                    Update...this has now been passed to fredericksons
                    Update. Letter received from Bryan Carter solicitors.Must be paid within 14 days or will recommend clients to issue proceedings without further notice.

                    Will set up a proper diary for this later

                    Comment


                    • Re: New and confused

                      Originally posted by samsmum View Post
                      LooPOVERDRAFT with Nationwide B/S
                      2008
                      £800
                      NOT PAYING
                      Last interest paid 06/08/2011 now changed bank acc
                      Default date:14/02/2012
                      13/12/2011..Letter received. Pay up or will register a default notice'and instruct KPR to collect and could commence legal action
                      04/01/2012..Default notice issued on 31/12/2011. Balance £841
                      24/01/2012..Pre-debt collection notice received. If i dont pay as required by DN they will instruct KPR to recover full balance.Could involve legal action. KPR is the business name of Nationwide
                      17/02/2012..Letter from KPR. Formal Demand for Payment. Nationwide have passed the account over to recover debt.Committed to being fair and reasonable so contact to make arrangement to pay. Nationwide is considering ccj or decree. Would then enforce the judgement by charging order,attachment of earnings etc.alternatively account may be passed to external debt collectors
                      02/03/2012..letter from KPR. Offering me the opportunity to pay a significantly reduced one off discounted sum.Benefits .. no CCJ,no legal costs,will improve future credit rating and account will be closed and remaining balance written off. To take advantage ring immediately to discuss what discount is available. Offer only open for 7 days.
                      16/03 2012...Letter from KPR. I've failed to respond and they cannot allow this to continue. My debt has now become a priority. Must call within 7 days to make an acceptable offer to pay
                      12/04/2012... Letter from Fredericksons to say account has been passed to them Balance £880
                      19/04/2012...Letter from Freds. Letter before action. Must pay in 7 days or they will take immediate action.List of court fees etc.
                      20/04/2012..CCA request sent
                      25/04/2012..Letter from Bryan Carter solicitors re cca. This is a current account partially excluded by section 74 of CCA1974 from the application of Part v of the act. If you require copy statements or current terms you will need to request these from local branch and a fee will need to be provided. Send proposals for payment
                      27/04/2012..Letter from Bryan Carters. Must pay within 14 days else they'll recommend issuing proceedings without further notice. List of court costs etc
                      11/05/2012..Letter from Fred's. Despite a letter from Bryan Carter solicitors i've failed to pay. They are prepared to offer one final opportunity to pay before recommending client instructs solicitors to issue a claim. At this late stage prepared to accept a f&f provided i contact them within 48 hours
                      06/06/2012..Letter from Bryan Carter solicitors..Final Notice. May be referred for court proceedings. Now reached critical stage and i may wish to obtain independant legal advice
                      30/06/2012..Letter from Bryan Carters. Final settlement offer. Instructed to offer reduced settlement figure ,available for 14 days after which full balance will become due
                      20/04/2013.. Letter received from Nationwide saying account has now been passed to ARC
                      29/04/2013... Letter received from Arc.We wish to make it quite clear that unless a substantial payment is received in ten days along with a firm offer to clear the balance we may pass account to solicitors to prepare court proceedings
                      01/05/2013... Sold in dispute letter sent
                      13/05/2013...Letter from Arc. Disappointed etc.On the instructions of our client we can now take steps to prepare a county court claim. A claim will be prepared 10 days after the date of this letter
                      [COLOR=blue]14/05/2013...CCA Request sent
                      [COLOR="Red" 06/06/2013.....letter from Arc. All required documents have previously been sent. Not obliged to send copy of cca as it was an overdraft. Provide details of our finances within 30 days or they will obtain further instructions
                      10/07/2013.... letter from Arc.Balance remains outstanding.A County Court Claim.has now been prepared against you and can be issued in NorthamptonCounty Court. If this matter is passed to our solicitors for issue costs will be added.If you are in real financial difficulty call us and we will consider your situation.
                      Update. Can you advise me on this please?

                      Comment


                      • Re: New and confused

                        I would send them a copy of the http://www.all-about-debt.co.uk/inde...-before-action That you sent previously, with a one line letter "Further to your threat of legal action in your letter dated xxxxxx, please find attached a copy of my letter dated xxxxxx, which you have completely ignored and failed to respond to.

                        I await your urgent response.

                        Yours "

                        Comment


                        • Re: New and confused

                          Originally posted by samsmum View Post
                          Received a letter from Co op today giving notice of assignment to Lowells. This was originally a debt for £900 in 2003 when we went on a dmp ne 2011with CCCS,as it was then, until 2011. I've not got all the statememnts but the account went to Frederickson's in 2009 along with 2 other small accounts. According to my dmp staments all accounts had a zero balance when we stopped paying it. The accompanying letter from Lowells today states that before selling the account,Co op have checked their records and there is no reson the account should remain unpaid.Can you advise me please?

                          8/2/13..Letter from Lowells stating last paypent was for £121 in Nov 2011. Need to prove its been settled. Confused as we would only have paid £10pm at most when on dmp and we stopped paying in June 2011
                          23/3/13Letter from Lowells...as we are unwilling to pay they will obtain copy of credit file and possibly work details
                          08/06/13..Passed to Fredericksons
                          20/06/13 Letter from Freds. Do not ignore!
                          28/06/13..Letter before action received
                          29/6/13..Threat o gram letter before ction sent
                          5/7/13..Letter from Bryan Carters..Pay within 14 days or will recommend clients issue proceedings without further notice

                          19/7/13..Letter from Lowells. Despite letter from Bryan Carter still not paid. One last chance before they issuing a claim. Prepared to accept a f&f settlement if we ring within 48 hours
                          13/09/2013.....Letter from Bryan Carter. We have been instructed by Frederickson on behalf of Lowell to issue court proceedings on 25th September. Contact us if you wish to avoid going to court. This matter has now reached a critcal stage and you may want to take legal advice

                          Update
                          Last edited by samsmum; 13 September 2013, 16:36.

                          Comment


                          • Re: New and confused

                            5/7/13..Letter from Bryan Carters..Pay within 14 days or will recommend clients issue proceedings without further notice


                            Did you send anything back to Bryan Carter ?
                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • Re: New and confused

                              No. Sorry if i've missed something. Should i respond please?

                              Comment


                              • Re: New and confused

                                Originally posted by samsmum View Post
                                No. Sorry if i've missed something. Should i respond please?
                                No that's fine..... I would send this back to Lowells if it were me ----> Threat by Creditor - To Commence Litigation
                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                                Comment

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