sebaab's diary

[Pixie]

Re: sebaab's diary

We always tell people to send cca requests to whoever is contacting them about the debt and they contact the OC so I don't know why Westcot are saying this. Did you enclose £1 POs with your cca requests and, if you did, have Westcot's returned them?

Regarding your letter to Santander, it may well have been delivered even though it isn't showing on the Royal Mail website.

[sebaab]

Re: sebaab's diary

We always tell people to send cca requests to whoever is contacting them about the debt and they contact the OC so I don't know why Westcot are saying this. Did you enclose £1 POs with your cca requests and, if you did, have Westcot's returned them?

Regarding your letter to Santander, it may well have been delivered even though it isn't showing on the Royal Mail website.

Yes they sent the PO back. I think they are playing games.
The Santander CCA request was sent "signed for" and is showing "still in progress" when I track it with Royal Mail. I don't think they've received it because they sent me another "please pay" letter. I will go to the Post Office tomorrow if it doesn't show as delivered.

[Never-In-Doubt]

Re: sebaab's diary

Letter today from Wescot with the above ^^^^ like they don't deal with CCA requests?!

So send to original creditor. However they are in breach but for now, get a request in. Best be safe than sorry.

[sebaab]

Re: sebaab's diary

Debt 6
Type: Credit Card (Santander)
Start Date: 2006
Balance: 2.3k
Last full Payment (min payment): Nov '12. Since then arrangement via DMP to Sept 2016
Paying by: not paying
Status: up to date
Account Owner: (Was SCL Collections) Now Santander
Key:
sent
received
other information

Start of Diary:
11 Oct 2016 DMP direct debit cancelled. Payments stopped
23 Dec 2106 from Santander "Notice of Sums in Arrears"
10 Jan 2017 from Santander "Please make a payment", "We may be charging you fees for missing payments"
23 Jan 2017 from Santander "Notice of Default Sums"
31 Jan 2017 from Santander "Please call us urgently"
7 Feb 2017 "We need you to repay the outstanding overdue amount", "if you don't you will need to pay the whole outstanding balance instead of just the arrears"
Feb 2017 CCA request sent to Santander
Feb 2017 Letter From Santander "As you have not made a payment to clear the arrears, we now need you to clear the full balance outstanding of £x,xxx. Please make a payment by ringing us on xxxxxxxx"
22 Feb 2017 Checked Royal Mail and CCA Request Letter hasn't been delivered yet (Posted 1st class signed for on 10th Feb)
24 Feb 2017 from Santander (in response to my CCA request) "please find enclosed a copy of your Credit Agreement, T&C's & Statement of Account"

Update today: Received a copy of Credit Agreement from Santander + T&C's etc. Can I send this to Niddy please?

[Never-In-Doubt]

Re: sebaab's diary

Update today: Received a copy of Credit Agreement from Santander + T&C's etc. Can I send this to Niddy please?

feel free

[sebaab]

Re: sebaab's diary

feel free

Thank you. Sending now

[sebaab]

Re: sebaab's diary

So send to original creditor. However they are in breach but for now, get a request in. Best be safe than sorry.

I will. I welcome their incompetence

[sebaab]

Re: sebaab's diary

Thank you. Sending now

webmaster@all-about-debt.co.uk is not working for me

Message not delivered
There was a problem delivering your message to webmaster@all-about-debt.co.uk. See the technical details below.
The response from the remote server was:
554 5.2.3 MailPolicy violation Error delivering to mailboxes

[Never-In-Doubt]

Re: sebaab's diary

That's my email. It must be too big. Split the email. For now just send the signed agreement page and original terms. I don't need 30+ pages if they've sent that. Just the main stuff for now.

Email must be too big hence rejecting your end. We don't have limits - we self host so it's unrestricted on AAD and I've removed limit thresholds for incoming mail so it must be too big your end. Try sending under 20mb.

[sebaab]

Re: sebaab's diary

That's my email. It must be too big. Split the email. For now just send the signed agreement page and original terms. I don't need 30+ pages if they've sent that. Just the main stuff for now.

Email must be too big hence rejecting your end. We don't have limits - we self host so it's unrestricted on AAD and I've removed limit thresholds for incoming mail so it must be too big your end. Try sending under 20mb.

OK will do. Thanks

[Never-In-Doubt]

Re: sebaab's diary

Received email 1 lol so that fixed it

[sebaab]

Re: sebaab's diary

Received email 1 lol so that fixed it

Great. Next one is sending (2nd of 2)

[Never-In-Doubt]

Re: sebaab's diary

Sadly it's

primarily it's got a tick in the box and this easy to remedy due to lack of physical signature. Bummer.

[sebaab]

Re: sebaab's diary

Sadly it's

primarily it's got a tick in the box and this easy to remedy due to lack of physical signature. Bummer.

Oh that's a pity. We will see what their next move is Thanks Niddy, we all appreciate you!

[nanna58]

Re: sebaab's diary

x