GDPR Cookie Consent by SimpleServe Privacy Script time to sort this mess out - AAD Consumer Forum

Announcement

Collapse
No announcement yet.

time to sort this mess out

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Hi and thanks for your update, may your post ever dwindle down to nothing this year.
    although Cabot do like to keep intouch, just to show they care.
    NW
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • Well Just had a doorstep step visit from resolvecall who i kindly declined to speak to and requested no more doorstep visits.

      Comment


      • How nice of them to call, did they inform you of their intended visit, or was it a "SUPRISE"!!
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

        Comment


        • Originally posted by Jaffacake View Post
          had a doorstep step visit from resolvecall who i kindly declined to speak to and requested no more doorstep visits.

          From what you say you handled that situation well - good for you!

          Did Resolvecall leave you a card/letter so you know which debt the agent was attempting to collect?

          I’m guessing they were acting on behalf of Cabot since other forum members have recently had the same experience, but it would be helpful to know the specifics in order to suggest your next step so that you can keep one step ahead of the situation.

          Can you post a re-quote of the debt on this thread so I can see the full history so far if you know which debt is being chased and why you may/may not have a defence if things escalate.

          Di

          Comment


          • TYPE OF ACCOUNT – lloyds TSB CC
            Date Commenced - 1999
            Approx Balance - 2928
            Date last paid - ?
            Arrangement or not paying – DMP
            Status – default 2008
            Account owner – Cabot (17/10/2012 Lloyds TSB assigned debt to Prime Credit/Apex. 29/07/2014 debt assigned to Cabot Credit Management Group.


            03/03/16 – CCA request sent
            04/03/16 – CCA request signed for
            26/03/16 - received letter saying they have requested documents and it could take upto 40days.(shows Lloyds TSB Credit card but wrong ref number and alleged amount)
            26/06/16 - letter saying thankyou for paying in the past but can you contact them so I can clear the balance.
            06/07/16 - missed phone call voicemail left asking me to contact them about a personal matter
            07/07/16 - missed phone call voicemail left asking me to contact them about a personal matter
            08/07/16 - missed phone call voicemail left asking me to contact them about a personal matter
            10/07/16 - letter asking to make a new plan.
            30/08/16 - letter asking me to fill in a income and expenditure form.
            30/09/16 - statement.
            31/11/16 - letter saying they have gone digital and to register.
            30/12/16 - standard contact us letter.
            29/01/17 - not heard from you letter.
            02/02/17 - another chasing letter saying that I've not contacted them still.
            28/02/17 - standard contact us letter.
            03/04/17 - letter saying there getting fedelite to make a door step visit to get me back in touch with Cabot.
            27/04/17 - first letter from fidelite today asking me to contact them within 7days(letter dated 21/04/17) or they will make a personal visit to my house.
            04/08/17 - welcome back letter after passing management to an agent.
            21/08/17 - letter asking for my budget and save £50.
            25/08/17 - welcome back letter and still waiting to hear from you letter.
            26/09/17 - Balance waiting to be paid letter.
            31/10/17 - fill in a budget form letter.
            14/11/17 - make a plan letter.
            25/11/17 - letter asking me to tell them my budget and save £50.
            26/04/18 - build a plan around budget letter.
            18/07/18 - asking me to set up a plan and they will treat me to a gift card.
            15/08/18 - asking to pay balance letter.
            15/10/18 - balance waiting to be paid letter.
            09/04/19 - make a payment plan letter.
            21/05/19 - tell us your budget letter.
            14/11/19 - urgent attention and giving me 9 days to respond.
            15/05/20 - send us your budget and put a plan in place letter.
            05/06/20 - 50% discount offer letter.
            13/07/20 - get back on track letter.
            31/07/20 - need to make a plan letter.
            17/08/20 - build a plan around budget letter.
            04/09/20 - were giving you control letter.
            11/09/20 - tell us your budget letter.
            13/11/20 - 70% discount offer letter.
            13/11/20 - saying ive paid in the past and time to get back on track.
            13/01/21 - youve paid in the past and time to get in touch letter.
            28/01/21 - over 1million customers pay regularly and on time and that im not one of them.
            12/02/21 - we need your urgent attention letter.
            12/02/21 - 70% discount offer letter.
            07/03/21 - letter stating that they have advised Resolvecall to visit my home.
            26/03/21 - Letter from Resolvecall saying they have been instructed by Cabot Financial(Europe)LTD to assist in collecting outstanding balances.
            26/04/21 - Doorstep visit from Resolvecall.
            26/04/2022 - Letter saying they have passed account onto Global Debt Recovery Ltd



            The above is the Debt agent they are acting on behalf of, i have listed every letter i have received from them.
            A few alleged debts are held by cabot and from looking through my paper work i received 2 identical letters regarding the cca requests for 2 seperate debts. One lists a halifax credit card and the other showing Lloyds but wrong alleged amount and ref number.
            Last edited by Jaffacake; 26 April 2022, 14:28.

            Comment


            • Hubby had a Lloyds TSB card, after a few years of it being passed from one to another DCA, sending the ,Sold in Dispute letter, being told he would of signed an agreement, they will send it when found, SAR said they didn't have an agreement as the account was too old, (taken out as a TSB original card when debit cards first started out, them morphed into a visa, nothing signed) Lloyds put another default on credit file, sar said we had asked for it's removal, a manager said not to as we might not pay, big complaint, DF removed and £150 compo.
              Finally they said they didn't have a CCA and were closing the account.

              fingers crossed for you
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Originally posted by Jaffacake View Post
                Re: time to sort this mess out

                TYPE OF ACCOUNT – Barclay card
                Date Commenced - 2003
                Approx Balance - 2692
                Date last paid - ?
                Arrangement or not paying – DMP
                Status – default 2012
                Account owner – capquest

                23/02/2013- Letter from Barclaycard notice of assignment to capquest.
                23/02/2013- letter from capquest confirming the above.
                03/03/16- CCA request sent
                04/03/16- CCA request signed for
                29/03/16 - received letter stating that money plus are no longer dealing with my account and for me to contact them regarding payment account on hold until 04/04/16.
                19/09/2016- received a statement letter.
                26/09/2017- settlement offer letter received and to contact them.
                24/07/2018- letter introducing a new payment method.
                24/07/2019- letter asking for me to contact as they have not heard from me, also stating Resolvecall Ltd will be visiting property.
                14/12/2021- letter stating that after additional enquiries they know im a home owner and that its important that they speak to me, also offering over 50% discount offer.



                - - - Updated - - -
                Good Afternoon all, just the normal update of my diary.
                nothing much to report really apart from the above quoted update. In about 4 months time it will be the 6 year anniversary of my diary ?

                Hope you all have a good Christmas and New Year.?

                Comment


                • HANG ON IN THERE,

                  hope you also have a good Christmas and New Year
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment


                  • Originally posted by Jaffacake View Post

                    Good Afternoon all, just the normal update of my diary.
                    nothing much to report really apart from the above quoted update. In about 4 months time it will be the 6 year anniversary of my diary ?

                    Hope you all have a good Christmas and New Year.?
                    When did you stop making payments through Moneyplus?
                    Legal Disclaimer
                    I am a solicitor Advocate who specialises in consumer credit and my firm is Joanna Connolly Solicitors. My leading case of Carey v HSBC set the legal precedence for creditors compliance with s.77 & s.78 Consumer Credit Act 1974 statutory requests & enforcement of debts in court. Any posts I make on the AAD Consumer Forum are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide on the forum is without liability. If you are unsure please seek formal legal guidance or contact your local citizens advice bureau at https://www.citizensadvice.org.uk.

                    If you need to contact me you can send me a message by clicking my username or by emailing me at jo@joannaconnollysolicitors.co.uk or by telephoning 0330 053 9340.

                    Comment


                    • Originally posted by Joanna Connolly View Post

                      When did you stop making payments through Moneyplus?
                      Hi Joanna
                      I stopped paying in feb 2016 but i think money plus then make a payment a month later, so i would say march 2016 was the last ever one.

                      Comment


                      • where do you live? england/wales /scotland?
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • England so i think its 6 years and a 1 month before sb?

                          Comment


                          • Originally posted by Jaffacake View Post
                            England so i think its 6 years and a 1 month before sb?
                            BUT check also the Default Notice because ".. expiry of a default notice so that limitation did not start to run until the day after the expiry of the Default Notice. .."

                            Comment


                            • Originally posted by Roger View Post

                              BUT check also the Default Notice because ".. expiry of a default notice so that limitation did not start to run until the day after the expiry of the Default Notice. .."
                              All the accounts were defaulted at least 4 years before 03/2016.
                              what is the expiry of a default notice?
                              Is there a thread on this?

                              Comment


                              • Originally posted by Jaffacake View Post

                                All the accounts were defaulted at least 4 years before 03/2016.
                                what is the expiry of a default notice?
                                Is there a thread on this?
                                That's good! Doesn't always follow some like Barclaycard for instance often delayed and dithered before sending Default Notices.

                                Doyle v PRA Group (UK) Ltd [2019] EWCA Civ 12 (23 January 2019)
                                https://www.bailii.org
                                ".. the effect of CCA s.87 was that the cause of action only arose after the time specified in the default notice for remedying the default .."

                                @Joanna refers to this here https://all-about-debt.co.uk/forum/a...05#post1543505

                                A good Diary goes a long way to covering these issues.

                                Comment

                                Working...
                                X