Hello
Last year - august and sept, I paid 2 debts, oen to Lloyds and one to MBNA in partial settlement, following very helpful guidance on this - predominantly on this forum
I chased regualrly for confirmation that the debts were partially settled and was regularly promised a letter 'by the end of the month' however neither MBNA or Lloyds have sent any correspondence on the debt
I have checked credit file and 1 is shown as partially settled, the other as outstanding (no recognition of what I paid) - I have a full audit trail of paperwork including proof of payment etc etc, is there a specific template letter on here somewhere I should be using to formally write and push?
Thanks in advance
Last year - august and sept, I paid 2 debts, oen to Lloyds and one to MBNA in partial settlement, following very helpful guidance on this - predominantly on this forum
I chased regualrly for confirmation that the debts were partially settled and was regularly promised a letter 'by the end of the month' however neither MBNA or Lloyds have sent any correspondence on the debt
I have checked credit file and 1 is shown as partially settled, the other as outstanding (no recognition of what I paid) - I have a full audit trail of paperwork including proof of payment etc etc, is there a specific template letter on here somewhere I should be using to formally write and push?
Thanks in advance
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