Originally posted by stuckinarut
View Post
Re:Hi Guys not sure where to post my question (newbie hope its in the right place)
Wifes
Halifax credit card started 28/3/2002
approx balance £10976
last fulll payment june 2008/then DMP till Aug 2012/ then debt settlement /ended 4/3/2016Default dropped off. assigned to cabot. assignment printed by them/ same envelope
not paying at the mo. all quiet so far
Letter dated 23/5/16. received 30/5/16. Letter states current creditor cabot financial uk ltd
Dear mrs blah.
An alternative solution for your account. we would like to give you the opportunity to be free of this account. so we have come up with an alternative solution for you.WHAT YOU OWE. WHAT YOU COULD PAY. AMOUNT SAVED. = 70% DISCOUNT.
we do want whats best for you. so if you want to take us up on this offer we need to make sure that all your priority bills are up to date.we could also be flexible with how you pay this amount. Dependent on your situation GET IN TOUCH. blah blah
Deborah green.
cleverly worded ignore for now. date file ignore
Letter current creditor cabot financial uk ltd dated 4/6/16
Dear mrs blah
YOUR ACCOUNT.
we haven't received your last payment from your debt management company. we have tried to contact them but they have not responded. so we decided to get in touch with you.
WHAT CAN YOU DO.
If you are still using the same debt management company we recommend contacting them to find out what is happening.
we would like to let you know the other options out there. stepchange etc etc
Deborah green.
she forgot to mention this wonderful website and forum. date file ignore
Letter current creditor cabot Financial uk ltd. dated 19/6/16
Dear mrs Blah
LETS WORK TOGETHER.
Dont let debt hang over you we can talk you through our different options and find a solution that suits you
set up a monthly payment plan
see if you can get a discount on your account and make a one off payment.
even if you think you cant pay we'd still like to talk to you. by understanding your situation we can guide you towards help. we help thousands of customers every month.
CONTACT US. blah blah
Deborah green
Very keen for a chat is dishy Debs. think we will pass on the phone calls tho. date file ignore
Letter current creditor cabot Financial uk ltd. dated 19/7/16.
Dear mrs blah
YOUR BALANCE IS WAITING TO BE PAID.
We have been trying to reach you to discuss your account but we haven't been able to get in touch
COULD I PAY LESS
MONTHLY PLAN
DISCOUNT
Ask where to get help with your finances
WHERE CAN I GET ADVISE
blah blah.
How can i contact you blah blah
Deborah green
Could i pay less? does she mean less than the current zilch. date file ignore
SENT CCA REQUEST 30/7/16 ROYAL MAIL RECORDED
Letter dated 31/7/16
Statement of account ref blah blah
LENDER CABOT FINANCIAL EUROPE LTD.
They seem to have SWITCHED LENDERS. from cabot financial uk ltd date file ignore
LETTER DATED 9/8/16 CABOT FINANCIAL
Dear Mrs Blah
Halifax cc ref - - - - -
Bank of scotland loan - - - -
Thank you for your requests for information under section 77-79 consumer credit act 1974. we currently do not have this information on file.
However i have requested the relevant details which will include a copy of the credit agreement statement of account and original and varied terms and conditions from the original lenders.
WHAT HAPPENS NEXT
I acknowledge the 12 day time limit to provide this information before the account becomes unenforceable however as we have to request the details from the original lender i anticipate that we will be able to provide this within 40 days. in the unlikely event we are unable to obtain this information within these time limits we will write to you again. if you have any queries please do not hesitate to contact us
your sincerely
Kayleigh Fisher customer support consultant
Looks like they are saving on the postage combining a cc and personal loan on the same letter
Letter cabot dated 14/10/16 received 21/10/16.
Dear mrs blah
Halifax cc - - - -
Bank of scotland loan - - - - -
Thank you for your letter received in our office dated 1/8/16. My name is kathycakebread i am the consultant that has further investigated your concerns and i hope to help you now by providing a resolution to this matter.
YOUR REQUEST FOR INFORMATION UNDER THE CONSUMER CREDIT ACT
Unfortunately we have not been able to provide you with the requested information within the relevant time period
WHAT HAPPENS NEXT
We shall continue to request the information from the original lender to assist you with with your request. in the meantime we would like to inform you that your accounts shall remain on hold with the customer care department until such time we can comply with your request
YOUR ACCOUNTS
Your credit agreements are currently unenforceable which means we are not permitted to obtain a judgement or decree against you in court. However you are obliged to repay the outstanding balance's as confirmed in this letter and therefore we recommend you contact us as soon as possible to set up a repayment arrangement.
INDEPENDENT ADVISE AND FINANCIAL DIFFICULTIES. blah blah
Well kathy we recommend no contact for at least the next 5years
2017
All quiet so
2018
Letter dated 12/4/2018 Received 16/4/2018 CABOT FINANCIAL (credit card)
Dear Mrs Blah information under the consumer credit Act 1974
please find enclosed all of the relevant information following your request for information under section (77-78) of the consumer credit Act 1974. in the event that we have provided a reconstituted true copy or your credit agreement for the avoidance of doubt this complies with the consumer credit (cancelation Notices and copies of Documents) Regulations 1983 and therefore complies with the obligations set out in section 77-78 of the consumer Credit Act 1974.
What happens next?
we consider that the agreement is now enforceable and therefore we are entitled to obtain a county court judgment against you. However we would prefer that you work with us to set up a repayment plan to settle your outstanding balance.
the status of your account blah blah please make contact with our customer operations department as soon as possible to discuss the options available for this account
well its only taken them 19months 2 weeks approx. to come up with this they also enclosed a statement of account of the payments they received from the now defunk Debt management company (settle my debt) what they sent was 7 double sided pages of what can only be described as generic terms and conditions etc. had the wifes name and address alongside Halifax. However no signature of any kind I think they are just taking a punt here?
Sent off to Niddy
Niddy saysMpt letter when required
Letter dated 21/4/2018. Received 26/4/2018 CURRENT CREDITOR CABOT FINANCIAL UK LTD.
Dear Mrs Blah
YOUR ACCOUNT IS NO LONGER ON HOLD.
We agreed to put a hold on your account due to your situation.That time period has come to an end and we would like to hear from you so we can have an update on your situation.
our customer consultants will take the time to listen to you and discuss the options available for you
GET IN TOUCH.
call us on blah
yours sincerely
Deborah Green
well dishy debs its still on hold at the mo.date file ignore.
gona hold the MPT till they get shirty
Letter dated 22/6/2018 Received 27/6/2018 current creditor cabot financial uk ltd
Dear Mrs Blah YOUR BALANCE IS WAITING TO BE PAID.
Thanks for paying in the past blah blah.
WHERE TO GO FROM HERE. monthly plan smaller lump sum blah blah.
we help thousands of satisfied customers every month blah blah
CALL US. gona pass on that one debs dont fancy a chat at the mo
Date file ignore
Letter Dated 10/7/2018 Received (not sure came back from hols 14/7/2018)current creditor cabot financial uk ltd
Dear mrs blah.
YOU NEED TO MAKE A NEW PLAN.
You need to call us to make a new plan yep you sure do need an admission. blah blah blah
It is important that you speak with us yep must be important. We will never ask you to pay more than you can afford. we understand about food bills and other essentials never ask you to pay more than you can afford? thank goodness for that. for a mo i thought they wanted money. Call us on blah. no thanks busy at the mo. Date file ignore
Letter dated 27/7/2018. Received 30/7/2018 Current creditor. Cabot Financial UK Ltd
Dear Mrs Blah
working within your budget. we understand you may have other priorities etc etc etc
There are other options PAY IN FULL MONTHLY REPAYMENT PLAN. DISCOUNT
GET IN TOUCH
We can"t help you if you dont talk to us blah blah blah
no thanks debs cheers for the thought tho
Letter Dated 21/8/2018 Received 25/8/2018 current creditor Cabot Financial uk ltd
Dear Mrs Blah.
Tell us your budget, save £50
save £50 on your account when you update us with your current situation and start repaying.
All you need to do is fill out a budget form etc etc blah blah. Discuss whats comfortable for you blah blah.
CALL US. YOU HAVE 4 weeks to claim this offer. customer consultants waiting to help blah blah
Well whoopee doo. Date file ignore
Letter dated 5/10/2018. Received 10/10/2018.current creditor cabot financial uk ltd.
Dear Mrs Blah. A new approach.
we are hoping a new approach could help you be free of this debt. blah blah blah
our goal is to understand what will work best for you, and we will always ensure that what we agree is affordable for you.
Talk to us.
Please Talk to us. no thanks Date file ignore
Letter dated 4/11/2018. received 9/11/2018 current creditor cabot financial uk ltd
Dear Mrs Blah. How we can help. we help thousands of customers every month blah blah. and we would like to help you
our customer (illustrative purposes only) solution 1 pay xxx clear this account within 2 years. solution 2 pay xxx clear this account within 5 years. TALK TO US. seems they forgot solution 3. Date file ignore.
Letter Dated 4/12/2018. Received 7/12/2018. Current Creditor Cabot Financial UK Ltd
Dear Mrs Blah YOUR ACCOUNT. As we have not been successful in finding an appropriate solution, we are considering sending your account to an external Debt collection company. and urge you to contact us within the next fourteen days. is there any thing else we can help you with blah blah blah.
Please contact us as soon as possible as your account could be sent to an external Debt collection company.
Contacting Cabot blah blah
Yours Sincerely
Dishy Debs.
Oh no not an external Debt collection company? maybe maybe not. Date file ignore
2019
Letter dated 23/6/2019. Received 28/6/2019. does not state current creditor. just cabot financial. small print at the bottom refers to cabot financial Europe ltd. (no mention of cabot financial uk ltd)
Dear mrs blah. despite repeated attempts to contact you blah blah blah.
The balance is due and we have advised you of several options blah blah blah. you can manage by paying monthly reduced balance over several months blah blah. whilst no payments are made your balance wont go down. (Honest)
if you start making payments your balance will reduce. (really) TALK TO US. (PRETTY PLEASE).
if we dont hear from you we will continue to contact you. so we can help you blah blah. head of internal operations
Date file ignore. must be working through a new set of templates
Letter dated 23/7/2019. Received 26/7/2019.headed cabot Financial
Dear Mrs Blah. Setting up a payment plan.we're waiting to hear from you to discuss your account. We're pretty flexible about how you repay blah blah blah we have thousands of customers who find it easier to make monthly payments blah blah blah. Take the next step -contact us (you wish)
Call us Go online.
yours sincerely
stephen shaw Head of internal operations
Date file ignore
Letter dated 23/8/2019. Received 29/8/2019 Headed Cabot Financial.
Dear Mrs Blah. we are still waiting to hear from you to discuss your account. we want to find the right solution for you so we want to let you know your options (Three options) setting up a plan is simple blah blah.
yours sincerely
stephen shaw
Head of internal operations.
Cheers Stephen think i will just stay with option 4 at the moment. MPT Letter still on hold. date file ignore
Letter dated 8/10/2019. Received 11/10/2019. Headed Cabot Financial.
Dear Mrs Blah. get back on track with a payment plan. Thank you for paying in the past, we appreciate you have tried to repay, so far you have repaid Blah. you still have Blah on your account that needs to be paid.
we have over 900.000 customers paying us every month, let us find a plan that works for you to.
struggling to make payments? no problem. Blah blah blah and more blah. Take the next step.
OK Next step date file ignore. oops red vanished. not to fuss tho
Letter Dated 26/10/2019. Received 1/11/2019.(Cabot Financial)
You need to make a new payment plan. Thank you for your previous payments, you need to call us to set up a new plan for your account. you have repaid £ blah already. which is a great start! we would like to help you find a repayment plan which works for you. Even if you think you cant pay, we can discuss what the best way forward is for you
Date file ignore (best way forward)
Letter dated 12/11/2019. Received 15/11/2019 Cabot Financial
Build a plan around your budget. you've repaid £blah already. clearly something went wrong last time so we want to make sure your new plan is affordable for you.
we can talk about your budget and help you work out how much you can afford to pay blah blah blah. 10,000 customers pay every month, so we know they work. if you prefer you call call us to discuss what discount options might be available for you. GET IN TOUCH TO GET STARTED.
XXXX Head of internal Operations
Date file ignore. the customer base seems to have went down somewhat? only 10.000 paying customers per month(must be a struggle)
Letter dated 1/12/2019. Received 5/12/2019, Cabot Financial
What's happening next...
we have tried to contact you on a number of occasions so that we can understand your situation etc etc
we are going to instruct a company called Resolvecall to visit you blah blah
wait on resolvecall getting in touch
Letter Dated 12/12/2019. Received 16/12/2019. Resolvecall.
Dear Mrs blah been instructed by Cabot Financial (Europe Ltd)
To help you reconnect with our client blah blah phone us within seven days. Or we will arrange a home visit. blah blah.
Doorstep letter will be sent of tommorow. (17th).
Letter dated 20/12/2019. Received 27/12/2019 RESOLVECALL.
Dear Mrs Blah.
CABOT FINANCIAL
(EUROPE) LTD
We can confirm the outstanding balance is £blah.
please contact us on blah should you require any further information
yours sincerely
resolvecall ltd
Date file ignore
2020
Home visit from resolvecall 2/1/2020. 11am
Can i speak with Mrs Blah. And you are. I AM Mr Blah. Ok Mr Blah can you tell me what it's about. Iam Mr Blah. Yes you said that. However what is it about. Who wants to speak with Mrs Blah. I am from Resolvecall. OK.No thanks nobody here wants to speak with you, Please leave Oh and have a nice day.
You to partner. (cowboys or what) Then he put his calling card through the letterbox before he left.
(Filed away)
Letter Dated 25/1/2020 Received 29/1/2020. Moorcroft debt recovery ltd.
Dear mrs blah our client has informed us after numerous attempts they have been unable to contact you
etc etc etc. blah blah blah. this may result in home visit etc etc Date File ignore.
Doorstep Letter sent 30/1/2020. recorded.
1/2/2020. Automated phone call Moorcroft. ignore. number now blocked
5/2/2020 call from moorcroft zapped by blocker.
Letter dated 10/2/20. Received 12/2/2020 moorcroft
Dear Mrs Blah
Thank for your recent communication in relation to the above account
We can confirm that your account has been amended to comply with your preferred method of contact,as requested. However, we hope that you can appreciate that where communication appears not to be maintained by you via this method of contact, it may be necessary for us to revert back to an alternative option. To help us assist you further. we would request that you complete and return the financial statement provided along with your suggested offer of repayment. This information can be provided via our website blah
The account has been placed on hold until blah blah to allow time for you to read and respond to this letter. if you require anything further please do not hesitate to contact us on blah blah
Yours sincerely
A J Martin
Accounts Department.
Well at least they got the doorstep letter. Still has not been updated on the royal mail site yet? not to fuss tho. They have it
Letter dated 23/3/2020 Received 26/3/2020. Moorcroft
Dear Mrs Blah. i am sorry that despite our attempts to contact you no satisfactory agreement has been reached regarding the balance outstanding of £blah on the above account
To stop further debt recovery action(such as further letters or telephone calls) we are able to accept a repayment plan of blah blah blah (which will take 20years to complete) I think not
Date file ignore
Letter dated7/10/2020. Cabot Financial
we have passed your account to BPO collections Ltd (BPO)
As we have been unable to reach an agreement to repay your account we have asked BPO to manage your account for us. A letter from BPO. is included with this letter. they will help you set up an affordable payment plan which will help you become free of your account. CONTACTING BPO. BLAH BLAH BLAH
yours sincerely paul giggins
head of operations strategy
wow back with the strategist. ok date file ignore
Letter dated 25/11/2020. Received 28/11/2020
Dear Mrs Blah
SORRY, WE'VE MADE A MISTAKE
You recently received a letter about your account moving to an external agent called BPO. This was sent in error, we can confirm Cabot Financial will still be helping you manage your account moving forwards.
WE NEED TO HEAR FROM YOU.
you aren't currently making payments towards your balance, so we need you to get in touch, we'd love to help you set up an affordable payment plan which is tailored to your situation, but we can't do this unless you talk to us.
please call us as soon as possible and have a chat blah blah
Did you know you can manage your account online blah blah
yours Sincerely
stephen shaw
Head of internal ops
Date file ignore.
Letter dated 28/11/2020. Received 3/12/2020
Dear Mrs Blah
WE HAVE A RANGE OF OPTIONS FOR YOU
Your balance of blah is waiting to be paid. there are different options for you to choose from
PAY IN FULL. we know paying in full might be unrealistic blah blah blah
DISCOUNT OFFER.we can discuss whether a discount is affordable for you blah blah
PAYMENT PLAN. we want the way you repay to be affordable blah blah
Yours Stephen Shaw
Date file ignore
2021
Letter Dated 14/3./2021 Received 19/3/ 2021
Cabot Financial
Dear Mrs Blah
your account is now closed
your Halifax-credit card account is now closed,as prescribed by scottish Law you do not need to make any further payments to it.
your credit file blah blah.if you need us blah blah
well nothing on the credit file. And dont think we will be needing them for anything. So goodbye to this one.
YIPPEE
.
/
2
Wifes
Halifax credit card started 28/3/2002
approx balance £10976
last fulll payment june 2008/then DMP till Aug 2012/ then debt settlement /ended 4/3/2016Default dropped off. assigned to cabot. assignment printed by them/ same envelope
not paying at the mo. all quiet so far
Letter dated 23/5/16. received 30/5/16. Letter states current creditor cabot financial uk ltd
Dear mrs blah.
An alternative solution for your account. we would like to give you the opportunity to be free of this account. so we have come up with an alternative solution for you.WHAT YOU OWE. WHAT YOU COULD PAY. AMOUNT SAVED. = 70% DISCOUNT.
we do want whats best for you. so if you want to take us up on this offer we need to make sure that all your priority bills are up to date.we could also be flexible with how you pay this amount. Dependent on your situation GET IN TOUCH. blah blah
Deborah green.
cleverly worded ignore for now. date file ignore
Letter current creditor cabot financial uk ltd dated 4/6/16
Dear mrs blah
YOUR ACCOUNT.
we haven't received your last payment from your debt management company. we have tried to contact them but they have not responded. so we decided to get in touch with you.
WHAT CAN YOU DO.
If you are still using the same debt management company we recommend contacting them to find out what is happening.
we would like to let you know the other options out there. stepchange etc etc
Deborah green.
she forgot to mention this wonderful website and forum. date file ignore
Letter current creditor cabot Financial uk ltd. dated 19/6/16
Dear mrs Blah
LETS WORK TOGETHER.
Dont let debt hang over you we can talk you through our different options and find a solution that suits you
set up a monthly payment plan
see if you can get a discount on your account and make a one off payment.
even if you think you cant pay we'd still like to talk to you. by understanding your situation we can guide you towards help. we help thousands of customers every month.
CONTACT US. blah blah
Deborah green
Very keen for a chat is dishy Debs. think we will pass on the phone calls tho. date file ignore
Letter current creditor cabot Financial uk ltd. dated 19/7/16.
Dear mrs blah
YOUR BALANCE IS WAITING TO BE PAID.
We have been trying to reach you to discuss your account but we haven't been able to get in touch
COULD I PAY LESS
MONTHLY PLAN
DISCOUNT
Ask where to get help with your finances
WHERE CAN I GET ADVISE
blah blah.
How can i contact you blah blah
Deborah green
Could i pay less? does she mean less than the current zilch. date file ignore
SENT CCA REQUEST 30/7/16 ROYAL MAIL RECORDED
Letter dated 31/7/16
Statement of account ref blah blah
LENDER CABOT FINANCIAL EUROPE LTD.
They seem to have SWITCHED LENDERS. from cabot financial uk ltd date file ignore
LETTER DATED 9/8/16 CABOT FINANCIAL
Dear Mrs Blah
Halifax cc ref - - - - -
Bank of scotland loan - - - -
Thank you for your requests for information under section 77-79 consumer credit act 1974. we currently do not have this information on file.
However i have requested the relevant details which will include a copy of the credit agreement statement of account and original and varied terms and conditions from the original lenders.
WHAT HAPPENS NEXT
I acknowledge the 12 day time limit to provide this information before the account becomes unenforceable however as we have to request the details from the original lender i anticipate that we will be able to provide this within 40 days. in the unlikely event we are unable to obtain this information within these time limits we will write to you again. if you have any queries please do not hesitate to contact us
your sincerely
Kayleigh Fisher customer support consultant
Looks like they are saving on the postage combining a cc and personal loan on the same letter
Letter cabot dated 14/10/16 received 21/10/16.
Dear mrs blah
Halifax cc - - - -
Bank of scotland loan - - - - -
Thank you for your letter received in our office dated 1/8/16. My name is kathycakebread i am the consultant that has further investigated your concerns and i hope to help you now by providing a resolution to this matter.
YOUR REQUEST FOR INFORMATION UNDER THE CONSUMER CREDIT ACT
Unfortunately we have not been able to provide you with the requested information within the relevant time period
WHAT HAPPENS NEXT
We shall continue to request the information from the original lender to assist you with with your request. in the meantime we would like to inform you that your accounts shall remain on hold with the customer care department until such time we can comply with your request
YOUR ACCOUNTS
Your credit agreements are currently unenforceable which means we are not permitted to obtain a judgement or decree against you in court. However you are obliged to repay the outstanding balance's as confirmed in this letter and therefore we recommend you contact us as soon as possible to set up a repayment arrangement.
INDEPENDENT ADVISE AND FINANCIAL DIFFICULTIES. blah blah
Well kathy we recommend no contact for at least the next 5years
2017
All quiet so
2018
Letter dated 12/4/2018 Received 16/4/2018 CABOT FINANCIAL (credit card)
Dear Mrs Blah information under the consumer credit Act 1974
please find enclosed all of the relevant information following your request for information under section (77-78) of the consumer credit Act 1974. in the event that we have provided a reconstituted true copy or your credit agreement for the avoidance of doubt this complies with the consumer credit (cancelation Notices and copies of Documents) Regulations 1983 and therefore complies with the obligations set out in section 77-78 of the consumer Credit Act 1974.
What happens next?
we consider that the agreement is now enforceable and therefore we are entitled to obtain a county court judgment against you. However we would prefer that you work with us to set up a repayment plan to settle your outstanding balance.
the status of your account blah blah please make contact with our customer operations department as soon as possible to discuss the options available for this account
well its only taken them 19months 2 weeks approx. to come up with this they also enclosed a statement of account of the payments they received from the now defunk Debt management company (settle my debt) what they sent was 7 double sided pages of what can only be described as generic terms and conditions etc. had the wifes name and address alongside Halifax. However no signature of any kind I think they are just taking a punt here?
Sent off to Niddy
Niddy saysMpt letter when required
Letter dated 21/4/2018. Received 26/4/2018 CURRENT CREDITOR CABOT FINANCIAL UK LTD.
Dear Mrs Blah
YOUR ACCOUNT IS NO LONGER ON HOLD.
We agreed to put a hold on your account due to your situation.That time period has come to an end and we would like to hear from you so we can have an update on your situation.
our customer consultants will take the time to listen to you and discuss the options available for you
GET IN TOUCH.
call us on blah
yours sincerely
Deborah Green
well dishy debs its still on hold at the mo.date file ignore.
gona hold the MPT till they get shirty
Letter dated 22/6/2018 Received 27/6/2018 current creditor cabot financial uk ltd
Dear Mrs Blah YOUR BALANCE IS WAITING TO BE PAID.
Thanks for paying in the past blah blah.
WHERE TO GO FROM HERE. monthly plan smaller lump sum blah blah.
we help thousands of satisfied customers every month blah blah
CALL US. gona pass on that one debs dont fancy a chat at the mo
Date file ignore
Letter Dated 10/7/2018 Received (not sure came back from hols 14/7/2018)current creditor cabot financial uk ltd
Dear mrs blah.
YOU NEED TO MAKE A NEW PLAN.
You need to call us to make a new plan yep you sure do need an admission. blah blah blah
It is important that you speak with us yep must be important. We will never ask you to pay more than you can afford. we understand about food bills and other essentials never ask you to pay more than you can afford? thank goodness for that. for a mo i thought they wanted money. Call us on blah. no thanks busy at the mo. Date file ignore
Letter dated 27/7/2018. Received 30/7/2018 Current creditor. Cabot Financial UK Ltd
Dear Mrs Blah
working within your budget. we understand you may have other priorities etc etc etc
There are other options PAY IN FULL MONTHLY REPAYMENT PLAN. DISCOUNT
GET IN TOUCH
We can"t help you if you dont talk to us blah blah blah
no thanks debs cheers for the thought tho
Letter Dated 21/8/2018 Received 25/8/2018 current creditor Cabot Financial uk ltd
Dear Mrs Blah.
Tell us your budget, save £50
save £50 on your account when you update us with your current situation and start repaying.
All you need to do is fill out a budget form etc etc blah blah. Discuss whats comfortable for you blah blah.
CALL US. YOU HAVE 4 weeks to claim this offer. customer consultants waiting to help blah blah
Well whoopee doo. Date file ignore
Letter dated 5/10/2018. Received 10/10/2018.current creditor cabot financial uk ltd.
Dear Mrs Blah. A new approach.
we are hoping a new approach could help you be free of this debt. blah blah blah
our goal is to understand what will work best for you, and we will always ensure that what we agree is affordable for you.
Talk to us.
Please Talk to us. no thanks Date file ignore
Letter dated 4/11/2018. received 9/11/2018 current creditor cabot financial uk ltd
Dear Mrs Blah. How we can help. we help thousands of customers every month blah blah. and we would like to help you
our customer (illustrative purposes only) solution 1 pay xxx clear this account within 2 years. solution 2 pay xxx clear this account within 5 years. TALK TO US. seems they forgot solution 3. Date file ignore.
Letter Dated 4/12/2018. Received 7/12/2018. Current Creditor Cabot Financial UK Ltd
Dear Mrs Blah YOUR ACCOUNT. As we have not been successful in finding an appropriate solution, we are considering sending your account to an external Debt collection company. and urge you to contact us within the next fourteen days. is there any thing else we can help you with blah blah blah.
Please contact us as soon as possible as your account could be sent to an external Debt collection company.
Contacting Cabot blah blah
Yours Sincerely
Dishy Debs.
Oh no not an external Debt collection company? maybe maybe not. Date file ignore
2019
Letter dated 23/6/2019. Received 28/6/2019. does not state current creditor. just cabot financial. small print at the bottom refers to cabot financial Europe ltd. (no mention of cabot financial uk ltd)
Dear mrs blah. despite repeated attempts to contact you blah blah blah.
The balance is due and we have advised you of several options blah blah blah. you can manage by paying monthly reduced balance over several months blah blah. whilst no payments are made your balance wont go down. (Honest)
if you start making payments your balance will reduce. (really) TALK TO US. (PRETTY PLEASE).
if we dont hear from you we will continue to contact you. so we can help you blah blah. head of internal operations
Date file ignore. must be working through a new set of templates
Letter dated 23/7/2019. Received 26/7/2019.headed cabot Financial
Dear Mrs Blah. Setting up a payment plan.we're waiting to hear from you to discuss your account. We're pretty flexible about how you repay blah blah blah we have thousands of customers who find it easier to make monthly payments blah blah blah. Take the next step -contact us (you wish)
Call us Go online.
yours sincerely
stephen shaw Head of internal operations
Date file ignore
Letter dated 23/8/2019. Received 29/8/2019 Headed Cabot Financial.
Dear Mrs Blah. we are still waiting to hear from you to discuss your account. we want to find the right solution for you so we want to let you know your options (Three options) setting up a plan is simple blah blah.
yours sincerely
stephen shaw
Head of internal operations.
Cheers Stephen think i will just stay with option 4 at the moment. MPT Letter still on hold. date file ignore
Letter dated 8/10/2019. Received 11/10/2019. Headed Cabot Financial.
Dear Mrs Blah. get back on track with a payment plan. Thank you for paying in the past, we appreciate you have tried to repay, so far you have repaid Blah. you still have Blah on your account that needs to be paid.
we have over 900.000 customers paying us every month, let us find a plan that works for you to.
struggling to make payments? no problem. Blah blah blah and more blah. Take the next step.
OK Next step date file ignore. oops red vanished. not to fuss tho
Letter Dated 26/10/2019. Received 1/11/2019.(Cabot Financial)
You need to make a new payment plan. Thank you for your previous payments, you need to call us to set up a new plan for your account. you have repaid £ blah already. which is a great start! we would like to help you find a repayment plan which works for you. Even if you think you cant pay, we can discuss what the best way forward is for you
Date file ignore (best way forward)
Letter dated 12/11/2019. Received 15/11/2019 Cabot Financial
Build a plan around your budget. you've repaid £blah already. clearly something went wrong last time so we want to make sure your new plan is affordable for you.
we can talk about your budget and help you work out how much you can afford to pay blah blah blah. 10,000 customers pay every month, so we know they work. if you prefer you call call us to discuss what discount options might be available for you. GET IN TOUCH TO GET STARTED.
XXXX Head of internal Operations
Date file ignore. the customer base seems to have went down somewhat? only 10.000 paying customers per month(must be a struggle)
Letter dated 1/12/2019. Received 5/12/2019, Cabot Financial
What's happening next...
we have tried to contact you on a number of occasions so that we can understand your situation etc etc
we are going to instruct a company called Resolvecall to visit you blah blah
wait on resolvecall getting in touch
Letter Dated 12/12/2019. Received 16/12/2019. Resolvecall.
Dear Mrs blah been instructed by Cabot Financial (Europe Ltd)
To help you reconnect with our client blah blah phone us within seven days. Or we will arrange a home visit. blah blah.
Doorstep letter will be sent of tommorow. (17th).
Letter dated 20/12/2019. Received 27/12/2019 RESOLVECALL.
Dear Mrs Blah.
CABOT FINANCIAL
(EUROPE) LTD
We can confirm the outstanding balance is £blah.
please contact us on blah should you require any further information
yours sincerely
resolvecall ltd
Date file ignore
2020
Home visit from resolvecall 2/1/2020. 11am
Can i speak with Mrs Blah. And you are. I AM Mr Blah. Ok Mr Blah can you tell me what it's about. Iam Mr Blah. Yes you said that. However what is it about. Who wants to speak with Mrs Blah. I am from Resolvecall. OK.No thanks nobody here wants to speak with you, Please leave Oh and have a nice day.
You to partner. (cowboys or what) Then he put his calling card through the letterbox before he left.
(Filed away)
Letter Dated 25/1/2020 Received 29/1/2020. Moorcroft debt recovery ltd.
Dear mrs blah our client has informed us after numerous attempts they have been unable to contact you
etc etc etc. blah blah blah. this may result in home visit etc etc Date File ignore.
Doorstep Letter sent 30/1/2020. recorded.
1/2/2020. Automated phone call Moorcroft. ignore. number now blocked
5/2/2020 call from moorcroft zapped by blocker.
Letter dated 10/2/20. Received 12/2/2020 moorcroft
Dear Mrs Blah
Thank for your recent communication in relation to the above account
We can confirm that your account has been amended to comply with your preferred method of contact,as requested. However, we hope that you can appreciate that where communication appears not to be maintained by you via this method of contact, it may be necessary for us to revert back to an alternative option. To help us assist you further. we would request that you complete and return the financial statement provided along with your suggested offer of repayment. This information can be provided via our website blah
The account has been placed on hold until blah blah to allow time for you to read and respond to this letter. if you require anything further please do not hesitate to contact us on blah blah
Yours sincerely
A J Martin
Accounts Department.
Well at least they got the doorstep letter. Still has not been updated on the royal mail site yet? not to fuss tho. They have it
Letter dated 23/3/2020 Received 26/3/2020. Moorcroft
Dear Mrs Blah. i am sorry that despite our attempts to contact you no satisfactory agreement has been reached regarding the balance outstanding of £blah on the above account
To stop further debt recovery action(such as further letters or telephone calls) we are able to accept a repayment plan of blah blah blah (which will take 20years to complete) I think not
Date file ignore
Letter dated7/10/2020. Cabot Financial
we have passed your account to BPO collections Ltd (BPO)
As we have been unable to reach an agreement to repay your account we have asked BPO to manage your account for us. A letter from BPO. is included with this letter. they will help you set up an affordable payment plan which will help you become free of your account. CONTACTING BPO. BLAH BLAH BLAH
yours sincerely paul giggins
head of operations strategy
wow back with the strategist. ok date file ignore
Letter dated 25/11/2020. Received 28/11/2020
Dear Mrs Blah
SORRY, WE'VE MADE A MISTAKE
You recently received a letter about your account moving to an external agent called BPO. This was sent in error, we can confirm Cabot Financial will still be helping you manage your account moving forwards.
WE NEED TO HEAR FROM YOU.
you aren't currently making payments towards your balance, so we need you to get in touch, we'd love to help you set up an affordable payment plan which is tailored to your situation, but we can't do this unless you talk to us.
please call us as soon as possible and have a chat blah blah
Did you know you can manage your account online blah blah
yours Sincerely
stephen shaw
Head of internal ops
Date file ignore.
Letter dated 28/11/2020. Received 3/12/2020
Dear Mrs Blah
WE HAVE A RANGE OF OPTIONS FOR YOU
Your balance of blah is waiting to be paid. there are different options for you to choose from
PAY IN FULL. we know paying in full might be unrealistic blah blah blah
DISCOUNT OFFER.we can discuss whether a discount is affordable for you blah blah
PAYMENT PLAN. we want the way you repay to be affordable blah blah
Yours Stephen Shaw
Date file ignore
2021
Letter Dated 14/3./2021 Received 19/3/ 2021
Cabot Financial
Dear Mrs Blah
your account is now closed
your Halifax-credit card account is now closed,as prescribed by scottish Law you do not need to make any further payments to it.
your credit file blah blah.if you need us blah blah
well nothing on the credit file. And dont think we will be needing them for anything. So goodbye to this one.
YIPPEE
.
/
2
Comment