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  • #31
    Re: Endeavour

    Hi

    Just wondered if you managed to rattle off an email to the CEO, and if they got back to you yet?

    Good luck x

    Comment


    • #32
      Re: Endeavour

      Originally posted by di30 View Post
      Hi

      Just wondered if you managed to rattle off an email to the CEO, and if they got back to you yet?

      Good luck x
      Literally doing it now, just came on here for the email addy

      Comment


      • #33
        Re: Endeavour

        Sent

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        • #34
          Re: Endeavour

          Originally posted by fedupwiththeworry View Post
          Sent
          Excellent stuff!

          Vossy, how long did it take for them to email you back after you emailed the CEO? Cheers.

          Comment


          • #35
            Re: Endeavour

            Originally posted by di30 View Post
            Excellent stuff!

            Vossy, how long did it take for them to email you back after you emailed the CEO? Cheers.
            The CEO took about an hour Di, customer service had sat on or ignored my mails for about a week.




            Comment


            • #36
              Re: Endeavour

              Been away for a couple of weeks. Not a dicky bird from the CEO via email or letter in way of a response. The email didn't get bounced back so must be OK.

              Will be sending another tomorrow methinks.

              Comment


              • #37
                Re: Endeavour

                Re-sent the email at 2pm stating how disappointed I was at not receiving any response given their commitment (as per their web statement) to resolve PPI miss-selling prevelent on their PPI sales.

                I've asked for an email confirmation by return that my complaint will be settled.

                Nothing back yet

                Comment


                • #38
                  Re: Endeavour

                  Originally posted by fedupwiththeworry View Post
                  Re-sent the email at 2pm stating how disappointed I was at not receiving any response given their commitment (as per their web statement) to resolve PPI miss-selling prevelent on their PPI sales.

                  I've asked for an email confirmation by return that my complaint will be settled.

                  Nothing back yet

                  Sooooooooo frustrating!
                  I would get your local MP to chase the muppets up, if you have an helpful one.

                  Comment


                  • #39
                    Re: Endeavour

                    They all come across as so very helpful until that is you ask them to repay the money they fleeced from you




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                    • #40
                      Re: Endeavour

                      Originally posted by vossy View Post
                      They all come across as so very helpful until that is you ask them to repay the money they fleeced from you
                      I second that Vossy.

                      Comment


                      • #41
                        Re: Endeavour

                        Rec'd an email from the CEO yesterday that simply stated all PPI claims are handled by a claims handling team at GE Money...............


                        Lets just say that I emailed him straight back

                        Comment


                        • #42
                          Re: Endeavour

                          That's just so typical of them!!

                          A suggestion here..........have you a good local MP?
                          If so I would get in touch/email your MP and ask if they will write to them on your behalf.
                          I hear this sometimes works for others.

                          Just a suggestion, but maybe worth a try.

                          Comment


                          • #43
                            Re: Endeavour

                            Originally posted by di30 View Post
                            That's just so typical of them!!

                            A suggestion here..........have you a good local MP?
                            If so I would get in touch/email your MP and ask if they will write to them on your behalf.
                            I hear this sometimes works for others.

                            Just a suggestion, but maybe worth a try.
                            To be honest I don't even know who my local MP is just shows what sterling work he/she does in the community

                            Good idea though, I'll have a look and find out.

                            Comment


                            • #44
                              Re: Endeavour

                              Check this out here, this may help x

                              http://www.parliament.uk/about/contacting/mp/

                              http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4018047

                              Good luck.

                              Comment


                              • #45
                                Re: Endeavour

                                Originally posted by di30 View Post
                                Very useful, thanks Di

                                Comment

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