Lending Stream

[nanna58]

Re: Lending Stream

Take a deep breath Natty you are doing really well with the fab help of SNV xxxxx

[kilasuit]

Re: Lending Stream

Take a deep breath Natty you are doing really well with the fab help of SNV xxxxx

I second this - It may seem like its a mountain to tackle due to the pressures that they "try" to impose on you however once you manage to deal with them amicably as seems likely in this case then you can relax and plan the next steps

Once you've got through all this you'll look back and be proud that you got through it all

[Natty]

Re: Lending Stream

Once you've got through all this you'll look back and be proud that you got through it all[/QUOTE]

Kilasuit with the help of all the wonderful people on this forum who have given me support & guidance, I know I am being guided the right way.

[Never-In-Doubt]

Re: Lending Stream

Thanks SnV, I am getting more stressed over the P2P loan, as I have read that people have sent letters to them and they do not respond. The nearer I get to the 30th I stress. I know that I have a contract that shows I have agreed to the terms of contract, so unsure if they will accept reduced payments. I am concerned over what tactics they will use To get their money.


Also although the FOS has advised that LS has sent them an income & expenditure form to fill in, they have not sent it to me. Do I ask the FOS to forward me this or just wait?

The FOS must send anything relevant about the case to either party {upon request}- so just email the Adjudicator dealing with your case and say you'd like a copy of all relevant recent correspondence.

[SaltnVinegar]

Re: Lending Stream

Thanks SnV, I am getting more stressed over the P2P loan, as I have read that people have sent letters to them and they do not respond. The nearer I get to the 30th I stress. I know that I have a contract that shows I have agreed to the terms of contract, so unsure if they will accept reduced payments. I am concerned over what tactics they will use To get their money.

As I mentioned earlier, although they are part of CasheuronetUK, their actual company head offices are an American company based in Delaware in the US (last time I looked anyway) so this is why sometimes people struggle to get a response. However IF they ignore you (and I have had plenty of experience in dealing with them so know how to approach things so they do not), then this works in your favour NOT theirs!

This is why YOU send all correspondence via recorded delivery - that way you can prove that you have sent them letters and have tried to sort things out and if they do ignore your letters they will end up selling the account to someone like Arc Europe and then we will deal with them and use this as leverage.

I know its tough but you're worrying about step 27 in a possible route (not guaranteed that it would ever go that way) on a long journey where you're at step 2.

You're understandably focused around whats going to happen on the 30th so let me tell you - nothing is going to happen

They will try to take payment and will fail. They may then try to ring you to pester you for a payment and you're going to refuse to answer security questions.

There will be little more they can do at that point except send threatening letters. You'll then make an offer (again), and they can either take it or leave it. Even in the highly unlikely event things got to court you'd only be ordered to pay what you can afford nothing more.

Gone are the days of debtors gaol and being pilloried for being in debt!

You're doing really well, you've handled things great up to now, so just keep that in mind and we'll all help you through it.

Best
SnV

[Natty]

Re: Lending Stream

SnV As you can tell I am a worrier and over exam things, then I look on the web at other people's stories And my mind runs away with me!!!!

You have the patience of.a saint SnV.

I am not sorting any other assistance from any other sites, as I do not need to as I have found the creme de la creme site, here.

I promise I will try and chill and stop over analysing situations.

Also I am currently back home with my parents and do not want them harrassed, so that is also a reason I am getting anxious.

Best wishes
Natty

[SaltnVinegar]

Re: Lending Stream

Hi Natty

OK, lets get started with P2P. You've not said whether you've confirmed with your bank that the CPA for P2P has been cancelled so you need to do that straight away. If you want to send them an email, or take a letter into your local branch, use this (edit bits in red):

<Start of Letter>

Name & Address of creditor using CPA:

xxxxx
xxxxx
xxxxx
xxxxx

Bank Account number: xxxxxxxxxxxxx

To whom it may concern,

Cancellation of Continuous Payment Authority - Confirmation Required

My payday loan with Pounds To Pocket is being paid using a continuous payment authority.

I am withdrawing my authorization for any more payments to be taken from my account by this company. The last four digits of the card these payments are being taken from are <XXXX>

As per the Payment Services Regulations 2009, any more payments taken from this card will be an unauthorized transaction.

Please send me written confirmation that you have cancelled this continuous payment authority.

Your sincerely

Natty

<End of letter>

[SaltnVinegar]

Re: Lending Stream

Hi Natty

Ok once you've covered yourself with your bank you need to do the same with P2P. Send this to them via email (edit bit in red):

<Start of Letter>

[Your address]

Loan account number: xxxxxxxxxxxxx


To whom it may concern,

I write in connection with the above loan which I entered in to on [xx/xx/xxxx], and to request that you cancel the continuous payment authority (CPA) that was set up to make payments under the loan.

I have notified my card provider of the CPA cancellation and accordingly no further payments should be applied for under the CPA as per the Payment Services Regulations 2009

I would request your written confirmation that you have actioned this request and that the CPA has been cancelled.

I look forward to hearing from you.

Yours faithfully

Natty

<end of letter>

[Natty]

Re: Lending Stream

Hi SnV

Apologises for the late response, My Dad is not too good at the moment and helping Mum out.

Yes I cancelled CPA with my bank for P2P. I will get an email sent directly to P2P today.

Thanks again

Natty

[SaltnVinegar]

Re: Lending Stream

Hi SnV

Apologises for the late response, My Dad is not too good at the moment and helping Mum out.

Yes I cancelled CPA with my bank for P2P. I will get an email sent directly to P2P today.

Thanks again

Natty

Hi Natty - no problem at all - family come first.

I would just confirm with your bank that they have done this - record the phone call with them if you can. Belt and braces approach is best when it comes to CPA's.

Fab - get that email sent off, should they try then to invoke the CPA you can show that you have contacted them about this.

Best
SnV

[Natty]

Re: Lending Stream

Thanks SnV,

Do you know what tactics P2P will use. Say for instance they do not receive my monthly payment next Friday, will I get a call that day?

[Natty]

Re: Lending Stream

Email now sent to P2P and I have also sent a further email confirmation to my bank.

[Natty]

Re: Lending Stream

Just received this email confirmation from P2P:

Thank you for your enquiry. It has been logged in our system. We are reviewing your request, and a representative will contact you within 48 hours via email or phone.

If your matter is urgent, please contact our Customer Service Team at 0800 016 3106, 24 hours a day, 7 days a week.

For your records, the subject of your original query is included below:

Subject: Customer ID

Thank you,

WARNING: Late repayment can cause you serious money problems. For help, go to

[SaltnVinegar]

Re: Lending Stream

Do you know what tactics P2P will use. Say for instance they do not receive my monthly payment next Friday, will I get a call that day?

Yes I know all their tactics (unless they have any new ones )

You won't get a call on Friday, but they will likely try to call you on Saturday or Monday. If they call you they should ask you to answer security questions and this is what you're going to do - REFUSE TO ANSWER THEM!

You don't have to talk to them, and if you refuse to answer security questions then they shouldn't talk to you. Just refuse to answer security questions, hang up the phone, and then get a notebook/piece of paper (or even update this thread!), and make a note of the date/time they call you.

If you refuse to answer security questions, you stay in control and they cannot intimidate you.

Email now sent to P2P and I have also sent a further email confirmation to my bank.

Excellent

Just received this email confirmation from P2P:

Thank you for your enquiry. It has been logged in our system. We are reviewing your request, and a representative will contact you within 48 hours via email or phone.

If your matter is urgent, please contact our Customer Service Team at 0800 016 3106, 24 hours a day, 7 days a week.

For your records, the subject of your original query is included below:

Subject: Customer ID

Thank you,

WARNING: Late repayment can cause you serious money problems. For help, go to

Ok well lets see what their 'representative' has to say.........

[Natty]

Re: Lending Stream

Hi SnV,

Sorry to be such a pain! you have been truly fantastic!

I am just a little confused and you guessed extremely stressed. I understand what we are doing with LS as they have been totally irresponsible and I completely understand which angle you are coming from with the LS complaint. However on the P2P I just want to reduce the payment, should I not advise them of the position I am in?