Hi all.
Wont go into detail but this is my account used for utility dds, yesterday I woke up and checked my banking and noticed a dd to talk talk which I had forgotten about. Saw that hsbc had paid it so figured no issue and paid in enough from main account to cover the overdraft. Hsbc say they will not charge for being od if the account is back under limit before 3.30 on the end of the working day.
Now being ultra cynical of banks I take copies and screen shots of everything so here is a screen shot of my online banking from yesterday lunch and last night. How they managed to go back in time and change what I understood to be a live statement is beyond me. I do believe that had I not credited the account they would of paid the payment and charged me a overdraft fee. Naturally I dont wanna pay this, I know its my responsibility to make sure funds are there but they had paid it so any opinions on me getting this revoked would be much appreciated.
Lunch:
Last night:
Wont go into detail but this is my account used for utility dds, yesterday I woke up and checked my banking and noticed a dd to talk talk which I had forgotten about. Saw that hsbc had paid it so figured no issue and paid in enough from main account to cover the overdraft. Hsbc say they will not charge for being od if the account is back under limit before 3.30 on the end of the working day.
Now being ultra cynical of banks I take copies and screen shots of everything so here is a screen shot of my online banking from yesterday lunch and last night. How they managed to go back in time and change what I understood to be a live statement is beyond me. I do believe that had I not credited the account they would of paid the payment and charged me a overdraft fee. Naturally I dont wanna pay this, I know its my responsibility to make sure funds are there but they had paid it so any opinions on me getting this revoked would be much appreciated.
Lunch:
Last night:
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