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  • Re: Stuff the banks ue diary

    Just ignore.....I Would
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • Re: Stuff the banks ue diary

      Originally posted by in 2 deep View Post
      Just ignore.....I Would
      Cheers mate...i will bite my tongue and ignore....
      Steve

      Comment


      • Re: Stuff the banks ue diary

        HFC
        Flexible loan.
        Started: 2003
        Defaulted:2011
        Balance:£800
        Last payment:July 2011
        Now paying:Nothing

        31/1/12...CCA request sent to HFC.
        27/2/12...Account in default letter sent to HFC, as no CCA has been received.
        7/3/12.....letter received from HFc advising account in arrears..no mention of my previous letters sent....

        I think i may re send the account in default letter,i never recorded the one sent out on 27/2/12,but i did record the CCA request along with £1.00 postal order on 31/1/12....i reckon 2nd class recorded should do it...

        14/3/12....Letter received from HFC....They are concerned we have not reached an arrangement for the repayments.
        Considering the appropriate course of action..DCA,solicitors etc,etc...
        They may consider temporarily suspending payments,or accept reduced payments.

        Advice welcome...my thoughts are that i should send a reply reminding them of the failure to respond to my CCA request...

        21/3/12....Letter received today from HFC.....FINAL DEMAND...After numerous attempts to resolve account its now being passed onto their litigation dept.
        I guess because i am still waiting for my CCA, FOR WHICH THEY ARE IN DEFAULT..i would assume that i ignore this threat letter....or do i????

        22/3/12...Letter received today from HFC....please be advised your account is now in arrears blah,blah,blah,Account is now being handled by the recoveries section.
        We urge you to respond to this letter...
        Ignore...still waiting for the CCA....

        31/3/12...After sending back copies of the £1.00 postal order and proof of postage i sent out on 31/1/12...i received a letter back today from HFC....They confirm receipt of my letter dated 15/3/12 requesting ......Subject Access Request....??????????
        They do as previously advised need a signature,it can be either a copy of passport or driving license.....
        Once they receive that they will respond within the guidelines of 40 days....

        Now... dilemma....do i ignore....they are after all so stupid i dont think anything i respond with will register.......
        Or do i send them a bugger off and dont contact me again until you send the correct documents i requested back in January?????

        6/4/12...I never responded to the last letter sent.....received from HFC on the 5/4/12 a letter stating all of the things they can do if payments do not resume on account.....while bearing in mind they are still in default of my CCA request, ensures this letter will be filed and ignored...

        12/4/12..Oh happy days......Letter received today from HFC..
        Its a default notice..dated 11/4/12...not sure on this default lark..but i know i have it in writing from last year..a default notice dated 19/4/11....Do they issue one per year??????
        As far as i am concerned i ignore this because they have yet to produce the CCA....

        11/5/12...Letter received today...without prejudice....
        We write with reference to your account and our earlier correspondence.
        Your account remains in arrears...Blah,blah....threats to pass on to solicitor,Charging orders,baliffs etc...

        Still not responded to my CCA request.....
        Any ideas guys???
        Acc
        Steve

        Comment


        • Re: Stuff the banks ue diary

          Originally posted by stuff the banks View Post
          HFC
          Flexible loan.
          Started: 2003
          Defaulted:2011
          Balance:£800
          Last payment:July 2011
          Now paying:Nothing

          31/1/12...CCA request sent to HFC.
          27/2/12...Account in default letter sent to HFC, as no CCA has been received.
          7/3/12.....letter received from HFc advising account in arrears..no mention of my previous letters sent....

          I think i may re send the account in default letter,i never recorded the one sent out on 27/2/12,but i did record the CCA request along with £1.00 postal order on 31/1/12....i reckon 2nd class recorded should do it...

          14/3/12....Letter received from HFC....They are concerned we have not reached an arrangement for the repayments.
          Considering the appropriate course of action..DCA,solicitors etc,etc...
          They may consider temporarily suspending payments,or accept reduced payments.

          Advice welcome...my thoughts are that i should send a reply reminding them of the failure to respond to my CCA request...

          21/3/12....Letter received today from HFC.....FINAL DEMAND...After numerous attempts to resolve account its now being passed onto their litigation dept.
          I guess because i am still waiting for my CCA, FOR WHICH THEY ARE IN DEFAULT..i would assume that i ignore this threat letter....or do i????

          22/3/12...Letter received today from HFC....please be advised your account is now in arrears blah,blah,blah,Account is now being handled by the recoveries section.
          We urge you to respond to this letter...
          Ignore...still waiting for the CCA....

          31/3/12...After sending back copies of the £1.00 postal order and proof of postage i sent out on 31/1/12...i received a letter back today from HFC....They confirm receipt of my letter dated 15/3/12 requesting ......Subject Access Request....??????????
          They do as previously advised need a signature,it can be either a copy of passport or driving license.....
          Once they receive that they will respond within the guidelines of 40 days....

          Now... dilemma....do i ignore....they are after all so stupid i dont think anything i respond with will register.......
          Or do i send them a bugger off and dont contact me again until you send the correct documents i requested back in January?????

          6/4/12...I never responded to the last letter sent.....received from HFC on the 5/4/12 a letter stating all of the things they can do if payments do not resume on account.....while bearing in mind they are still in default of my CCA request, ensures this letter will be filed and ignored...

          12/4/12..Oh happy days......Letter received today from HFC..
          Its a default notice..dated 11/4/12...not sure on this default lark..but i know i have it in writing from last year..a default notice dated 19/4/11....Do they issue one per year??????
          As far as i am concerned i ignore this because they have yet to produce the CCA....

          11/5/12...Letter received today...without prejudice....
          We write with reference to your account and our earlier correspondence.
          Your account remains in arrears...Blah,blah....threats to pass on to solicitor,Charging orders,baliffs etc...

          Still not responded to my CCA request.....
          Any ideas guys???
          Acc
          Just sit and wait......
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • Re: Stuff the banks ue diary

            Ok mate..will do that....
            Cheers
            Steve

            Comment


            • Re: Stuff the banks ue diary

              HFC
              Flexible loan.
              Started: 2003
              Defaulted:2011
              Balance:£800
              Last payment:July 2011
              Now paying:Nothing

              31/1/12...CCA request sent to HFC.
              27/2/12...Account in default letter sent to HFC, as no CCA has been received.
              7/3/12.....letter received from HFc advising account in arrears..no mention of my previous letters sent....

              I think i may re send the account in default letter,i never recorded the one sent out on 27/2/12,but i did record the CCA request along with £1.00 postal order on 31/1/12....i reckon 2nd class recorded should do it...

              14/3/12....Letter received from HFC....They are concerned we have not reached an arrangement for the repayments.
              Considering the appropriate course of action..DCA,solicitors etc,etc...
              They may consider temporarily suspending payments,or accept reduced payments.

              Advice welcome...my thoughts are that i should send a reply reminding them of the failure to respond to my CCA request...

              21/3/12....Letter received today from HFC.....FINAL DEMAND...After numerous attempts to resolve account its now being passed onto their litigation dept.
              I guess because i am still waiting for my CCA, FOR WHICH THEY ARE IN DEFAULT..i would assume that i ignore this threat letter....or do i????

              22/3/12...Letter received today from HFC....please be advised your account is now in arrears blah,blah,blah,Account is now being handled by the recoveries section.
              We urge you to respond to this letter...
              Ignore...still waiting for the CCA....

              31/3/12...After sending back copies of the £1.00 postal order and proof of postage i sent out on 31/1/12...i received a letter back today from HFC....They confirm receipt of my letter dated 15/3/12 requesting ......Subject Access Request....??????????
              They do as previously advised need a signature,it can be either a copy of passport or driving license.....
              Once they receive that they will respond within the guidelines of 40 days....

              Now... dilemma....do i ignore....they are after all so stupid i dont think anything i respond with will register.......
              Or do i send them a bugger off and dont contact me again until you send the correct documents i requested back in January?????

              6/4/12...I never responded to the last letter sent.....received from HFC on the 5/4/12 a letter stating all of the things they can do if payments do not resume on account.....while bearing in mind they are still in default of my CCA request, ensures this letter will be filed and ignored...

              12/4/12..Oh happy days......Letter received today from HFC..
              Its a default notice..dated 11/4/12...not sure on this default lark..but i know i have it in writing from last year..a default notice dated 19/4/11....Do they issue one per year??????
              As far as i am concerned i ignore this because they have yet to produce the CCA....

              11/5/12...Letter received today...without prejudice....
              We write with reference to your account and our earlier correspondence.
              Your account remains in arrears...Blah,blah....threats to pass on to solicitor,Charging orders,baliffs etc...

              18/5/12...Letter received today on a crappy tatty piece of yellow paper....made me sick just opening the letter...
              Its from a company called Debt litigation and Recovery service,which i guess is short for
              They have received instructions from HFC to hound me into the ground for payment...all the usual rubbish...contact them immediately by phone etc....
              It does actually sya.."if there is a genuine reason you cannot settle the debt call them....well No CCA from HFC is what i think i should send back to them...

              Thoughts?????
              Steve

              Comment


              • Re: Stuff the banks ue diary

                ^^^just ignore see what they send next.......
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: Stuff the banks ue diary

                  Ok mate...will do...
                  Cheers
                  Steve

                  Comment


                  • Re: Stuff the banks ue diary

                    Just found out that this DLRS are in fact part of HFC.....
                    Small world eh!
                    Steve

                    Comment


                    • Re: Stuff the banks ue diary

                      Mint c/c
                      Started.2003
                      Balance.£3500
                      Status.Default.2007
                      Last payment.February 2012.
                      Now paying.Nothing.

                      29/1/12...CCA request sent to mint...
                      8/3/12...Mint returned £1.00 postal order along with letter reusing to hand over the CCA until i send signature....
                      9/3/12....Template letter sent to Mint - link - for creditor refusing to accept without signature,along with the £1.00 postal order.

                      24/3/12...2 letters received today from Mint...
                      1st letter...We are disappointed that you have failed to comply with our agreement.Immediate payment or will go to external DCA....
                      2nd Letter....Its another refusal to accept my CCA request without me submitting my signature....no postal order sent back though.....
                      Any advice will be most welcome!
                      25/3/12....Cloggy's letter sent.


                      2/3/12....Letter received from Mint...dated 28/3/12....Same as before....no CCA just a form requesting signature,and the postal order returned this time......
                      Now i sure as hell wont be signing anything...i have tried how many times to get what i am entitled to by law,and without the need of a signature....Now maybe the letter i sent on the 25/3/12 may have crossed in the post....but i still have the problem of now being in receipt of the postal order.....
                      I think i should be sending it back again...but with another copy of Cloggy's letter....or one of the more formal templates???
                      I just want to know how i stand legally at the moment should they want to sell debt,or start to make threats......
                      Any advice will be most welcome as always...

                      3/4/12....Letter sent to mint informing them that if they do not send the documents this time i will pass on to the OFT....
                      Just for good measure,yet another CCA template request sent along with the £1.00 postal order they keep sending back..

                      12/4/12...Letter from Mint today...Its not responded in any way to the requset for the CCA,not even chasing up signature...
                      This one is slapping my bottom telling me i have failed to respond to the banks previous DEMANDS and they have no alternative but to commence further proceedings for the recovery of the outstanding balance..
                      Urge me to call the office immediately...
                      Failure to do so within 7DAYS...( letter dated 5/4/12..and received today...envelope kept and stapled to letter ) may result in your account being transferred to external debt collectors......
                      Any advice...other than ignore..which is what i may just do for now.........

                      5/5/12..Ok..still no response to my CCA request,and the letters i sent recently have been ignored.
                      Today a letter from Triton...Payment demand....The RBS has placed your account with us for immediate collection...
                      We have been appointed on their behalf and to avoid further action you are requested to forward a cheque for the full amount.
                      If for any reason you are unable to make this payment you must phone us immediately.......
                      Not sure which template to send because the account has not been sold......
                      Any advice from you guys would be most appreciated....

                      8/5/12...Letter of complaint along with all communication between Mint and myself in relation to my CCA request and the fact they will not hand it over without me submitting my signature sent to the FOS today.

                      23/5/12...Well i dont know if the FOS made contact with Mint..but after refusing to give me my CCA without a signature..today it came by post....

                      Have sent CCA to Nidd on the secure documents area...i'm really hoping this is unenforceable....
                      Steve

                      Comment


                      • Re: Stuff the banks ue diary

                        Very catalogue

                        Started : July 2004...Account started back in 2001 as Argos,then changed to Argos Additions,Then Additions and finally to Very...
                        Original account as Argos back in 2001
                        Balance:£1804
                        Last payment:November 2012 £30.00
                        Now paying:Nothing

                        Status:No CCA PRODUCED..Account in default

                        Financial difficulties meant the £120 per month could no longer be met..so....I will try to be as precise as possible..

                        30/8/11..Arrears collection dept..Account is in arrears.
                        5/9/11...Letter sent to Very asking for help in reduced payments.
                        Income and expenditure also sent.
                        12/9/11..Letter sent to Very..Telephone harassment letter sent.
                        13/9/11...Letter from Very...Unable to accept my proposals..
                        16/9/11...Letter from arrears collection dept.
                        22/9/11..Letter sent to Very..telling them they are being unreasonable.
                        26/9/11..Letter from arrears collection dept.
                        28/9/11..Letter from Very...Unable to accept payment proposals
                        7/10/11..Letter from Very...unable to accept proposals..
                        7/10/11..Take me to court template letter sent to Very.
                        10/10/11..Letter to Very...Telephone harassment template sent to Very.
                        13/10/11...Letter from Very..Acknowledgement of complaint from Very.
                        18/10/11...Letter sent to Very...Another complaint regarding phone calls and the ignorance in response to our financial situation.
                        20/10/11...Letter from Very...regarding my recent letter..its all down to the auto dialler...and we need to ring to arrange payment plan...
                        We did ring..and they would not accept payment offer,and that we could only set up plan through someone that manages a DMP....
                        10/11/11..CCA and SAR request sent to Very..
                        24/11/11...Letter from Very...They have agreed a payment plan of £30.00 per month,and interest frozen for 12 months.
                        5/12/11....CCA default letter sent to Very..
                        22/12/11...SAR received from Very...
                        14/1/11..Usual monthly statement received from Very...no charges showing...
                        4/1/12...Acknowledgement of my putting account into default because of no CCA..
                        1/2/12...Letter from Very...Further to the letter sent on 4th Jan..investigation continuing and final response by 28th Feb..
                        17/2/12..Normal statement received....no charges added...but acknowledge a failed payment from January...
                        21/2/12...Response from very re CCA request.....i have copied it onto the end of this.....i share this with you all to give Niddy a rest.......i dont think its quite what i need to make the debt enforceable....
                        22/2/12....Niddy...confirms UE...
                        7/3/12...Letter received.....Under the heading..Re: Request to cancel your credit agreement.
                        It says they have provided me with a copy of the current credit agreement...a copy of which i put on page 3 0f this thread.
                        They say it sets out the contractual arrangement that is in place at this time,and includes all applicable contractual variants and amendments that have taken place since the account was opened.
                        It is clear by ordering and purchasing goods from us,you acknowledge that there is an existing relationship in place.
                        In the event that you did not believe that there was such a relationship it is unlikely you would have bought and continued to buy goods from us.
                        The latest case law in relation to the enforceability of credit agreements has made clear that unenforceability does not mean that the rights of the parties under a credit agreement were never acquired or are extinguished.
                        Failure to make payments will affect my credit rating,blah,blah,blah...

                        16/3/12....Statement recieved with £12.00 late payment fee added...
                        Letter received from arrears collection dept...the usual contact us to arrange payment blah,blah,blah..
                        Ignore???
                        20/3/12....After receiving 10 phone calls in the past 2 days i am sending the threat of legal action telephone template...along with a copy of my original harassment telephone template sent to them on 11/10/11..see how that sticks.....

                        29/3/12....Letter received from Very...Thank you for your letter regarding the number of calls you have received,please accept our apologies that you have found it necessary to complain.
                        All complaints are taken seriously,and we will contact you after a full investigation..... What a pile of horse dung!!

                        Had a response from both Trading standards today as well as consumer direct....basically acknowledging my complaint,and confirming traders legal obligation regarding harassment...someone will contact me over the next few days if they require any further information.

                        3/4/12....Letter from the arrears collection dept...Wiped the cats bottom with it and threw it in the bin...

                        14/4/12...Letter received from arrears collection dept...Despite telling you last month of the arrears on payment plan,i notice you have not brought your plan up to date....
                        Unless i receive payment immediiately,no choice but to cancel plan and transfer to a DCA........

                        I reckon ignore and let them pass the account on......

                        27/4/12....Had 2 phone calls from Very 2 days ago,both within an hour....i emailed them straight away and reminded the idiots that i already have an ongoing complaint regarding telephone harassment under investigation within there company...i thanked them for making the 2 recent calls and that i would add this information together with my file of complaint in readiness to send off to the FOS......no further calls since.....

                        1/5/12...Letter from arrears dept.....throw letter in bin..ignore...
                        3/5/12...Letter today from Arrears collection dept.
                        This is my last chance to talk to them before they pass on account to: Nationwide Debt recovery Ltd.
                        This is our final demand...please do not ignore it.......
                        Pointless me sending anything to these morons....i will wait until they get Nationwide involved.....
                        I'm still waiting to hear from customer services regarding my telephone harassment complaint....

                        9/5/12...Letter from Nationwide Debt Recovery.....Which means bugger all...they are part of Shop direct...
                        Make payment within 7 days..Date on letter 3/5/12...Prats...
                        They will register a default with CRA...which will remain on file for next 6 years...( That's really not going to work as a threat is it?)
                        If you can repay arrears in next 7 days they will review all default charges and additional interest applied to account...

                        23/5/12...Letter from NDR...Pre escalation notice....
                        Going to ignore....
                        Steve

                        Comment


                        • Re: Stuff the banks ue diary

                          Mint c/c
                          Started.2003
                          Balance.£3500
                          Status.Default.2007
                          Last payment.February 2012.
                          Now paying.Nothing.

                          29/1/12...CCA request sent to mint...
                          8/3/12...Mint returned £1.00 postal order along with letter reusing to hand over the CCA until i send signature....
                          9/3/12....Template letter sent to Mint - link - for creditor refusing to accept without signature,along with the £1.00 postal order.

                          24/3/12...2 letters received today from Mint...
                          1st letter...We are disappointed that you have failed to comply with our agreement.Immediate payment or will go to external DCA....
                          2nd Letter....Its another refusal to accept my CCA request without me submitting my signature....no postal order sent back though.....
                          Any advice will be most welcome!
                          25/3/12....Cloggy's letter sent.


                          2/3/12....Letter received from Mint...dated 28/3/12....Same as before....no CCA just a form requesting signature,and the postal order returned this time......
                          Now i sure as hell wont be signing anything...i have tried how many times to get what i am entitled to by law,and without the need of a signature....Now maybe the letter i sent on the 25/3/12 may have crossed in the post....but i still have the problem of now being in receipt of the postal order.....
                          I think i should be sending it back again...but with another copy of Cloggy's letter....or one of the more formal templates???
                          I just want to know how i stand legally at the moment should they want to sell debt,or start to make threats......
                          Any advice will be most welcome as always...

                          3/4/12....Letter sent to mint informing them that if they do not send the documents this time i will pass on to the OFT....
                          Just for good measure,yet another CCA template request sent along with the £1.00 postal order they keep sending back..

                          12/4/12...Letter from Mint today...Its not responded in any way to the requset for the CCA,not even chasing up signature...
                          This one is slapping my bottom telling me i have failed to respond to the banks previous DEMANDS and they have no alternative but to commence further proceedings for the recovery of the outstanding balance..
                          Urge me to call the office immediately...
                          Failure to do so within 7DAYS...( letter dated 5/4/12..and received today...envelope kept and stapled to letter ) may result in your account being transferred to external debt collectors......
                          Any advice...other than ignore..which is what i may just do for now.........

                          5/5/12..Ok..still no response to my CCA request,and the letters i sent recently have been ignored.
                          Today a letter from Triton...Payment demand....The RBS has placed your account with us for immediate collection...
                          We have been appointed on their behalf and to avoid further action you are requested to forward a cheque for the full amount.
                          If for any reason you are unable to make this payment you must phone us immediately.......
                          Not sure which template to send because the account has not been sold......
                          Any advice from you guys would be most appreciated....

                          8/5/12...Letter of complaint along with all communication between Mint and myself in relation to my CCA request and the fact they will not hand it over without me submitting my signature sent to the FOS today.

                          23/5/12...Well i dont know if the FOS made contact with Mint..but after refusing to give me my CCA without a signature..today it came by post....

                          Have sent CCA to Nidd on the secure documents area...i'm really hoping this is unenforceable....

                          25/5/12..Letter from Triton...door step visit threat..blah,blah..
                          I will send the template letter to stop this..but not sure how far to go with my response until Nidd's has looked at the CCA I sent....
                          Steve

                          Comment


                          • Re: Stuff the banks ue diary

                            Very catalogue

                            Started : July 2004...Account started back in 2001 as Argos,then changed to Argos Additions,Then Additions and finally to Very...
                            Original account as Argos back in 2001
                            Balance:£1804
                            Last payment:November 2012 £30.00
                            Now paying:Nothing

                            Status:No CCA PRODUCED..Account in default

                            Financial difficulties meant the £120 per month could no longer be met..so....I will try to be as precise as possible..

                            30/8/11..Arrears collection dept..Account is in arrears.
                            5/9/11...Letter sent to Very asking for help in reduced payments.
                            Income and expenditure also sent.
                            12/9/11..Letter sent to Very..Telephone harassment letter sent.
                            13/9/11...Letter from Very...Unable to accept my proposals..
                            16/9/11...Letter from arrears collection dept.
                            22/9/11..Letter sent to Very..telling them they are being unreasonable.
                            26/9/11..Letter from arrears collection dept.
                            28/9/11..Letter from Very...Unable to accept payment proposals
                            7/10/11..Letter from Very...unable to accept proposals..
                            7/10/11..Take me to court template letter sent to Very.
                            10/10/11..Letter to Very...Telephone harassment template sent to Very.
                            13/10/11...Letter from Very..Acknowledgement of complaint from Very.
                            18/10/11...Letter sent to Very...Another complaint regarding phone calls and the ignorance in response to our financial situation.
                            20/10/11...Letter from Very...regarding my recent letter..its all down to the auto dialler...and we need to ring to arrange payment plan...
                            We did ring..and they would not accept payment offer,and that we could only set up plan through someone that manages a DMP....
                            10/11/11..CCA and SAR request sent to Very..
                            24/11/11...Letter from Very...They have agreed a payment plan of £30.00 per month,and interest frozen for 12 months.
                            5/12/11....CCA default letter sent to Very..
                            22/12/11...SAR received from Very...
                            14/1/11..Usual monthly statement received from Very...no charges showing...
                            4/1/12...Acknowledgement of my putting account into default because of no CCA..
                            1/2/12...Letter from Very...Further to the letter sent on 4th Jan..investigation continuing and final response by 28th Feb..
                            17/2/12..Normal statement received....no charges added...but acknowledge a failed payment from January...
                            21/2/12...Response from very re CCA request.....i have copied it onto the end of this.....i share this with you all to give Niddy a rest.......i dont think its quite what i need to make the debt enforceable....
                            22/2/12....Niddy...confirms UE...
                            7/3/12...Letter received.....Under the heading..Re: Request to cancel your credit agreement.
                            It says they have provided me with a copy of the current credit agreement...a copy of which i put on page 3 0f this thread.
                            They say it sets out the contractual arrangement that is in place at this time,and includes all applicable contractual variants and amendments that have taken place since the account was opened.
                            It is clear by ordering and purchasing goods from us,you acknowledge that there is an existing relationship in place.
                            In the event that you did not believe that there was such a relationship it is unlikely you would have bought and continued to buy goods from us.
                            The latest case law in relation to the enforceability of credit agreements has made clear that unenforceability does not mean that the rights of the parties under a credit agreement were never acquired or are extinguished.
                            Failure to make payments will affect my credit rating,blah,blah,blah...

                            16/3/12....Statement recieved with £12.00 late payment fee added...
                            Letter received from arrears collection dept...the usual contact us to arrange payment blah,blah,blah..
                            Ignore???
                            20/3/12....After receiving 10 phone calls in the past 2 days i am sending the threat of legal action telephone template...along with a copy of my original harassment telephone template sent to them on 11/10/11..see how that sticks.....

                            29/3/12....Letter received from Very...Thank you for your letter regarding the number of calls you have received,please accept our apologies that you have found it necessary to complain.
                            All complaints are taken seriously,and we will contact you after a full investigation..... What a pile of horse dung!!

                            Had a response from both Trading standards today as well as consumer direct....basically acknowledging my complaint,and confirming traders legal obligation regarding harassment...someone will contact me over the next few days if they require any further information.

                            3/4/12....Letter from the arrears collection dept...Wiped the cats bottom with it and threw it in the bin...

                            14/4/12...Letter received from arrears collection dept...Despite telling you last month of the arrears on payment plan,i notice you have not brought your plan up to date....
                            Unless i receive payment immediiately,no choice but to cancel plan and transfer to a DCA........

                            I reckon ignore and let them pass the account on......

                            27/4/12....Had 2 phone calls from Very 2 days ago,both within an hour....i emailed them straight away and reminded the idiots that i already have an ongoing complaint regarding telephone harassment under investigation within there company...i thanked them for making the 2 recent calls and that i would add this information together with my file of complaint in readiness to send off to the FOS......no further calls since.....

                            1/5/12...Letter from arrears dept.....throw letter in bin..ignore...
                            3/5/12...Letter today from Arrears collection dept.
                            This is my last chance to talk to them before they pass on account to: Nationwide Debt recovery Ltd.
                            This is our final demand...please do not ignore it.......
                            Pointless me sending anything to these morons....i will wait until they get Nationwide involved.....
                            I'm still waiting to hear from customer services regarding my telephone harassment complaint....

                            9/5/12...Letter from Nationwide Debt Recovery.....Which means bugger all...they are part of Shop direct...
                            Make payment within 7 days..Date on letter 3/5/12...Prats...
                            They will register a default with CRA...which will remain on file for next 6 years...( That's really not going to work as a threat is it?)
                            If you can repay arrears in next 7 days they will review all default charges and additional interest applied to account...

                            23/5/12...Letter from NDR...Pre escalation notice....
                            Going to ignore....

                            25/5/12...Letter received from Very about the complaint on telephone calls they made....they gave the 24th May as the 8 week time limit......they have said it may take another 2 weeks to investigate my complaint...
                            Letter along with all the evidence sent off to the FOS today...
                            Steve

                            Comment


                            • Re: Stuff the banks ue diary

                              HFC
                              Flexible loan.
                              Started: 2003
                              Defaulted:2011
                              Balance:£800
                              Last payment:July 2011
                              Now paying:Nothing

                              31/1/12...CCA request sent to HFC.
                              27/2/12...Account in default letter sent to HFC, as no CCA has been received.
                              7/3/12.....letter received from HFc advising account in arrears..no mention of my previous letters sent....

                              I think i may re send the account in default letter,i never recorded the one sent out on 27/2/12,but i did record the CCA request along with £1.00 postal order on 31/1/12....i reckon 2nd class recorded should do it...

                              14/3/12....Letter received from HFC....They are concerned we have not reached an arrangement for the repayments.
                              Considering the appropriate course of action..DCA,solicitors etc,etc...
                              They may consider temporarily suspending payments,or accept reduced payments.

                              Advice welcome...my thoughts are that i should send a reply reminding them of the failure to respond to my CCA request...

                              21/3/12....Letter received today from HFC.....FINAL DEMAND...After numerous attempts to resolve account its now being passed onto their litigation dept.
                              I guess because i am still waiting for my CCA, FOR WHICH THEY ARE IN DEFAULT..i would assume that i ignore this threat letter....or do i????

                              22/3/12...Letter received today from HFC....please be advised your account is now in arrears blah,blah,blah,Account is now being handled by the recoveries section.
                              We urge you to respond to this letter...
                              Ignore...still waiting for the CCA....

                              31/3/12...After sending back copies of the £1.00 postal order and proof of postage i sent out on 31/1/12...i received a letter back today from HFC....They confirm receipt of my letter dated 15/3/12 requesting ......Subject Access Request....??????????
                              They do as previously advised need a signature,it can be either a copy of passport or driving license.....
                              Once they receive that they will respond within the guidelines of 40 days....

                              Now... dilemma....do i ignore....they are after all so stupid i dont think anything i respond with will register.......
                              Or do i send them a bugger off and dont contact me again until you send the correct documents i requested back in January?????

                              6/4/12...I never responded to the last letter sent.....received from HFC on the 5/4/12 a letter stating all of the things they can do if payments do not resume on account.....while bearing in mind they are still in default of my CCA request, ensures this letter will be filed and ignored...

                              12/4/12..Oh happy days......Letter received today from HFC..
                              Its a default notice..dated 11/4/12...not sure on this default lark..but i know i have it in writing from last year..a default notice dated 19/4/11....Do they issue one per year??????
                              As far as i am concerned i ignore this because they have yet to produce the CCA....

                              11/5/12...Letter received today...without prejudice....
                              We write with reference to your account and our earlier correspondence.
                              Your account remains in arrears...Blah,blah....threats to pass on to solicitor,Charging orders,baliffs etc...

                              18/5/12...Letter received today on a crappy tatty piece of yellow paper....made me sick just opening the letter...
                              Its from a company called Debt litigation and Recovery service,which i guess is short for
                              They have received instructions from HFC to hound me into the ground for payment...all the usual rubbish...contact them immediately by phone etc....
                              It does actually sya.."if there is a genuine reason you cannot settle the debt call them....well No CCA from HFC is what i think i should send back to them...

                              26/5/12...3 letters today...all the same...from DLRS...They want to offer a reduced amount which could be 60% of the balance...
                              Then the usual threats....to finish off.....this is your opportunity to resolve this matter,your action will decide the outcome....
                              Easy this.....ignore....
                              Steve

                              Comment


                              • Re: Stuff the banks ue diary

                                Originally posted by stuff the banks View Post
                                25/5/12..Letter from Triton...door step visit threat..blah,blah..
                                I will send the template letter to stop this..but not sure how far to go with my response until Nidd's has looked at the CCA I sent....
                                No email mate? try again

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