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  • Re: New and confused

    Originally posted by Never-In-Doubt View Post
    Never had the chance mate - I must say (shockingly) since I copied the CEO into the email it was sorted within 24hrs. How could I knock back £250 then go the FOS? That would have been pure silly.

    I expected them to come with £100 or whatever - not anything like £200 free VAX plus interest plus vouchers so yea, am reasonably happy at that.

    Comment


    • Re: New and confused

      shocking thing here that their systems are so inadequate.

      at the beginning, it's fairly obvious that no one was thinking, it was fill this form etc

      why are they still in business??

      Comment


      • Re: New and confused

        They're the ones my Dad had trouble with when my stepmum died.
        Let your smile change the world but don't let the world change your smile


        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

        Comment


        • Re: New and confused

          But we sorted that didn't we? Wasn't this those shoes or summat daft like that?
          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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          • Re: New and confused

            Shame they could not have sorted it out but even though it was to save them the FOS charge she did a good job for you. Also very nice that you gave a good report back to the big boss as there are a lot of people who would not have bothered
            When you have nothing you have nothing to lose

            Comment


            • Re: New and confused

              Originally posted by Never-In-Doubt View Post
              But we sorted that didn't we? Wasn't this those shoes or summat daft like that?
              Yes, it was the shoes - only £20 not £200
              Let your smile change the world but don't let the world change your smile


              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Re: New and confused

                Originally posted by evenlessdopey View Post
                shocking thing here that their systems are so inadequate.

                at the beginning, it's fairly obvious that no one was thinking, it was fill this form etc

                why are they still in business??
                Essentially, they still exist because of accretion plus momentum, with the wisdom to get rid of bits of the business before they start to fail. (link)

                And also their "easy payment" terms, of course. If their customers could get credit terms or use a credit card elsewhere, they'd probably find that the catalogue offers are not the cheapest.

                Comment


                • Re: New and confused

                  Originally posted by Pixie View Post
                  Yes, it was the shoes - only £20 not £200
                  Were they 'seconds'?

                  Comment


                  • Re: New and confused

                    Originally posted by samsmum View Post
                    Update Aaarrgghh!!
                    Does this never go away?? Supposedly been written off. Help please!!
                    Just checked my Ambrose Wilson and Simply be (Reliable Collections) online accounts and the SB one says balance write off and AW had no charges or anything added for weeks now. Shame Fredericksons are now chasing me for money i don't owe. Niddy's letter sent!

                    April Fools

                    Comment


                    • Re: New and confused

                      Originally posted by samsmum View Post
                      MBNA C/C
                      09/09
                      £490
                      04/2003
                      Not Paying
                      Arrears
                      Debtclear recoveries(from yesterday)

                      09/09/2011 CCA Request sent
                      02/10/2011 'CCA' received. Niddy says
                      03/10/1011 CCA Request, Application form received letter sent

                      19/01/2012.. Letter received saying account has been assigned to Arrow Global Guernsey Ltd. I should continue to make payments!!
                      20/01/2012... notice of assignment from Global. Account now managed by Westcott
                      24/03/2012..Letter from Moorcroft. They have been instructed by Arrow Global to collect debt. Legal requirement to send notice of intended litigation even if i dont read it. Goes on about a claim may be issued without further notice etc. Happy to accept payment plan i can afford etc
                      02/04/2012...Letter from Moorcroft .Possible Litigation.List of charges etc.Still possible to avoid by setting up affordable repayment plan
                      UPDATE

                      Comment


                      • Re: New and confused

                        Originally posted by samsmum View Post
                        UPDATE
                        I Would send this-------->Threat by Creditor - Threat-o-Gram Letter Before Action
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: New and confused

                          I cant believe DCA's are this thick.
                          Just had a read of the letter from the link and if they continue to harass you, they must be brain dead.
                          I used to be afraid of the post... Now I look forward to it - so I can stick it to the DCA's

                          Comment


                          • Re: New and confused

                            Originally posted by in 2 deep View Post
                            That was quick. Thanks i'll get that sorted and sent now

                            Comment


                            • Re: New and confused

                              Originally posted by in 2 deep View Post
                              Sorry just realised i sent one of these last week. Letters will have crossed in the post. Saves me some postage today

                              Comment


                              • Re: New and confused

                                hehe... a case of just sit back and wait for whatever they send next...
                                I used to be afraid of the post... Now I look forward to it - so I can stick it to the DCA's

                                Comment

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