New and confused

[samsmum]

Re: New and confused

Too right it is.Took me a while to click you meant P.A not daddy type pa there though. Been a long day

Thanks for all your help today guys. Would've panicked a months ago but know there's always calming words of reason on here. On things other than debt too. Who says men can't multi task??

[Never-In-Doubt]

Re: New and confused

I was also working, talking to colleagues, on phone and updating posts here.

Trust me the days of men being unable to multi task are well gone!! I think I'd even give a trained secretary a run at typing wpm

Maybe I'm just sad

* women can fart & pee at the same time; is that what you call multi-tasking?

[diddlydee]

Re: New and confused

* women can fart & pee at the same time; is that what you call multi-tasking?

And men can't???

[CleverClogs (RIP)]

Re: New and confused

How would you feel if I told you that someone from JDW joined our forums earlier....?

We no longer have this issue to contend with

I take it that's because you've banned them rather than them committing felo de se?

[CleverClogs (RIP)]

Re: New and confused

Too right it is.Took me a while to click you meant P.A not daddy type pa there though

A "Prince Albert"?

[Never-In-Doubt]

Re: New and confused

I've removed their posting ability.

They can read (as a normal guest could) but not be heard!!

Diddly; no we can't

[samsmum]

Re: New and confused

I was also working, talking to colleagues, on phone and updating posts here.

Trust me the days of men being unable to multi task are well gone!! I think I'd even give a trained secretary a run at typing wpm

Maybe I'm just sad

* women can fart & pee at the same time; is that what you call multi-tasking?

Maybe women can but lady's dont

[CleverClogs (RIP)]

Re: New and confused

women can fart & pee at the same time; is that what you call multi-tasking?

Maybe women can but lady's dont

A lady's what doesn't?

[CleverClogs (RIP)]

Re: New and confused

I've removed their posting ability.

They can read (as a normal guest could) but not be heard!!

Was that done to protect their amateur status?

[diddlydee]

Re: New and confused

You need to spend a few moments in the ladies "powder room". Oh yes, even in the posh places ...... enough said!!!

[samsmum]

Re: New and confused

Ok, then it is for them to sort and they will....

You need to complain (formally) via the phone, and explain that you last used the account 2yrs ago and as such it is their error and thus the normal rules suggest that the DWP will repay it (ie an overpayment) and then sort it later.

Benefit should be paid to the applicant and entitled holder of that benefit award, payment into the wrong account contravenes this simple policy and thus you need to demand they overpay you whilst they sort the recall from Nationwide as it was their fault they did not read the new claim form properly.

It should be easy to sort, yea - I am ex DWP btw

Rang DWP this morning and was told again that they cannot reclaim it and to go to NW.Did this knowing what they would say. Not prepared to give me money because of O/D. Rang DWP back and they said at least you've paid some of your overdraft off and advised me to get a crisis loan!!. Asked for a manager who was more helpful and will look into it and ring me back and advised me again to put in a complaint in writing. Oh i will be

[Never-In-Doubt]

Re: New and confused

Asked for a manager who was more helpful and will look into it and ring me back and advised me again to put in a complaint in writing. Oh i will be

Ermm tell this manager that as it was DWP's error they must put it right as the benefit has not been paid to the intended claimant and as they did not read the claim form properly it is nothing to do with you.

Then go on to say you will seek clarity from a benefit specialist solicitor as they are lying and treating you like a fool. Its kinda like you applying for JSA and them paying you ESA then trying to sue you for claiming the wrong benefit - errrm, ok that works

Seriously you DO NOT need to apply for any crisis loan, you tell them that they messed up and thus they need to reclaim it from the bank that you do not use. As for the comment about overdraft, make sure you demand that call is listened to as you will formally complain about that advisor (they'll get demoted to AA grade (from their AO grade)), it is simply not acceptable to speak to claimants like that). If you wanted to pay the OD you would, it is nothing to do with them and say that comment caused you grave concern and upset...

Ask for their HEO or SEO - the manager you speak to will be an EO grade; demand that they give the name of the department head and ask for the Senior Exec Officer's details to formalise your complaint. That will shake them up a little as they'll wonder how you know their grading/management system

[CleverClogs (RIP)]

Re: New and confused

You need to spend a few moments in the ladies "powder room".

Has someone (falsely) suggested I'd want to check the plumbing?

[CleverClogs (RIP)]

Re: New and confused

As for the comment about overdraft...

Ask for their HEO or SEO - the manager you speak to will be an EO grade; demand that they give the name of the department head and ask for the Senior Exec Officer's details to formalise your complaint. That will shake them up a little as they'll wonder how you know their grading/management system

Will the HEO minute the SEO to admonish or chastise the AO?

[samsmum]

Re: New and confused

Written all those details down and got it to hand next the phone ready for when they ring.Thanks again