Malamute UE Diary

[malamute]

Re: Malamute UE Diary

Ok so sent lowells an f&f offer started at £200 and now inundated with calls and RED Collections are writing threatening action.....

[Pixie]

Re: Malamute UE Diary

Lowells obviously think that if they speak to you they can get you to increase your offer or that the constant phone calls will intimidate you. I would send Harassment by Telephone to Lowells.

What exactly do RED say when they are threatening action? We need to know so that you can send the correct reply.

[malamute]

Re: Malamute UE Diary

Lowells obviously think that if they speak to you they can get you to increase your offer or that the constant phone calls will intimidate you. I would send Harassment by Telephone to Lowells.

What exactly do RED say when they are threatening action? We need to know so that you can send the correct reply.

RED saying

introduce themselves acting for lowells
assessing my account for litigation asking for a copy of my credit file o help them determine the best way to recover the money
ask me to call them to pay in full or set up a suitable repayment plan
legal action could be taken if I don't pay
if my balance is above £750 they can serve a statutory demand and petition for bankruptcy

thanks in advance!

[oscar]

Re: Malamute UE Diary

Red and Lowells are the same company.

They share the same address and the same Consumer Credit Licence. (its on the footer of their letters)

[malamute]

Re: Malamute UE Diary

Red and Lowells are the same company.

They share the same address and the same Consumer Credit Licence. (its on the footer of their letters)

so should I ignore the letter and tell lowells to respond to. My f&f?

[MrsD]

Re: Malamute UE Diary

I think this may be a case of left and right hand not knowing what's going on. I would sent a one liner to Red pointing out you are awaiting a reply to the letter you sent to \Lowells and would enclose a copy of the letter you sent to Lowell and mention the date it was signed for at their office (you can get this off the Royal Mail website). Now that you've offered a F&F you've admitted the debt so no point in not entering into a robust exchange of letters

[malamute]

Re: Malamute UE Diary

Ok so here's an update Lowell/Red for my lloyds amex account:

sent my first f&f to lowell directly starting at 10% - balance is 1955 so offered £200
lowell started calling
red sent a letter saying it was being considered for litigation
so i sent a letter to red saying i was corresponding with lowell on an F&F
sent lowell another letter saying to stop calling and if they wanted to answer my letter then write to me
got a response from lowell yesterday regarding my F&F - they rejected my 10% offer and countered it with a 15% discount - £1662!!!

I've drafted a reply saying thank you for responding to my f&f offer but their counter offer is far above what my family member can give me - and I'm offering £5 a month by standing order.

[MrsD]

Re: Malamute UE Diary

I wouldn't give up yet, can you go to 20%? Point out that as a family member is paying this, the alternative is 122 years at £1 a month

[malamute]

Re: Malamute UE Diary

I wouldn't give up yet, can you go to 20%? Point out that as a family member is paying this, the alternative is 122 years at £1 a month

A very good point!

I'll adjust my draft and send it out today.

Thanks for your advice!

[IF]

Re: Malamute UE Diary

Hi, just checking if all is OK?

Best wishes
IF

[malamute]

Re: Malamute UE Diary

Hi, just checking if all is OK?

Best wishes
IF

ok....so offered Lowell £450 (just over 20%) and they won't budge want £1,627.26 as an F&F on the account - it was defaulted in jan 2009 so no longer on my crf.

£5 per month it is then!

[IF]

Re: Malamute UE Diary

ok....so offered Lowell £450 (just over 20%) and they won't budge want £1,627.26 as an F&F on the account - it was defaulted in jan 2009 so no longer on my crf.

£5 per month it is then!

I'm sorry they didn't accept your offer...

Bumping your post to see if anyone can advise further.

[The Tech Clerk]

Re: Malamute UE Diary

was the offer without prejudice?

[MrsD]

Re: Malamute UE Diary

I would just do the £1 a month and try again next year when their wee brains might be better disposed to listen to a decent offer. I would write and tell them that your circumstances have changed, you can afford £1 end of, don't mention the offer. Don't fill in a i&e either just tell them that is what you can afford. Send your letter recorded, calm and assertive all the way.

[nanna58]

Re: Malamute UE Diary

Good idea Mrs D.