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  • Hi,
    no need to say anything, unless they start to get shirty.
    some still write to us even though they are SB, I would miss the odd missive from them, It's nice to "keep in touch".

    If mail on redirect I would leave it for now, will the new owners have a forwarding address, just incase anything slips through? as long as they know NOT to give it to anyone.
    Good Luck in your new home, hope the move goes to plan.

    NW x
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • CRAs should have new address registered by councils or similar my bank did mine after moving
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • I agree with NW. If you have redirect and the accounts are SB then say nothing. I still get the odd annual letter from companies where the debt is SB. I just ignore

        Comment


        • Originally posted by jassasblue View Post
          Re: JASSASBLUE - UE Diary

          Account Owner Barclaycard (formerly Skycard)
          • Type of account Credit Card
          • Date commenced 14/12/2005
          • Approx balance £4459.67
          • Date last paid DMP 13/12/2013
          • Are you on arrangement or not paying DMP
          • Status Arrangement on Credit File UPDATE Barclaycard agreed to remove entry as should have been defaulted in 2008
          NOW SB - December 2019

          Letter Sent
          Letter Received

          03/01/14 CCA Letter Sent

          11/01/14 Letter from Barclaycard, dealing with CCA request
          15/01/14 Barclaycard letter received, they are unable to provide a copy of the terms of my credit agreement. Account suspended immediately and they accept account unenforceable.
          15/01/14
          Email to Niddy to confirm.

          Niddy's reply:


          that's also

          send this back -> http://www.all-about-debt.co.uk/old/...escribed-terms

          16/01/14 PT Letter sent
          28/01/14 Reply to Missing PT's. We are unable to provide all the documentation and information required by section 78 of the Consumer Credit Act 1974. You can however request a SAR for £10. We accept that we are prevented from enforcing our agreement while this state of affairs continues yada yada yada We would however like you to pay in accordance with your statements. We may issue a default notice and instruct a third party to demand payment.


          This letter is very safe in my clutches, payment? Hahaha bye bye Barclaycard - letter filed and ignored!

          13/02/14 Letter and statement from Barclaycard, my payment plan cancelled, now in arrears, interest and charges to be resumed - ignored.
          20/06/14 Default notice received from Mercers
          11/07/14 Letter from Barclaycard asking me to call and pay as account overdue -
          ignored

          2 accounts with Barclaycard, this one and the next post up.

          20/01/20 - 2 letters received, 1 x Barclaycard, they've assigned and transferred account to Hoist Finance UK Holdings 3 Ltd who have chosen Robinson Way Ltd to act on their behalf - ignored as per Di
          20/01/20 - Other letter Hoist Finance - Notice of Assignment to Robinson Way - ignored as per Di
          24/01/20 - Letter from Robinson Way asking me to register online for their Portal and to call immediately to arrange a payment plan
          29/01/20 - Text received asking me to call Robinson Way to discuss payment options
          30/01/20 - Text received asking me to call Robinson Way asap to discuss payment
          31/01/20 - Text received urgent that I call Robinson Way before action
          31/01/20 - Voicemail received urgent I contact Robinson Way - no idea where they got my mobile number from, I've not had it long and certainly never given it to Barclaycard!
          08/02/20 - Daily texts and voicemails received from Robinson Way asking me to contact asap - all ignored

          14/02/20 - Changed my mobile number due to constant harassment from Robinson Way
          12/03/20 - Letter from Robinson Way, they are unable to contact me (you don't say!), they request I contact them as a matter urgency regarding the outstanding balance - ignored
          Advice required please, I have been ignoring monthly letters from Robinson Way, since November 2020 Hoist Finance are sending letters every week asking for payment. They have somehow acquired my work mobile phone number and are calling several times per day. I have blocked the number, I work for Emergency Services and this is my on call number, god only knows where they have got it from.

          My last payment to all Creditors was December 2013, however re this debt, I contacted the Ombudsman in August 2015 to complain about Barclaycard defaulting me 8 years after entering a DMP. I understand from previous advice this could be seen as an acknowledgment of the debt and may not be statute barred as a result (depends how much Robinson Way now Hoist know).

          I've since moved house, January 2021 and none of my creditors have my new address. I really don't want a visit to my old house. What shall I do now? The letters are thick and fast along with the blocked calls (diverting to my voicemail which is a nuisance).

          Sorry for the long post, all other debts are statute barred over a year.

          Thank you - Julie

          Comment


          • Harassment by Telephone at Work
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • If I am honest I would think twice before sending that letter. I say this because you need to be sure it is accurate. It says
              'lack of diligence in dealing with my formal demands to cease calling me at my place of work'

              have you actually asked them not to call you at work?

              There are other things in there that you may or may not have asked them to do.

              Now you have blocked them, are you still notified of missed calls.

              Do you still have mail redirection set up?

              So at most you have until August to get to, you are right though, Hoist may not know about your complaint.

              If they write to you and get heavy you could send a new CCA request, it will be interesting if they could produce something when BC said they can't.

              Diana Mayhew

              Comment


              • Originally posted by Warwick65 View Post
                If I am honest I would think twice before sending that letter. I say this because you need to be sure it is accurate. It says
                'lack of diligence in dealing with my formal demands to cease calling me at my place of work'

                have you actually asked them not to call you at work?

                There are other things in there that you may or may not have asked them to do.

                Now you have blocked them, are you still notified of missed calls.

                Do you still have mail redirection set up?

                So at most you have until August to get to, you are right though, Hoist may not know about your complaint.

                If they write to you and get heavy you could send a new CCA request, it will be interesting if they could produce something when BC said they can't.

                Diana Mayhew
                Hi Warwick65, thank you for your advice, I did look at the telephone letter and like you did think about the "lack of diligence" quote. Yes I have mail redirection set up until September 2021, I think maybe the new CCA request is a better option.
                Thank you for your reply, Julie

                Comment


                • Originally posted by jassasblue View Post

                  Hi Warwick65, thank you for your advice, I did look at the telephone letter and like you did think about the "lack of diligence" quote. Yes I have mail redirection set up until September 2021, I think maybe the new CCA request is a better option.
                  Thank you for your reply, Julie
                  I would hang fire with the CCA request just at the moment. Keep that back in case they start to get heavy. If the calls to your mobile do become a problem then a short and sweet "You have tried to contact me by phone on several occasions. Please take note I will only accept communication in writing, please desist from calling ". No mention of the account or debt or anything like that- Keep it simple

                  Comment


                  • Originally posted by jassasblue View Post
                    My last payment to all Creditors was December 2013, however re this debt, I contacted the Ombudsman in August 2015 to complain about Barclaycard defaulting me 8 years after entering a DMP. I understand from previous advice this could be seen as an acknowledgment of the debt and may not be statute barred as a result.

                    I've since moved house, January 2021 and none of my creditors have my new address. I really don't want a visit to my old house. What shall I do now? The letters are thick and fast along with the blocked calls (diverting to my voicemail which is a nuisance).

                    The way I see it is that you have a letter from Barclaycard confirming their acceptance that this debt is unenforceable since they could't comply with your CCA Request. Hold that thought

                    You are now understandably upset by calls to your mobile phone at work.

                    You believed this debt was also Statute Barred but now accept that your complaint to the FOS in 2015 may have been an acknowledgment of the debt so it's probably not SB.

                    Anything you do now will attract Hoist's attention to your file, which could have negative consequences, although that won't alter the fact that this debt appears to be unenforceable albeit only a court can decide that.

                    You're getting phone calls not letters. You say you've moved house so maybe these calls are an attempt to trace you? Do you have Royal Mail redirect set up?

                    I wouldn't do anything right now unless you receive a threat of legal proceedings (and then you can contact me).

                    Di

                    Comment


                    • Originally posted by jassasblue View Post
                      Re: JASSASBLUE - UE Diary

                      Account Owner Debt Managers Ltd, previously Next
                      • Type of account Next Directory Store Card
                      • Date commenced 25/11/2002
                      • Approx balance £601.00
                      • Date last paid DMP 13/12/2013
                      • Are you on arrangement or not paying DMP
                      • Status Default 02/10/2009 UPDATE October 16 - Default Removed due to age
                      NOW SB - December 2019

                      Letter Sent
                      Letter Received

                      03/01/14 CCA Letter sent
                      11/01/14 Agreement received from Next
                      11/01/14 Email to Niddy
                      11/01/14 Email from Niddy agreement UE :-)
                      Next course of action: http://www.all-about-debt.co.uk/old/...escribed-terms
                      16/01/14 PT letter sent
                      16/01/14 Another agreement received from Next same as 11/01/2014 - only difference they say balance £201.15 instead of £601.16
                      20/01/14 Letter received from Debt Managers Ltd enclosing agreement and asking for payment - ignored as crossed with PT Letter 16/01/14
                      18/03/14 Letter received from Debt Managers Ltd chasing for payment, they have contacted Stepchange who inform account closed!
                      27/03/14 Letter received from Parkgate Investigation Bureau (division of Debt Managers) chasing for payment - ignored
                      10/04/14 Letter received from Scotcall - Impending Debt Collection Visit

                      11/04/14 SWID sent
                      18/05/16 Email from Next they are preparing to sell the debt to a DCA - ignored
                      25/11/16 -
                      Notice of Assignment received from Debt Managers (Services) Ltd, they have bought the debt from Next and chasing payment - ignored
                      Daily emails received from Debt Managers asking for payment - all ignored
                      13/12/16 Letter received from Debt Managers Ltd, I've failed to respond to their attempts to contact them, the next course of action is a r referral to their solicitors to commence legal action or a home visit by their external agents
                      10/01/17 SWID sent to Debt Managers Ltd

                      21/01/17 Letter from Debt Managers Ltd, info requested from Next, account on hold
                      10/03/17 Letter from Debt Managers Ltd, account still on hold, no response from Next!

                      25/09/17 Letter from Debt Managers Ltd, (I've ignored monthly one's since March 17), they state Next Directory are unaware of any dispute on this account and haven't received any contact from me at all. They have enclosed a copy of my Credit agreement (the same one I have had twice before in 2014) also they have attached a statement, only they haven't attached mine, the one I have belongs to a chap down South (full details from them too) and not mine!!!!

                      01/10/17 Copy of SWID 11/04/14 sent with a one liner of their acknowledgement
                      20/02/19 Letter from Debt Managers (Services) Ltd - they've written several times but I haven't been in touch to agree a payment plan....- ignored!
                      01/03/19 Letter from Debt Managers - copy of GDPR changes - ignored
                      07/03/19 Letter from Debt Managers - Asking me to get in touch to make arrangements to pay - ignored
                      22/03/19 Letter from Debt Managers - offering discount if I pay in full - ignored
                      Feb 2021 - Letter from Debt Managers, they have checked my credit file and think I have moved house, (correct I bought a new property Jan 2021, mail on redirect for a year). Since then, I have daily emails, phone calls and weekly letters with various quotes re payments, further action and house visits.

                      This debt was statute barred Dec 2019, I've never sent a letter regarding SB, should I send one now? All this contact is a pain!

                      Comment


                      • » Statute Barred - England (6 years) if told to send = england/wales === scotland there is another one you could use
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Originally posted by The Tech Clerk View Post
                          » Statute Barred - England (6 years) if told to send = england/wales === scotland there is another one you could use
                          Thank you for your reply, yes apologies I fall under England and Wales, thank you for the template :-)
                          Last edited by PlanB; 15 May 2021, 19:42. Reason: name deleted to protect your identity

                          Comment


                          • Originally posted by jassasblue View Post

                            Feb 2021 - Letter from Debt Managers, they have checked my credit file and think I have moved house, (correct I bought a new property Jan 2021, mail on redirect for a year). Since then, I have daily emails, phone calls and weekly letters with various quotes re payments, further action and house visits.

                            This debt was statute barred Dec 2019, I've never sent a letter regarding SB, should I send one now? All this contact is a pain!

                            Hello

                            I agree contact by debt collectors can be a pain, but reacting too soon to the contact could cause you a pain if the debt isn't legally Statute Barred so they then pounce on you and issue a county court claim.

                            The last payment date isn't necessarily the reason for a debt to be Statute Barred. Sometimes it can relate to the Default Notice etc.

                            You say you have Royal Mail Redirect set up and that's where the letter was sent before being forwarded to you.

                            If you reply to them with a letter then you will have admitted that you are in receipt of mail to your old address, so if they did issue/serve a claim to that address you could find it tricky to argue that you didn't receive it if you need to make an Application to have any CCJ (Default Judgment) set aside.

                            More importantly you will have given them your current address (you can't lie about that) so they could issue/serve a claim there.

                            Try to be patient before reacting or responding to that annoying letter.

                            I'll take a peek back at the history of this debt on Monday.

                            Don't let that letter spoil your weekend.

                            Di

                            PS welcome to your new home
                            Last edited by PlanB; 15 May 2021, 19:46.

                            Comment


                            • Originally posted by jassasblue View Post

                              This debt was statute barred Dec 2019, I've never sent a letter regarding SB, should I send one now

                              I've taken a hasty look back at your thread and can see that you thought another of your debts was Statute Barred but then reconsidered that might not have been the legal situation because you had made a refund request progressed to the FOS which may have acknowledged the debt.

                              The last payment towards a debt is not necessarily the 'cut off' point for a successful Statute Barred legal argument.

                              Maybe you should consider your legal position with this debt before you tell them that they don't have legal leg to stand on just in case they do.

                              My feeling is it's better to establish that (your legal position) now then argue it in a court with a Judge who might adopt a 'debt avoider' attitude to their decision with legal cost consequences added to the bill even if they were wrong. If that were to happen then you maybe able to appeal but there’s a costs risk attached to that too.

                              Maybe think carefully before you send a letter which may raise the temperature of this situation until you are certain of your legal position?

                              Di
                              Last edited by PlanB; 16 May 2021, 19:00.

                              Comment


                              • I tend to agree with Di. The content of your thread that just niggled was 2017 where you sent a SWID with a one liner. This is exactly the sort of thing that worries me.

                                I had a debt and in May 2015 I sent a letter saying I can not pay you any more, not even what your asking. It worried me that a judge might see that as an admission and not the ravings of a very stressed man who would have sold his granny to get them off my back. Luckily the date of that letter was 1st May 2015 but even so I won’t tell them.

                                You will see NW has accounts long since SB and uses the letters for scrap paper. I do the same

                                Comment

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