Originally posted by Shineon
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Thank you for the way you diplomatically pointed out that you did send a CCA Request to Aqua which is something I missed in your historical post on this thread
It appears that they acknowledged (albeit in a tacit way) the CCA Request by returning your £1 cheque. You say they said they did that because they didn't recognise the reference number so there may be some ambiguity argument there.
However since you've sensibly not had that conversation with Cabot maybe now would be a good time to send them a CCA Request before things get out of hand. Sometimes it can be a case of "better the devil you know than the devil you don't" as they say.
Then we can decide how best to reply to Mortimer Clarke's Letter of Claim.
Di
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