bank account charges reclaim

[Hells Bells]

I have a friend who reakons she has been charged thousands in bank charges over seven years. How do I go about trying to help her get these back?

Thanks in Advance.

[di30]

Re: bank account charges reclaim

Thank you FP.

Hi Hells Bells

FP is correct that bank charges are more difficult to reclaim, but your friend can still give it a go.

Does your friend have all the statements?

If not then as usual, she could send a SAR and as soon as the info arrives back, she can see what she has been charged/overcharged and take it from there.

If your friend is in hardship, the chances may be higher for success.

[Never-In-Doubt]

Re: bank account charges reclaim

You're entitled to reclaim the difference between the suggested OFT limit of £12 and the actual £20/£25 fee usually charged plus statutory interest of 8%.....

[Never-In-Doubt]

Re: bank account charges reclaim

Have moved this to the reclaims section for Di30, our reclaims specialist, to look in. Bank charges are normally not as easy to reclaim as PPI or credit card charges, unless there are special circumstances such as hardship, if the account holder was reliant on benefits, etc.

OR if they were excessive and above and beyond the suggested guidelines by the OFT.

So in theory £40 charges a day could be reduced to £12 per day or even as one monthly charge of say £12.

It depends on type of account etc really )