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  • Mobile Phone Companies

    I have asked Three to provide proof the debt is mine, they have claimed they don't have to do this as Niddy said they'd probably do. The reason I ask is how I took the contract out, Carphone warehouse called me with the offer, took minimal details off me, posted me a phone from 3. I've never signed a contract, never clicked an online checkbox.

    If I claim it's not mine how far will I get with this?

    I've done some investigating.
    Signature is a proof of delivery at the door and looks nothing like my signature because it was done on an electronic device. They are not able to use this as my signature of contract because I've never seen a contract.
    I was never read any terms and conditions on the phone.
    I have never seen a contract.

    I have the same with TalkTalk, all online except in this case I didn't even sign anything because rail mail couldn't deliver it and someone else signed for it on my behalf, not even my name or signature! I've never seen a contract, in this case I clicked a check box but I could be anyone, how would they prove it was me?

    It has mainly come to light because I was thinking about the allowance of checkboxes on the internet, but these companies ask for such little personal information how do they distinguish between fraud or not?

  • #2
    Re: Mobile Phone Companies

    Have you sent a SAR to establish what they actually hold about you? If not, do that!
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #3
      Re: Mobile Phone Companies

      Originally posted by Never-In-Doubt View Post
      Have you sent a SAR to establish what they actually hold about you? If not, do that!
      The talktalk debt is only £99.87, they'd charge £10 for the SAR so I'm not sure it's worth it. Will do that for 3 as that is potentially £500 and something, which is the CARS thread I posted.

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