Re: Well ....
Howdy all!!
Interesting one today. As part of my credit cleanup activities, I have one account which I just cannot recognise. Therefore I've just popped to Barclays, with passport in hand to identify myself.
She immediately said "It's out of date" ... yes, I know that, but it still legal document that shows who I am! So I produced my driving license to shut her up!
The next issue was "You've moved house, and you are querying an account at your old house ... and you have nothing to identify you there!".
I said, "I will be now be linked on your systems, and you can find me. Plus I can give you sufficient details from my other accounts that I know of.".
She went to speak to the manager and came back with the all clear.
She then couldn't find my account on the system.
Let's say for example:
On my credit report I have an account ending xxxx4331
Yet my Barclays account that I can remember ended 433.
That is the nearest account number that we could find.
Could it just be that the bank have made a mistake when reporting to the CRAs?
How will I get this amended?
If I send Barclays a letter saying "Here's my discharge paperwork", for account ending 4331 will they update their records?
Likewise if I contact the CRA's, and say "Account 4331 doesn't exist", they will contact the lender and get mighty confused!
Hmmmm ... I might print off my Credit Report and head into Barclays with it. Then I can show the lady all the details I have, and try to see if it shows a balance against that account. I should then be able to match them up on my Credit Report! What a feckin' nightmare!
Howdy all!!
Interesting one today. As part of my credit cleanup activities, I have one account which I just cannot recognise. Therefore I've just popped to Barclays, with passport in hand to identify myself.
She immediately said "It's out of date" ... yes, I know that, but it still legal document that shows who I am! So I produced my driving license to shut her up!
The next issue was "You've moved house, and you are querying an account at your old house ... and you have nothing to identify you there!".
I said, "I will be now be linked on your systems, and you can find me. Plus I can give you sufficient details from my other accounts that I know of.".
She went to speak to the manager and came back with the all clear.
She then couldn't find my account on the system.
Let's say for example:
On my credit report I have an account ending xxxx4331
Yet my Barclays account that I can remember ended 433.
That is the nearest account number that we could find.
Could it just be that the bank have made a mistake when reporting to the CRAs?
How will I get this amended?
If I send Barclays a letter saying "Here's my discharge paperwork", for account ending 4331 will they update their records?
Likewise if I contact the CRA's, and say "Account 4331 doesn't exist", they will contact the lender and get mighty confused!
Hmmmm ... I might print off my Credit Report and head into Barclays with it. Then I can show the lady all the details I have, and try to see if it shows a balance against that account. I should then be able to match them up on my Credit Report! What a feckin' nightmare!
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