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Have you ever driven off a forecourt and faced big bills after buying a second hand car, well changes in the law are on their way that could help.
On October 1 2015, some of the biggest changes ever in consumer law will take place and car buyers could be better protected against dodgy dealers thanks to new rights.
The Sale of Goods Act is set to be replaced by the Consumer Rights Act 2015. This crucially allows consumers to ask for a full refund in the first 30 days of buying any product that subsequently turns out to be faulty - including cars.
Known as the ‘early right to reject’, this new legislation replaces the previous rule, which said retailers only need to repair or replace a faulty item or part.
If a defect is found after 30 days (but within six months) used car buyers are then entitled to a repair or replacement. However, the new legislation stipulates that dealers will have only one chance at repair or replacement. If they fail, consumers are entitled to a full or partial refund.
Neil Hodson, Managing Director for HPI, said:“The Consumer Rights Act 2015 gives more power to those consumers who are dissatisfied with a purchase, giving them the right to reject faulty used cars and ask for a replacement or refund.
"However, consumers still need to do their homework before handing over their hard-earned money, ensuring they make a clever purchase, rather than one they regret. 1 in 3 vehicles checked by HPI are found to have a hidden history, confirming the importance of understanding the provenance of a car before you buy it.”
On October 1 2015, some of the biggest changes ever in consumer law will take place and car buyers could be better protected against dodgy dealers thanks to new rights.
The Sale of Goods Act is set to be replaced by the Consumer Rights Act 2015. This crucially allows consumers to ask for a full refund in the first 30 days of buying any product that subsequently turns out to be faulty - including cars.
Known as the ‘early right to reject’, this new legislation replaces the previous rule, which said retailers only need to repair or replace a faulty item or part.
If a defect is found after 30 days (but within six months) used car buyers are then entitled to a repair or replacement. However, the new legislation stipulates that dealers will have only one chance at repair or replacement. If they fail, consumers are entitled to a full or partial refund.
Neil Hodson, Managing Director for HPI, said:“The Consumer Rights Act 2015 gives more power to those consumers who are dissatisfied with a purchase, giving them the right to reject faulty used cars and ask for a replacement or refund.
"However, consumers still need to do their homework before handing over their hard-earned money, ensuring they make a clever purchase, rather than one they regret. 1 in 3 vehicles checked by HPI are found to have a hidden history, confirming the importance of understanding the provenance of a car before you buy it.”