Staff at Vodafone call centres have broken the rules about security checks and left customers vulnerable to fraud. Criminals posing as genuine customers have gained access to some accounts even though they failed to correctly answer security questions. A whistleblower told the BBC it happens because...

A former salesman is suing Nokia for as much as £1million over claims heavy mobile phone use caused his brain tumour.

Neil Whitfield, 60, is believed to be the first Brit to sue a mobile phone company on such grounds and if he succeeds it could cost the industry millions.

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TalkTalk has again been named the most complained-about broadband company in the UK, in the latest report from the telecoms regulator Ofcom. For every 100,000 TalkTalk customers, about 31 made a complaint to Ofcom about the company's broadband services between October and December 2017. Technical faults...

Vodafone fined £4.6m by Ofcom for breaking customer rules

This is a duplicate of the Blog Entry made on: 26th October 2016 10:33
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Vodafone vows to fix mobile phone billing problems

This is a duplicate of the Blog Entry made on: 18th June 2016 14:43
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Yesterday my partner received a text from Virgin to say she was approaching her credit limit for the month.
I phoned them up and was told that she had exceeded her allowance and her current bill was £95.
When I asked what the limit was the rep told me £125.
I was astounded to hear...

New 0845 mobile phone scam charges customers

This is a duplicate of the Blog Entry made on: 27th April 2016 18:50
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Hi guys


really panicking here, they're are chasing me for a vodafone account from over 6 years ago. I got in a lot of debt when i was younger but paid it all off except for debts i didn't believe i owed. this being one of them, at the time i was with vodafone i just wasnt getting...

Hi again, i have a Vodafone problem. They have defaulted my credit file for the last three months, they have sent a Debt Collection Agency chasing me and they have refused to ammend/correct my Credit file via a request to Noddle. I don't and havn't owed Vodafone any money. I do have a mobile phone account...

Were any of you on the Three one plan that is coming to an end. I am on it, and had unlimited data. I have no landline, and no broadband at home, so would use my phone as a modem to tether, unlimited.

Sadly this is all coming to an end, just wondered whether anyone is in the same position,...

Thinking of moving over to EE ...for my broadband and mobile ...

Anyone use them ?

Any good ?

I'm with Talk Talk ....never had any problems it's just they've put there prices up and switching will save me £ 15 per month ....

Couldn't decide whether this should be posted in here, or under Credit Cards - apologies if I chose incorrectly.

I am looking for some clarification re: Section 75 "protection"...

Here is the situation:

I purchased a mobile phone in April 2014 from Phones4U...

My record has been clean for over 4 years , in fact in not over much a year all my defaults should have vanished.

so I thought I fancy a new mobile phone , I already have well run contracts with O2 and orange, but I fancied giving 3 ago on there 4g package. So I applied only to be turned...

Vodafone price rises could push UK bills up 10%

This is a duplicate of the Blog Entry made on 25th May 2014 20:14.

Mobile operator Vodafone has announced price increases that could add 10% to monthly bills. The amount charged on usage beyond a customer's allowance...
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Hi there, I already have a property but looking to get another property with my partner. Heres the problem, I have a property which i let out, all was going well but i was in a position where I thought I was gonna have to sell up. Subsequently i give my tennants a months notice and had a flood on Christmas...