Customers have provided a ray of sunshine for Metro Bank as the embattled business topped official satisfaction ratings. Metro was joint top with First Direct, with 82% of personal British customers saying they would recommend the banks to their family and friends. Metro has seen its share price nosedive...

One of my debts (no. 21 in my UE diary) is the combination of the overdraft from a First Direct current account and a First Direct credit card. I sent a very inaccurate CCA request to Metropolitan Collection Services last December (before I found AAD!) and in their reply, HSBC chose to concentrate only...

The death of passwords: HSBC launches voice and fingerprint ID

This is a duplicate of the Blog Entry made on: 19th February 2016 16:25
...

Savers warned about 1 January compensation changes

This is a duplicate of the Blog Entry made on: 25th December 2015 08:00
...

I have started on my journey already and have been lucky enough to have Barclaycard admit to their purchase of an old egg card being UE and Lowells also wiped my balance off after asking them to send a copy of my credit agreement.

This is my first issue below:

• Type of a

...

My last issue is regarding moorgate debt collectors. They contacted me regarding two first direct CC issues. The letters were then followed up by letters from other debt collecting firms such as Arden and Idem which funnily all work out of the same building as moorgate but I suppose it is to heap the...

Bank acknowledges 'contactless' card problems by changing rules

This is a duplicate of the Blog Entry made on 23rd October 2013 17:32.

*First Direct has told customers who want to pay with contactless cards that they must remove them from their wallets - in an apparent...

I am compiling a list of all banks/lenders from 2006 - from those below can you notice any missing and if so, name them in a reply to the thread please.

I am aware that nowadays a lot of those listed will not be in existence but that's irrelevant, I want to list all lenders for a specific...

As some of you will know, I have an ongoing dispute with Barclays over an arrangement to pay marker on my credit file despite a 6 year Default dropping off my CRFs in May. I have indeed been paying Barclays by arrangement since the Default in 2006.

I now have an issue with First Direct....

This is light-hearted and not serious (I mean, it's not a joke, but it doesn't have big consequences), but I thought I'd complain about my bank as I was wound up yesterday morning, mainly to see if they offer me £50 or something.

I bank with the Co-operative. I've had a 'privilege' account...

BBC News - HSBC online and ATM services hit...

Hi, looking for a bit of advice. Someone at OH work has sent a SAR to their bank (First Direct), seemingly they have been prize pains in requesting the SAR but they are now waiting for it.

They got a letter the other day a Final Demand for the full amount to be paid within 10 days. OH...

Original (closed) thread here: ---> Late Payment for returned DD

Hoping you can help me here as I'm trying to assemble some evidence. If you have a first direct current account, can you respond below answering each question:...

Hi All

I just want to check if this is happening to anyone else, and if so with which banks. first direct recently started reporting returned direct debits to the credit reference agencies, marked as a late payment (1).
This has only happened a few times, but only with first direct....

my better half cannot seem to get a current account from anyone...

She had a basic cash account with Barclays, but that is it.

she has one default, which is 3.5 years old on her Equifax file, Call credit is clean, Experian is clean

we have a joint CCJ which...