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  • #1

    HSBC online and ATM services hit by problems

    BBC News - HSBC online and ATM services hit

    Online banking services for HSBC customers have been hit by a problem and some ATMs are not working, the bank has confirmed.
    The bank said that the fault started at 14:45 GMT and the cause was being investigated.
    Customers have been reporting that cards have not been accepted at supermarkets.

    The glitch is the latest in a series of computer problems to hit banks' computer systems.

    HSBC's customer services team has been responding to worried customers on Twitter explaining that they were aware of a problem and "working to resolve it quickly".

    The bank has apologised to customers.

    Customers using the First Direct website have also been reporting problems accessing their accounts.

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    Tags: accounts, atm, atms, bail out, banking, banks, bbc, card, cards, computer, customers, euro, first direct, glitch, greece, hsbc, lottery, online, online banking, problems, services, supermarkets, twitter, website, working
  • #2
    Re: HSBC online and ATM services hit by problems

    My card worked - apart from the fact that the Lottery Machine was down!! Omen - i wont have won on tonights Euro Millions Due to the fact that HSBC, and the EU is trying to Bail out Italy & Greece!!!!!!
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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