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  • #16
    Re: P800 Tax Calculation help

    ok, so they changed the tax code but didnt add her ytd figures to her payslip after this.

    That would result in an underpayment of tax, so it is owed, but they have clearly messed up here, they shouldnt have done it that way!
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    • #17
      Re: P800 Tax Calculation help

      Yes that does sound about right, so this would be down to the employer/payroll then I take it?

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      • #18
        Re: P800 Tax Calculation help

        yes id think so, clear mistake by her employer, infact she should write to the address on that leaflet you scanned, and explain , exactly what her employer told her about not adding the ytd figures on her payslip after submitting her P45, as they "dont do it till the end of the year" and they have caused an underpyament of tax, through no fault of her own, and its her opinion that they acted unfairly and should be liable for the tax due.

        In theory she has until April to battle this out so tell her to get cracking with it now.

        As a heads up, its possible they may uphold the decision to deduct the extra tax from her payslip next year, but she will have a right to reject their findings and have an independant inspector look at it, which 9 times out of 10, will find in her favour, so tell her to stick with it!

        If she needs help on formulating a letter let me know and ill draft one up.
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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        • #19
          Re: P800 Tax Calculation help

          Originally posted by SXGuy View Post
          yes id think so, clear mistake by her employer, infact she should write to the address on that leaflet you scanned, and explain , exactly what her employer told her about not adding the ytd figures on her payslip after submitting her P45, as they "dont do it till the end of the year" and they have caused an underpyament of tax, through no fault of her own, and its her opinion that they acted unfairly and should be liable for the tax due.

          In theory she has until April to battle this out so tell her to get cracking with it now.

          As a heads up, its possible they may uphold the decision to deduct the extra tax from her payslip next year, but she will have a right to reject their findings and have an independant inspector look at it, which 9 times out of 10, will find in her favour, so tell her to stick with it!

          If she needs help on formulating a letter let me know and ill draft one up.
          Great thank you.
          I know she called to her mum's this morning to email the employer (as she is offline at present) and has details by email as well, so she could print that off as proof.

          That is fab, i shall let her know thank you.

          Another thing as well, would J be entitled to the refund from the other year they also sent? As they were going to use that to help reduce the underpayment?

          Cheers.
          Last edited by di30; 19 November 2012, 13:51.

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          • #20
            Re: P800 Tax Calculation help

            The overpayment from the previous year, should be a seperate issue to this, so its still due to be paid to her yeah.

            I dont know whether they would pay the full amount out while deciding on the other mess or whether they would hold up everything until its resolved though, perhaps she should also mention that she has an underpayment due to be paid and would like it sent to her while they investigate this mess.
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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            • #21
              Re: P800 Tax Calculation help

              Originally posted by SXGuy View Post
              The overpayment from the previous year, should be a seperate issue to this, so its still due to be paid to her yeah.

              I dont know whether they would pay the full amount out while deciding on the other mess or whether they would hold up everything until its resolved though, perhaps she should also mention that she has an underpayment due to be paid and would like it sent to her while they investigate this mess.
              Yes ok then. Brill advice, cheers again.

              I hope this never happens to us, it would do my head in lol.

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              • #22
                Re: P800 Tax Calculation help

                Im always telling my mates to check their payslips, you be suprised how many people just file them away thinking they are correct when they may not be.

                A friend of mine was on the wrong tax code for most of the year before i pointed it out to him. I find alot of big companies muck around cos they think they can,

                Like when someone has left and they are found to have owed extra holiday entitlement, what they are ment to do is issue a final payslip again but tax them on a T0 code, a lot of big companies just pay them gross and issue no payslip and say, your in charge of the tax due, its a clear mistake made by them, but they dont care!
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                • #23
                  Re: P800 Tax Calculation help

                  Me again.

                  J called in for half an hour, and she read the posts, and wanted me to thank you on her behalf, if she gets round to it, she may join up once she's connected back up to also thank you herself.

                  She said everything you said makes sense to her, and she will let me know to let you know if she requires any help, letter wise etc.....

                  She is more at ease now.
                  Her hubby has not been working he came out due to health issues some years back, so she is the main earner, they have 3 children, and receives the top up tax bens as well, working tax/child tax etc.

                  As the tax credits had details of the income earned from the 2 jobs, she assumed they already held the details, because it was provided to them on tax renewal. She clearly remembers working from 2 separate copies of P45, employee copies to give the details.

                  A BIG thank you.

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                  • #24
                    Re: P800 Tax Calculation help

                    No probs Di.

                    I personally dont deal with tax credits so im afraid i wont be able to give any advice in that area, but anything paye related im more than happy to help.
                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                    • #25
                      Re: P800 Tax Calculation help

                      Appreciated very much.

                      I know where to find you if this ever happens to us too (touch wood it won't) lol, hubby keeps a close eye on his.
                      Thank you.

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                      • #26
                        Re: P800 Tax Calculation help

                        Hi

                        Just to say that she ended up getting a letter done (not seen it) but said she found some info online using her mum's puter in-to how she should write and word the letter that applies to her position.

                        Will let you know when she hears.

                        Have you any idea on the timescales of when she should hear something, think she said she posted it by special delivery on 20th of this month, so that would have been last Tuesday then.
                        I assume she should receive a letter of acknowledgement first perhaps?

                        Thank you.

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                        • #27
                          Re: P800 Tax Calculation help

                          She should get a letter acknowledging hers being received. and it will say how long it should take for them to respond to her complaint.

                          I wouldnt like to guess how long it will take, ive known it to take up to 3 months. But id say if she hears nothing, to telephone the office it was sent to and get them to confirm they received it, and when she should expect a reply.
                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                          • #28
                            Re: P800 Tax Calculation help

                            Originally posted by SXGuy View Post
                            She should get a letter acknowledging hers being received. and it will say how long it should take for them to respond to her complaint.

                            I wouldnt like to guess how long it will take, ive known it to take up to 3 months. But id say if she hears nothing, to telephone the office it was sent to and get them to confirm they received it, and when she should expect a reply.
                            Thank you, so a letter to confirm acknowledgement at first, wonder how long this one will take on that one?
                            She is aware they received it though because she has details on track and trace, so that is something I suppose.

                            She said she did request for the cheque and to be paid going by their usual procedures - whilst they look into the matter of the underpayment calculation matter. Not sure if that was 7 or 14 days after receiving the tax calculation letter it should be received, or if this will now go by this current letter she sent.
                            I did tell her to wait about 14 days from the date they received her letter, and if no cheque arrived to contact them directly.

                            Cheers.

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                            • #29
                              Re: P800 Tax Calculation help

                              Its all speculation on my part Di as to when she should receive anything, its never the same for everyone.

                              They have warehouses full of letters to get through some times, its like pulling you hair out trying to get 1 clients refunds, and a breaze with others, you just cant judge it.
                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                              • #30
                                Re: P800 Tax Calculation help

                                Originally posted by SXGuy View Post
                                Its all speculation on my part Di as to when she should receive anything, its never the same for everyone.

                                They have warehouses full of letters to get through some times, its like pulling you hair out trying to get 1 clients refunds, and a breaze with others, you just cant judge it.

                                Yes that's true lol.
                                So no procedure as such with timescales then by the seems of it, so basically "how long is a piece of string" really lol.
                                Ok no probs, thank you anyway.

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