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  • Re: Cecilia PDL diary

    Originally posted by cecilia View Post
    Received this letter from Quickquid on 4th December, in the post. Looks like they think they can get more money from me at Xmas, as if

    Re:Quickuid Flex credit

    Balance £539.04

    Current agreement:every month payment of £24

    When we agreed to accept instalments to clear this debt, we informed you that the arrangement would be subject to periodic review.

    You have been paying this account for some time now and we would like to thank you for the payments you have made so far. However, in order to ensure that the repayment arrangement remains affordable to you, we are writing to ask you to contact us, so we can review your current financial and personal circumstances. If it would assist you to prepare for that conversation, you can downloaad an income and expenditure form from our website http://www.arceuropeltd.co.uk/faqs.html which you can refer to during the call.

    Please contact your account manager upon receipt of this letter on 01932 251030 to allow us to carry out this payment review. You may also be interested to know that if your circumstances permitted, we may be able to offer you a discount if you could raise a lump sum payment.

    Please always quote our reference in all communications with us.

    Yours sincerely

    JTurner
    ARC Europe Ltd

    Hi Cecilia - hope you're well and lifes treating you kindly!

    I'd not even bother wasting the price of a stamp responding, and you know rule #1 - which is never to phone, and just keep paying what you can afford.

    If they contact you again, or keep bothering you then you can make the effort - but I'd make them work a fair bit more first

    Best
    SnV
    "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

    The consumer is that sleeping giant.!!



    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • Re: Cecilia PDL diary

      Thanks Nightwatch, Helmsman, and SnV,

      I have not responded to them, and had a similar letter from Pounds to Pocket which I received just before Christmas. I will update the thread now.

      Comment


      • Re: Cecilia PDL diary

        Originally posted by cecilia View Post
        Speedloan(Part of Albermarle and Bond)
        Started approximately 2004 as cheque cashing, stopped cheque cashing a few months ago, and converted into a loan.
        Interest paid to Albermarle and Bond from 2004 to 2013 £16,320

        Loan £800
        Owe £1120 including interest
        Default charges £112
        Monthly payments £112
        Last payment beginning July 2013
        Defaulted August 2013
        Received text from Speedloan 2nd September
        Wrote to Speedloan 4th September
        Received letter in the post from Speedloan 7th September rejecting my offer.
        Received letter in the post from Speedloan 18th September, asking me to contact them urgently, give bank account and debit card details,to set up direct debit.
        Received text message from Speedloan 26th September to discuss account
        Received default notice in the post from Speedloan 3rd October in normal post
        Wrote to Speedloan 10th October
        Received Notice of sum of arrears in the post from Speedloan 12th October in normal post
        Received a letter in the post from Chantry collections re my speedloan dated 19th October, received 23rd October
        Received a letter in the post from Chantry collections re my Speedloan dated 24th October received 28th October
        Wrote to Chantry collections 7th November
        Received Important notice from Chantry collections in the post re my Speedloan dated 5th November received 9th November
        Received letter from Chantry collections in the post re my Speedloan dated 8th November received 11th November
        Received letter in the post from Speedloan dated 13th November received 14th November
        Received call from Clair Westbury at Speedloan 19th November asking me to send my I&E to put this matter to a close.
        Received call from Clair Westbury at Speedloan 20th November asking me to send my I&E to put this matter to a close.
        Resent to I&E to Speedloan 21st November.
        Received letter from Speedloan 23rd November dated 22nd November.
        Received letter from Speedloan 23rd January dated 21st January 2013
        Received letter from Speedloan dated 29th December 2014


        Received this from Speedloan yesterday, remember they did not accept my agreement, so they have not received anything from me.
        We are writing to let you know that, in accordance with our rights your account referenced abouve and the associated balance has been assigned to Motormile finance UK limited as o 17th December 2014. All future communications and payments should be made direct to MMF.
        Please find enclosed a Notice of Assignment from MMF which confirms your new account reference number, details of how to make future payments and who to contact about your account.
        You need to set up new arrangements for making payments as soon as possible. While you do this we will continue to process any payments we receive and transfer them in full to MMF.
        Yours faithfully
        Speedloan
        This is the letter from Motormile
        29th December 2014
        Outstanding balance £1,120
        This letter serves as notice that Speedloand Finance ltd has legally assigned the above account to Motormile Finance UK limited. Any future contact should be made directly to MMF on 0113 8876 876 or customerservice@mmile.com
        The effect of the legal assignment is that MMF now owns this debt and your future payments are due to MMF. Below are details of what you need to do.
        We are one of the leading debt purchase companies in the UK. We would like to understand your circumstances and agree a new repayment plan that is both realistic and affordable to you. Please contact us within the next 10 days from the date of this communication. If you prefer, you can visit our website, complete a financial assessment form and submit it to us with your payment offer.
        If for any reason you believe you do not owe this debt or any of the information we hold is incorrect, you must let us know immediately to avoid action being taken against you.
        If you require debt advice, there are organisations who offer genuine sources of free , independent and confidential help. A list of these organisations is noted on the next page.
        Yours sincerely
        Motormile Finance UK Limited
        Speedloan did not accept my payment plan, my circumstances have not changed, so I am assuming I send Motormile the same information I sent Speedloan.

        Comment


        • Re: Cecilia PDL diary

          Ho Cecilia,
          What a nightmare this has been for you. Your thread is an indictment of the hold these appalling sharks have over people.
          Thank goodness for the help and support you've had from SnV and everyone on here.
          I wouldn't presume to interfere, but do you mind if I ask what your circumstances are - are you in work or on benefits, ill or disabled?
          Do you own your own home?
          In any event I would never fill in their own I&E forms. If it becomes necessary I would use the Nedcab one here: https://nedcab.cabmoney.org.uk/quickfs.asp
          Shout if you need any help with it.

          Good luck,

          Elsa x

          Comment


          • Re: Cecilia PDL diary

            Thanks Elsa,

            SnV, and everyone else has been a godsend, and the help I have received from this site has been invaluable. It has reduced my stress levels on many an occasion. I work, and I don't own my flat. I have never ever filled any of their I&E forms, have one that I sent the other sharks, and my approach has been take it or leave it. I can't give them what I don't have. You can see from this thread, some accepted my offer with a lot of back and forth and others didn't like Speedloan.

            Comment


            • Re: Cecilia PDL diary

              Let's hope they eventually get their comeuppance the same way Wonga did!

              Comment


              • Re: Cecilia PDL diary

                Originally posted by cecilia View Post
                29th December 2014
                Outstanding balance £1,120
                This letter serves as notice that Speedloand Finance ltd has legally assigned the above account to Motormile Finance UK limited. Any future contact should be made directly to MMF on 0113 8876 876 or customerservice@mmile.com
                The effect of the legal assignment is that MMF now owns this debt and your future payments are due to MMF. Below are details of what you need to do.
                We are one of the leading debt purchase companies in the UK. We would like to understand your circumstances and agree a new repayment plan that is both realistic and affordable to you. Please contact us within the next 10 days from the date of this communication. If you prefer, you can visit our website, complete a financial assessment form and submit it to us with your payment offer.
                If for any reason you believe you do not owe this debt or any of the information we hold is incorrect, you must let us know immediately to avoid action being taken against you.
                If you require debt advice, there are organisations who offer genuine sources of free , independent and confidential help. A list of these organisations is noted on the next page.
                Yours sincerely
                Motormile Finance UK Limited
                Hi Cecilia

                Happy New Year! Hope you had a good Christmas.

                This is a standard notice of assignment - was this sent to you via post or email?

                I'd do nothing for now and wait until the next letter from Motormile Finance and then we can discuss how you would like to approach things. Some new legislation brought in by the FCA regards charges and interest on payday loans may provide some useful arguments even though they don't apply retrospectively (yet).

                Best
                SnV
                "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                The consumer is that sleeping giant.!!



                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: Cecilia PDL diary

                  Originally posted by SaltnVinegar View Post
                  Hi Cecilia

                  Happy New Year! Hope you had a good Christmas.

                  This is a standard notice of assignment - was this sent to you via post or email?

                  I'd do nothing for now and wait until the next letter from Motormile Finance and then we can discuss how you would like to approach things. Some new legislation brought in by the FCA regards charges and interest on payday loans may provide some useful arguments even though they don't apply retrospectively (yet).

                  Best
                  SnV
                  Happy New Year SnV,

                  Had a quiet Xmas, which is what I needed.

                  Have not been able to update this thread, as my laptop crashed, and was only able to repair it just before Xmas. This site is blocked at work.

                  This was sent to me yesterday by post, and they sent me two copies, in two separate envelopes!

                  Comment


                  • Re: Cecilia PDL diary

                    Originally posted by cecilia View Post
                    Happy New Year SnV,

                    Had a quiet Xmas, which is what I needed.

                    Have not been able to update this thread, as my laptop crashed, and was only able to repair it just before Xmas. This site is blocked at work.

                    This was sent to me yesterday by post, and they sent me two copies, in two separate envelopes!
                    OK well lets see what Motormile send you next - I wouldn't respond to a notice of assignment.

                    MMF are known to not play by the rules, so if they operate business as usual, and with the history of how Sppedloan have dealt with you, I think you may have every chance of having them by the short and curlies.

                    "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                    The consumer is that sleeping giant.!!



                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment


                    • Re: Cecilia PDL diary

                      Thanks SnV, would you be willing to share what underhand tactics Motormile use please.

                      Comment


                      • Re: Cecilia PDL diary

                        Originally posted by cecilia View Post
                        Thanks SnV, would you be willing to share what underhand tactics Motormile use please.
                        Well example - When they write to you next the first thing you will do is send a CCA request as MMF have a habit claiming the right to contractual interest, therefore obtaining a copy of the credit agreement will establish whether they have a legal right to this (apologies if you've already got this, I can't recall whether you have!)

                        They tend not to pay much attention to the previous OFT664 and (newer) FCA CONC guidelines, I really wouldn't worry about things that are hyperthetical, they tend to get more aggressive towards people they think they can bully, and as you're not going to be bullied, should put them on the back foot immediately.

                        Best
                        SnV
                        "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                        The consumer is that sleeping giant.!!



                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: Cecilia PDL diary

                          Hi Cecilia

                          Been quiet for a couple of months! Hope all is well and the silence is a good silence!
                          "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                          The consumer is that sleeping giant.!!



                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • Re: Cecilia PDL diary

                            Breaking the silence SnV

                            Your account is due for further review so that we can get an update on your current financial situation.

                            You currently have a balance of £601.00 with Mr Lender and have been on a repayment plan for 19 months paying £16.00 per month.

                            Although you have been paying each month, you still have £384.16 (£216.84 deduction) left to pay.
                            As we haven’t spoken with you about your finances since October 2014, we would like to review your situation as your circumstances may have changed.

                            In order to repay your loan back as soon as possible we would like to offer you a straight six month repayment plan for six payments of £64.36 to close your account.

                            Alternatively we can offer you a final settlement on your account for £300.00 (£301.00 deduction) to close your account with Mr Lender.

                            Once we receive the above and attached documents, we shall review your account further and respond with an outcome.
                            If you are unable to afford the six month repayment plan but can afford to pay more than your current [monthly/weekly] agreed amount, we will amend your repayment plan and help you to repay the debt more quickly.

                            If your situation has not changed and your finances remain in the same position as they were when the current repayment plan was set up, we will keep the current plan in place but look to review again in two months time.

                            We await your response, helping you to close your account quicker with Mr Lender.

                            Kind Regards,




                            Sam
                            Specialist Repayments Advisor

                            Comment


                            • Re: Cecilia PDL diary

                              Hello stranger!

                              Hope all is well in your world! Email below is nothing to worry about. A quick response stating your financial situation has not changed and you will carry on making the previously agreed payments on your current payment arrangement.

                              Nothing more than that necessary

                              Best
                              SnV

                              Originally posted by cecilia View Post
                              Breaking the silence SnV

                              Your account is due for further review so that we can get an update on your current financial situation.

                              You currently have a balance of £601.00 with Mr Lender and have been on a repayment plan for 19 months paying £16.00 per month.

                              Although you have been paying each month, you still have £384.16 (£216.84 deduction) left to pay.
                              As we haven’t spoken with you about your finances since October 2014, we would like to review your situation as your circumstances may have changed.

                              In order to repay your loan back as soon as possible we would like to offer you a straight six month repayment plan for six payments of £64.36 to close your account.

                              Alternatively we can offer you a final settlement on your account for £300.00 (£301.00 deduction) to close your account with Mr Lender.

                              Once we receive the above and attached documents, we shall review your account further and respond with an outcome.
                              If you are unable to afford the six month repayment plan but can afford to pay more than your current [monthly/weekly] agreed amount, we will amend your repayment plan and help you to repay the debt more quickly.

                              If your situation has not changed and your finances remain in the same position as they were when the current repayment plan was set up, we will keep the current plan in place but look to review again in two months time.

                              We await your response, helping you to close your account quicker with Mr Lender.

                              Kind Regards,




                              Sam
                              Specialist Repayments Advisor

                              "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                              The consumer is that sleeping giant.!!



                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment


                              • Re: Cecilia PDL diary

                                Hi SnV,

                                Struggling with the weight of life at the moment. Thank you and everyone on here for all your support. Have a great weekend.

                                Comment

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