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Ok most of you will know that 5 weeks ago youngest daughter was in an accident, while on the works mini bus that picks up disabled children and takes them to school. (no children were involved)
the KA driver that hit them head on has taken the blame, all ok so far, now the fun begins
The insurance for the bus is in our employers name, BUT, the insurance company kept insisting that they couldn't talk to him only the driver Mr x as it is his policy.
when he finally convinced someone that as the bus is registered to his company and he has the policy for it in his name,that the driver and passenger assistant are his employees and wanted to make a claim, they said it was being sorted and would get back to him to let him know what was happening.
we then received a call from swinton insurance saying that a company of solicitors called Silver beck would be dealing with the claim for Mr x and daughter, I pointed out that Mr x was not daughters father, just her driver at work "we'll sort that out" someone will call to go over the papers,
15 mins later someone called asking to speak to Mr x I again told them he doesn't live here.
then someone called to make an appointment the following morning to fill in the paperwork and get the ball rolling, they came, she signed and things went a head
last week daughter go an appointment with a physio and went for her 1st appointment on sat.
today gets a call from our boss.
he hadn't heard a thing so went into swinton office in town he was told there that his solicitor is a totally different company to Silverbeck and that they know nothing about the damages claim that has been started and we have to cancel all physio appointments, the New solicitor will be sending papers out and we are to start again.
all hell has now broke out and we are getting calls from every one telling us that it's all fine and things can go ahead, but the boss is insisting that we don't.
anyone have an Idea how these things work?
CONFUSED.COM
the KA driver that hit them head on has taken the blame, all ok so far, now the fun begins
The insurance for the bus is in our employers name, BUT, the insurance company kept insisting that they couldn't talk to him only the driver Mr x as it is his policy.
when he finally convinced someone that as the bus is registered to his company and he has the policy for it in his name,that the driver and passenger assistant are his employees and wanted to make a claim, they said it was being sorted and would get back to him to let him know what was happening.
we then received a call from swinton insurance saying that a company of solicitors called Silver beck would be dealing with the claim for Mr x and daughter, I pointed out that Mr x was not daughters father, just her driver at work "we'll sort that out" someone will call to go over the papers,
15 mins later someone called asking to speak to Mr x I again told them he doesn't live here.
then someone called to make an appointment the following morning to fill in the paperwork and get the ball rolling, they came, she signed and things went a head
last week daughter go an appointment with a physio and went for her 1st appointment on sat.
today gets a call from our boss.
he hadn't heard a thing so went into swinton office in town he was told there that his solicitor is a totally different company to Silverbeck and that they know nothing about the damages claim that has been started and we have to cancel all physio appointments, the New solicitor will be sending papers out and we are to start again.
all hell has now broke out and we are getting calls from every one telling us that it's all fine and things can go ahead, but the boss is insisting that we don't.
anyone have an Idea how these things work?
CONFUSED.COM
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