- Shell Energy will refund £100,736 to all 12,000 accounts affected
- 6,200 customer accounts that paid above the cap level will receive £10 each
- 5,600 accounts which saw a delay in their bills being reduced
163 results in 0.0114 seconds.
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12,000 Shell Energy customers in line for refunds and....
............. compensation after watchdog tells it to cough up £390k due to overcharging -
Wonga customers have been cast aside, MPs say
City watchdog FCA chose in 2016 to exclude short term credit firms like Wonga from the government's financial compensation scheme.
MPs are calling for government intervention as thousands of Wonga customers seeking compensation from the collapsed payday lender have been left in financial limbo because... -
Watchdog takes aim at hotel booking sites
Hotel booking sites must review the way they rank and display rooms, the UK's competition watchdog has said. Some sites may be making misleading claims about discounts, the Competition and Markets Authority said. It is also examining whether sites are giving a false impression of room availability and... -
Watchdog to review £11bn UK roll-out of smart meters
Plans to install smart meters in millions of British homes will be reviewed by the government spending watchdog, the BBC has learned. The National Audit Office says it will investigate whether the planned £11bn rollout will save customers money. The Department for Business, Energy and Industrial Strategy... -
5corpio started a blog post Secret bid to sell off HBOS: Letters reveal watchdogs' frantic efforts...in 5corpioSecret bid to sell off HBOS: Letters reveal watchdogs' frantic efforts...
......to push through a disastrous takeover
A secret series of letters has revealed watchdogs' frantic efforts to push through a disastrous takeover of HBOS bank as the financial crisis raged. Lloyds bought the tainted lender in a 2008 mega-deal but HBOS was so toxic it almost destroyed... -
5corpio started a blog post Ofcom announces rule changes for debt collection and communicationin 5corpioOfcom announces rule changes for debt collection and communication
Ofcom has updated its communication rules to protect customers from nuisance calls and improve debt collection practices. This week (September 19), the communications watchdog announced the improved rules would apply to all UK communications providers and take effect from October 1 2018. In one example,... -
Watchdog probes £4.50 premium rate texts
A watchdog has revealed it is investigating a premium-rate texting campaign, following complaints from recipients that they have been charged fees even though many believe they never opted into the service. One expert claimed the messages look like spam, which could cause phone owners to ignore them.... -
Watchdog clamps down on online gambling
The competition regulator is to take action against some online gambling companies which it suspects of breaking consumer law. The Competition and Markets Authority (CMA) said some punters did not get the deal they expected from sign-up promotions offering cash bonuses to attract them to gaming websites.The... -
Work until 70 to claim your state pension: Ex-FCA chairman Lord Turner Says;
Work until 70 to claim your state pension: Ex-FCA chairman Lord Turner Says;
This is a duplicate of the Blog Entry made on: 26th May 2016 15:45
......to argue retirement age should be raised to cut costs...
- A rise to age 70 by 2030 would force millions in their
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Banks should cap overdraft fees, says competition watchdog
Banks should cap overdraft fees, says competition watchdog
This is a duplicate of the Blog Entry made on: 17th May 2016 17:59
Banks should cap unarranged overdraft fees and warn customers before they go overdrawn, the competition watchdog has said....
The Competition and -
Staff morale sinks at the Financial Conduct Authority
Staff morale sinks at the Financial Conduct Authority
This is a duplicate of the Blog Entry made on: 23rd March 2016 07:32
after failed probe into banking culture and sacking of ceo Martin Wheatley...
Staff morale at the City watchdog has slumped after it was criticised -
Natwest shamed over pricey bank accounts with customers
Natwest shamed over pricey bank accounts with customers
This is a duplicate of the Blog Entry made on: 24th February 2016 08:26
paying fees of up to £25 a month for perks that are often useless...
Natwest has been named as the worst bank for complaints about paid-for current -
Claims management firms take quarter of PPI payouts
Claims management firms take quarter of PPI payouts
This is a duplicate of the Blog Entry made on: 24th February 2016 08:28
Claims management firms have taken almost a quarter of the £22.2bn paid out for payment protection insurance (PPI) compensation....
The National Audit -
Quindell owner in debt restructuring talks
Quindell owner in debt restructuring talks
This is a duplicate of the Blog Entry made on: 31st January 2016 08:44
Slater & Gordon paid more than £600m for Quindell's legal arm last year...
The Australian law firm that snapped up the bulk of scandal-hit insurance claims -
Disability benefit tests have doubled in cost, says NAO
Disability benefit tests have doubled in cost, says NAO
This is a duplicate of the Blog Entry made on: 9th January 2016 09:37
Disability benefit assessments have doubled in cost to £579m a year but targets are still being missed, the National Audit Office has said....