Hotel booking sites must review the way they rank and display rooms, the UK's competition watchdog has said. Some sites may be making misleading claims about discounts, the Competition and Markets Authority said. It is also examining whether sites are giving a false impression of room availability and "rushing" customers into booking decisions. The CMA did not name which companies it has been investigating, but leading sites include Expedia and Booking.com. The extent to which a hotel's ranking may be influenced by the size of the commission it pays was another issue highlighted by the CMA.
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