Some payments that should have been processed within two hours have taken nearly two days owing to a backlog following a system failure. Bank customers have been pushed into overdrafts owing to the fault in the Faster Payments system used by most of the UK's banks and building societies. The shutdown...

FCA fines CT Capital Ltd for failures related to PPI complaint handling

This is a duplicate of the Blog Entry made on: 5th June 2016 07:02
...

Payday lender Cash Genie to provide £20m in redress

This is a duplicate of the Blog Entry made on 27th July 2015 14:52.

Payday lender Cash Genie will provide £20m in redress to more than 92,000 customers, after the regulator discovered failures in its debt collection......

Ofcom fines EE £1m for customer complaints failures

This is a duplicate of the Blog Entry made on 3rd July 2015 11:56.

*The mobile phone operator failed to let customers know they had the option of an alternative scheme for addressing complaints* The communications......

Bank executives face 10-year bonus clawbacks

This is a duplicate of the Blog Entry made on 23rd June 2015 14:50.

Bank executives face bonus clawbacks of up to a decade for conduct failures, as part of new remuneration rules announced by the UK’s two financial...
...

Aviva Investors pays nearly £150m over control failures

This is a duplicate of the Blog Entry made on 24th February 2015 14:22.

*Aviva Investors has paid out nearly £150m in fines and compensation for systems failures that prevented it managing conflicts of interest fairly.*......

Npower faces curbs on sales after customer service failures

This is a duplicate of the Blog Entry made on 19th June 2014 15:15.

*Energy supplier Npower has been told that it may have to stop sales to new customers unless it can send out bills on time.* The regulator, Ofgem,......

Atos quietly dropped from carrying out repeat reassessments by DWP, internal memo shows


http://www.independent.co.uk/news/uk/politics/atos-quietly-dropped-from-carrying-out-repeat-reassessments-by-dwp-internal-memo-shows-9151893.html

Somebody has offered me a I pad air for £ 250 .....only a week old they can't get on with it...

Are they any good ?

Good afternoon everyone,

I had a credit card with Halifax and made a CCA s78 request on 10 December 2010 which was sent Recorded Delivery. I never received a reply so stopped paying and advised them I was disputing the debt. Very little from them since until recently, when I started getting...

Payday firm fined for information processing failures

This is a duplicate of the Blog Entry made on 10th October 2013 14:16.

A payday loans company and its director have been prosecuted for failing to register that it was processing personal information. Hamed Shabani, the......

FSA fines former mortgage group directors for “serious” failings

This is a duplicate of the Blog Entry made on 12th December 2012 18:34.

Three former directors of mortgage broker Black and White Group (B&W) have been fined by the regulator for failures related to...

I have been recently experiencing a fair few wireless drops and also router losing connection

Plusnet are adamant that there is no issue here and seem to think that i have a perfectly good line (although im stuck with 2-3meg, 8 houses down the road can get fibre and get 80meg) and even...

Communication failures at heart of shocking report on Court Service

This is a duplicate of the Blog Entry made on 18th October 2012 17:48.

Charles Wilson, Managing Director of commercial debt recovery law firm, Lovetts, has delivered a shocking report on the service delivered...

Second RBS computer glitch hits bank’s savers as 100,000 customers' balances are not updated

This is a duplicate of the Blog Entry made on 8th July 2012 13:47.

* *The hitch came a fortnight after the RBS computer breakdown* * *Thinkbanking forced to provide emergency cash...