British Gas is to be investigated by energy regulator Ofgem for potentially overcharging customers who wanted to switch to other providers. Those planning a switch before a fixed-term deal expires can do so for free for up to 49 days before the deal ends. But Ofgem is to examine allegations that British...

Energy prepay cap to save customers £80, announces Ofgem

This is a duplicate of the Blog Entry made on: 7th February 2017 13:36
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Scottish Power to pay £18m after customer service failings

This is a duplicate of the Blog Entry made on: 26th April 2016 08:28
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Age UK faces further criticism on insurance deals

This is a duplicate of the Blog Entry made on: 7th February 2016 09:10
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The great smart meter rip-off: Energy giants will use devices to DOUBLE the cost......

This is a duplicate of the Blog Entry made on: 18th November 2015 09:44
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E.On to pay £7m for smart meter failure

This is a duplicate of the Blog Entry made on: 9th November 2015 13:12
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Energy firm pays £450k to StepChange

This is a duplicate of the Blog Entry made on: 16th October 2015 16:01
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Npower ordered to give free energy to customers whose.....

This is a duplicate of the Blog Entry made on 21st July 2015 15:53.

*billing bungles it has failed to resolve* * *Npower failed to resolve complaints to ombudsman within 28 days* * *Ofgem investing npower's......

Call to cut pre-payment meter charges by Ofgem

This is a duplicate of the Blog Entry made on 25th June 2015 18:50.

*Some energy suppliers charge customers up to £180 to install and remove pre-payment meters from homes.* These meters require tokens to be bought or...
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Ofgem to investigate 'forcibly installed' pre-pay meters

This is a duplicate of the Blog Entry made on 26th May 2015 19:27.

*More than half a million pre-payment energy meters have been forcibly installed in people's homes over the last six years, according to figures......

Hi Guys,

I am hoping you could all help me out here am banging my head against a brick wall!

Problem with BT Default, Now couple of years ago I have opened a BT account for my stepfather at an address he was living from April 2011 to October 2011 during that time he was using...

Ofgem fines E.On £7.75m in overcharging raid

This is a duplicate of the Blog Entry made on 2nd April 2015 14:40.

*E.On has been penalised for overcharging customers by the energy regulator* Ofgem, the energy regulator, has fined E.On £7.75m for incorrectly...
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Scottish Power hit with 12-day sales ban by Ofgem

This is a duplicate of the Blog Entry made on 4th March 2015 14:26.

*Energy supplier Scottish Power has accepted a 12-day sales ban after failing to meet Ofgem's customer service targets, the watchdog has said. *...
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Hi, a simple question I would like some feedback / opinions on .

I am dealing with a Npower complaint for my daughter. We have now sent it to the ombudsman as a formal complaint as Npower would not reply in writing or deal with it

N power now continue to call my daughter asking...

ScottishPower Faces Ofgem Sales Ban Threat

This is a duplicate of the Blog Entry made on 14th November 2014 12:06.

The energy regulator warns the big six firm to improve its customer service or face a sales ban. Big six energy provider ScottishPower has been...
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