Hi, a simple question I would like some feedback / opinions on .
I am dealing with a Npower complaint for my daughter. We have now sent it to the ombudsman as a formal complaint as Npower would not reply in writing or deal with it
N power now continue to call my daughter asking her to ring them. They say they are ringing with regards to her complaint with Ofgem,,,can they do this now the complaint is with them? How would you suggest we deal with this?
Not too worried but it is annoying and confusing
Thanks
I am dealing with a Npower complaint for my daughter. We have now sent it to the ombudsman as a formal complaint as Npower would not reply in writing or deal with it
N power now continue to call my daughter asking her to ring them. They say they are ringing with regards to her complaint with Ofgem,,,can they do this now the complaint is with them? How would you suggest we deal with this?
Not too worried but it is annoying and confusing
Thanks
Comment