Cecilia PDL diary

[SaltnVinegar]

Re: Cecilia PDL diary

Read on another forum about Dollar financial having to pay 15.4 M to customers. I had no idea Dollar financial owned the Moneyshop, PaydayUK, Payday Express and Ladder Loans. I took out loans with PaydayUK and Moneyshop as you know. As I have been paying PaydayUK up until this year, and have overpaid as you know, I am assuming I will get a refund from them including my overpayment. Moneyshop never responded to any agreement I made to them a few years ago.

Compensation relates to the affordability of loans taken out in the year to April 2015, as well as the collection of repayments on loans taken out between January 2013 and the end of April 2015.

Hi Cecilia

I would not assume that they will volunteer this repayment. I'd send them an email, explaining that you have overpaid and expect this to be refunded, and also querying the status of the compensation.

See what they come back with......

Best
SnV

[cecilia]

Re: Cecilia PDL diary

Read on another forum about Dollar financial having to pay 15.4 M to customers. I had no idea Dollar financial owned the Moneyshop, PaydayUK, Payday Express and Ladder Loans. I took out loans with PaydayUK and Moneyshop as you know. As I have been paying PaydayUK up until this year, and have overpaid as you know, I am assuming I will get a refund from them including my overpayment. Moneyshop never responded to any agreement I made to them a few years ago.

Compensation relates to the affordability of loans taken out in the year to April 2015, as well as the collection of repayments on loans taken out between January 2013 and the end of April 2015.

[cecilia]

Re: Cecilia PDL diary

Hi SnV,
No need to apologise, I appreciate your support when you have the time to give it.

I cancelled the payments as soon as I realised I had overpaid. I have not written to PaydayUK yet, as I was waiting to see what they will do this month when they try and get payment, and was hoping that they recognise that I have overpaid, and refund me the outstanding amount. Another part of me thinks that they will call me at the end of the month for the payment. Is it okay to email them, or should I put something in the post?

[SaltnVinegar]

Re: Cecilia PDL diary

Hi Cecilia

I'm so so sorry I've missed this, work has been mayhem the last couple of weeks and I'm struggling to keep up with everything (not just on AAD!).

Have you written to Payday UK stating that you believe you have repaid the amount outstanding, and that due to their neglect in sending you an annual statement, you have overpaid and request a refund of the overpaid amount?

- - - Updated - - -

BTW I'm assuming you've now cancelled the payments?!

[cecilia]

Re: Cecilia PDL diary

Hi Cecilia

Don't panic yet - have a look through your bank statements and caculate exactly how much you have paid them, and then let us know.

Hi SnV,

Have just checked all my statements online from 2013, and I made 24 payments to them of £40 which is £960.
They have been overpaid by £120.40

[SaltnVinegar]

Re: Cecilia PDL diary

Most of my PDL's do not send me a statement of what I have paid, and at the weekend I decided to just have a look at where I was at. The balance on this account was £839.6 and I started paying them £40 on the 1st of October which means my last payment should have been June 2015. Yet I paid them in July, August and September, so they got an extra £120 from me!!!!! Silly me, was relying on them to keep me up to date with my account, and they don't! Only one of my PDL's sends me a statement each month. I can't believe they have got an extra £120 from me!

Hi Cecilia

Don't panic yet - have a look through your bank statements and caculate exactly how much you have paid them, and then let us know.

[cecilia]

Re: Cecilia PDL diary

PaydayUK
started July 2011, paid in full every month, then reloaned.
Reloaned 19 times,
Interest paid between July 2011 and July 2013 £4312.8
Loan £800
Owe £1039.6 includes interest
Last paid July 2013
Defaulted August 2013
Received email from Pduk 28th August
Sent email to PDUK 28th August explaining circumstances and offering repayment plan
Received email from PDUK 29th August criteria for I&E
Sent email to PDUK 30th August I&E
Received text from PDUK30th August
Received email PDUK 30th August overdue payment
Received email PDUK proposal
Sent email to PDUK 1st September
Received email from PDUK 2nd September payment in arrears
Sent email to PDUK 2nd September
Sent email to PDUK 3rd September
Received email from PDUK 3rd September outlining payment arrangement
Received text from PDUK re payment 27th September
Received payment reminder from PDUK 1st October stating that they will collect payment by CPA, despite having agreed for a payment via standing order

Most of my PDL's do not send me a statement of what I have paid, and at the weekend I decided to just have a look at where I was at. The balance on this account was £839.6 and I started paying them £40 on the 1st of October which means my last payment should have been June 2015. Yet I paid them in July, August and September, so they got an extra £120 from me!!!!! Silly me, was relying on them to keep me up to date with my account, and they don't! Only one of my PDL's sends me a statement each month. I can't believe they have got an extra £120 from me!

[cecilia]

Re: Cecilia PDL diary

Hi Cecilia

Sorry to hear you had some trouble logging in to the site - glad you've got it sorted.

MM Finance are the bottom feeders of the PDL world, and frequently purchase PDL accounts and you do need to deal with them firmly. Was the communication below received via email?

If so, have you changed address at all so that they would not have been able to contact you via snailmail?

Best
SnV

Hi SnV,,

No this came in the normal post, not email. I have not responded to them.

[SaltnVinegar]

Re: Cecilia PDL diary

Hi Cecilia

Sorry to hear you had some trouble logging in to the site - glad you've got it sorted.

MM Finance are the bottom feeders of the PDL world, and frequently purchase PDL accounts and you do need to deal with them firmly. Was the communication below received via email?

If so, have you changed address at all so that they would not have been able to contact you via snailmail?

Best
SnV

Got this from Speedloan today, if you can recall they rejected what I offered them in 2013. They have passed it onto Motormile Debt Purchase and Recovery Specialists

original creditor Speedloan
Previous assigned owner Speedloan finance ltd
Current outstanding balance £1120

Unfortunately, despite our efforts to contact you we have been unable to do so. It is still our intention to set the correct plan with you to clear this amount with you based on your circumstances.
We may even be able to offer a discount to assist in clearing this account sooner and be able to spread the repayments.
As a reminder you can contact us on 0113 887 6876 to discuss your account with your agent and the most appropriate payment method for you.
Email us at customerservice@mmile.com where you can submit your offer or make a payment.
If you are experiencing financial difficulties we do have a specialist team equipped to understand and deal with your circumstances. Gain peace of mind by speaking to our agents and reaching a solution today. Please note that unless we hear from you we may have no alternative but to continue with our collection process.

Yours sincerely Motormile Finance UK Limited

[cecilia]

Re: Cecilia PDL diary

Speedloan(Part of Albermarle and Bond)
Started approximately 2004 as cheque cashing, stopped cheque cashing a few months ago, and converted into a loan.
Interest paid to Albermarle and Bond from 2004 to 2013 £16,320
Loan £800
Owe £1120 including interest
Default charges £112
Monthly payments £112
Last payment beginning July 2013
Defaulted August 2013
Received text from Speedloan 2nd September
Wrote to Speedloan 4th September
Received letter in the post from Speedloan 7th September rejecting my offer.
Received letter in the post from Speedloan 18th September, asking me to contact them urgently, give bank account and debit card details,to set up direct debit.
Received text message from Speedloan 26th September to discuss account
Received default notice in the post from Speedloan 3rd October in normal post
Wrote to Speedloan 10th October
Received Notice of sum of arrears in the post from Speedloan 12th October in normal post
Received a letter in the post from Chantry collections re my speedloan dated 19th October, received 23rd October
Received a letter in the post from Chantry collections re my Speedloan dated 24th October received 28th October
Wrote to Chantry collections 7th November
Received Important notice from Chantry collections in the post re my Speedloan dated 5th November received 9th November
Received letter from Chantry collections in the post re my Speedloan dated 8th November received 11th November
Received letter in the post from Speedloan dated 13th November received 14th November
Received call from Clair Westbury at Speedloan 19th November asking me to send my I&E to put this matter to a close.
Received call from Clair Westbury at Speedloan 20th November asking me to send my I&E to put this matter to a close.
Resent to I&E to Speedloan 21st November.
Received letter from Speedloan 23rd November dated 22nd November.
Received letter from Speedloan 23rd January dated 21st January 2013
Received letter from Speedloan dated 29th December 2014
Received letter from Speedloan dated 3rd September 2015

Got this from Speedloan today, if you can recall they rejected what I offered them in 2013. They have passed it onto Motormile Debt Purchase and Recovery Specialists

original creditor Speedloan
Previous assigned owner Speedloan finance ltd
Current outstanding balance £1120

Unfortunately, despite our efforts to contact you we have been unable to do so. It is still our intention to set the correct plan with you to clear this amount with you based on your circumstances.
We may even be able to offer a discount to assist in clearing this account sooner and be able to spread the repayments.
As a reminder you can contact us on 0113 887 6876 to discuss your account with your agent and the most appropriate payment method for you.
Email us at customerservice@mmile.com where you can submit your offer or make a payment.
If you are experiencing financial difficulties we do have a specialist team equipped to understand and deal with your circumstances. Gain peace of mind by speaking to our agents and reaching a solution today. Please note that unless we hear from you we may have no alternative but to continue with our collection process.

Yours sincerely Motormile Finance UK Limited

[cecilia]

Re: Cecilia PDL diary

Hi Cecilia

Hows things? Don't be a stranger! Let us know how things are going!

Hi SnV,

For some strange reason the site would not accept my password, have had to change it.

Had two letters from ARC a while ago saying they wanted to review my payment plan etc. I ignored them, and have continued paying what was agreed. At the end of the month I got two texts saying I had not paid in August, when I had made two bank payments two days before they sent the text.

[SaltnVinegar]

Re: Cecilia PDL diary

Hi Cecilia

Hows things? Don't be a stranger! Let us know how things are going!

[nanna58]

Re: Cecilia PDL diary

Cecilia we are here to hug you too you know xxx

[SaltnVinegar]

Re: Cecilia PDL diary

Hi SnV,

Struggling with the weight of life at the moment. Thank you and everyone on here for all your support. Have a great weekend.

Hi Cecilia

Sorry to hear you're having a rough time. Remember AAD has more forums than just for debt, so if you're struggling with other things you'll find help on here for those too

Best
SnV

[cecilia]

Re: Cecilia PDL diary

Hi SnV,

Struggling with the weight of life at the moment. Thank you and everyone on here for all your support. Have a great weekend.