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Hi all,
I've just had £25 of charges on my account, I've been checking it every few days but some stuff I spent while abroad has taken a couple of weeks to come out so I got confused.
It really was just an oversight. I had a grand in another account with them, so it's obvious that I would have transferred the money if I'd realised.
I haven't had any charges for a few years.
I'm going to ask them nicely to refund the charges, does anyone have any tips on what I should say? I'm also a bit nervous that I might have more next month, especially since these charges took me overdrawn.
Annoyingly, they don't flag up on IB that there's going to be charges.
I've just had £25 of charges on my account, I've been checking it every few days but some stuff I spent while abroad has taken a couple of weeks to come out so I got confused.
It really was just an oversight. I had a grand in another account with them, so it's obvious that I would have transferred the money if I'd realised.
I haven't had any charges for a few years.
I'm going to ask them nicely to refund the charges, does anyone have any tips on what I should say? I'm also a bit nervous that I might have more next month, especially since these charges took me overdrawn.
Annoyingly, they don't flag up on IB that there's going to be charges.
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