Long reply back from Moorcroft. Regarding the enforceability of the CCA they say the clients believe the documents they have sent to me do meet the requirements of the request. They then go on to explain to me what a CCA is and that there are no requirements to send me a signed 'Executed' copy as per 'section 3(2) of the Consumer Credit (Cancellation Notices & Copies of Documents) Regulations'.
In addition there client will continue to report the conduct of my account to CRA's and they want to hear from me within 14 days with my proposal for discharging liability.
Need some help on the next step. I have no idea what they mean by 'Discharging Liability'!


Leave a comment: