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  • Re: clueless24 UE Diary

    Originally posted by Never-In-Doubt View Post
    Also send a new cca request to buy time. So send a new cca request ASAP and date it 20th October..
    Clueless

    Here's a link to the current CCA request letter which has been updated since you sent your last one in February 2011 >

    http://www.all-about-debt.co.uk/inde...22-cca-request

    PlanB x

    Comment


    • Re: clueless24 UE Diary

      Thank you to everyone for your support. I will send a CCA request and date it 20-10-14 and on the 30-10-14 I will send LBA.
      Can someone tell me if I should put the date I requested the CCA from the original creditor (which would be 3-2-2011) or do I put the 20-10-14 which would be the date I have requested the CCA from Dry'Fax on the LBA letter.

      Comment


      • Re: clueless24 UE Diary

        Is your original cca request outstanding from 2011?

        No you're sending a new cca now dated 20.10.14 as if you sent that BEFORE the LBA that you've just received. Then you'll send the LBA response template with a copy of the cca dated 20.10.14 in response to their LBA and date it midweek. Maybe 30th is too long. Do it on Weds next week so the cca has a couple of days before the LBA response.

        Make sense?

        1. ASAP - send cca dated 20th Oct
        2. Weds next week send LBA response and date it weds. Attach a copy of the above cca too.
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

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        Comment


        • Re: clueless24 UE Diary

          Hi Niddy
          I understand the instructions and will do as suggested thank you for your help.
          I have received many copies of the CCA all of which have been UE because of one huge glaring error which you had said I had a very good case for UE with. Happy to disclose the error just not sure if it should be on my diary for all to see.
          Many thanks for all your help.

          Comment


          • Re: clueless24 UE Diary

            Hi honey,
            Let's hope those letters nip this in the bud, you've got enough to contend with. Let us know as soon as they send anything else xxx

            Comment


            • Re: clueless24 UE Diary

              I am guessing I should wait to see what comes next?

              Comment


              • Re: clueless24 UE Diary

                Originally posted by Never-In-Doubt View Post
                Is your original cca request outstanding from 2011?

                No you're sending a new cca now dated 20.10.14 as if you sent that BEFORE the LBA that you've just received. Then you'll send the LBA response template with a copy of the cca dated 20.10.14 in response to their LBA and date it midweek. Maybe 30th is too long. Do it on Weds next week so the cca has a couple of days before the LBA response.

                Make sense?

                1. ASAP - send cca dated 20th Oct
                2. Weds next week send LBA response and date it weds. Attach a copy of the above cca too.
                Originally posted by clueless24 View Post
                I am guessing I should wait to see what comes next?
                Did you do the above in red ?


                If so do nothing ....or that's what I'd do ....
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: clueless24 UE Diary

                  Not sure what happened I probably pressed the wrong button :-(
                  Anyway my question related to another account so I shall go back and try posting again.
                  In answer to your question on that account Deepie yes I did do as suggested all in the timescales and as of yet I have heard nothing. I checked that they had been signed for when delivered and all in order so I shall wait and see what comes next. Thank you as allways

                  Comment


                  • Re: clueless24 UE Diary

                    This is the post I should have quoted :-(
                    I am guessing I should wait to see what comes next?

                    Comment


                    • Re: clueless24 UE Diary

                      Originally posted by clueless24 View Post
                      Lloyds TSB

                      Credit Card
                      Commenced approx 2006
                      Approx balance £8k
                      Date last paid in full 1-3-10 (token £1 03/10 until 09/2010)
                      Arrangement £1 per month ceased 09/2010
                      Status Default
                      Owner Lloyds TSB


                      3-2-11 Sent CCA request
                      4-2-11 Delivered
                      18-2-11 Recieved CCA
                      24-2-11 E-mailed Niddy the CCA
                      26-2-11 NIDDY SAYS UE WHOOO HOO!!!! Have sent CCA query copy doc supplied letter

                      12-3-11 Recieved response from LTSB have recieved my complaint and have sent it to Brighton Card Customer relations dept, may take 4 weeks to respond..

                      9-4-11 Letter from SCM Solicitors I am required to pay balance in full within 7 days from the date of the letter (6-4-11) to avoid court proceedings being issued against me. Call them to arrange amicable agreement to pay off debt without the need to instigate etc etc.
                      10-4-11 Send Threat by lender/DCA to commence litigation letter, will send special delivery as advised

                      12-5-11 Received letter from SCM enclosing another CCA with some additional paperwork. In response to my letter of the 10-4-11 as above Will e-mail Niddy for advise
                      16-5-11 Niddy advises sending Enough is Enough letter

                      30-5-11 Recieved response from SCM Solicitors to enough is enough template. Say's please find enclosed a re-constituted credit agreement together with 2 amendments to the T&C. Please forward your repayment proposals to this office for consideration.
                      20-6-11 Niddy says in breach ignore for time being

                      22-7-11 Letter from Rob Way. Our client has authorised us to recover the full amount you owe, please pay the full amount you owe without delay or call us directly to agree an affordable payment plan. We may advise our client to start court action etc.
                      Ignore for now

                      1-8-11 Letter recieved today dated 1-8-11 from Rob Way. SECURITY TELEMESSAGE Recent actions on your account are giving cause for concern please contact us immediately. Please do not delay
                      I2D ignore for now

                      12-8-11 Letter received from Rob Way IMMEDIATE ACTION REQUIRED This is notice about your unpaid account which our client has instructed us to recover.ACT NOW call us without delay, if you fail to pay and neglect to deal with this account further action may be taken.
                      13-8-11 Niddy says send Final Responce UE

                      10-9-11 Letter from LTSB advising they have have complied with CCA and will not correspond further regarding the provision of copy agreements. We have enclosed with this letter a copy of the reconstituted version of your executed agreement and a signed statement of your account. We have satified under section 78 etc. There is no requirment under the CCA to provide you with a copy of the original signed agreement, but not withstanding that fact enclosed a copy of the front page of the original agreement proving your signature the PT would have been validly incorporated into the agreement on the reverse of the enclosed sheet or a seperate sheet. Goes on to quote Ray Watson and debt is enforceable pay up.
                      10-9-11 I2D says ignore for now.

                      19-9-11 Letter from Rob Way.
                      We refer to your recent letter in which you claim this account is not enforceable. We are satisfied that the documentation provided is sufficient to demonstarate liability and we will not enter into repetetive correspondence regarding this.
                      Your data will continue to be processed in line with the principles of the DPA 1998 and the account will continue to be reported to CRA's where appropriate. If you neglect to make payment to us, further action may be taken against you.We require your payment proposals within 14 days.
                      19-9-11 Niddy says ignore for now

                      29-9-11 Letter from Rob Way immediate action required, until it is paid your account will not be closed but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring us today.
                      I2D ignore for now

                      12-10-11 2 letters today 1 from Rob Way dated 10/10/11 IMMEDIATE ACTION REQUIRED NOTICE OF INTENDED LEGAL ACTION. Your account is still unpaid in spite of previous letters and calls and may now be passed to our solicitor for legal action to be taken. You have 10 days to pay.
                      1 letter from Lloyds TSB dated 7-10-11 If you do not pay off the full amount outstanding we will allocate your payment to the outstanding balance in specific order. Since no interest or charges are being applied to your account, your payment will be used to pay off your outstanding balance. it lists 2 payments £1.00 on the 15-10-10 & £4.00 on the 9-11-10. I was going into hospital and paid £4 for the next 4 months. I had an arrangement of £1pm (ceased payments in Nov 2010) Goes on to say if I have a problem with my aggrement please try to settle it with them first.
                      12-10-11 I2D says ignore the one from Lloyds send Threat by creditor to commence litigation to Rob Way.

                      24-10-11 Letter from Rob Way We refer to your letter in which I claim this account is UE, they are satisfied they have provided docs to demonstrate liability and will not enter into repetitive correspondence. We require your payment proposals within 14 days or else!!!!
                      P277 Swanfan says ignore for now.

                      12-11-11 Letter from Horwich Farrelly we may advise our client to commence court action against you as a result of your failure to settle this account. Even at this late stage you can avoid court action by making a payment to us or by making a proposal that you can afford.
                      If I wish to make a proposal please set out a simple statement of your means and any circumstances you wish us to consider. Any queries please call us or our client Robinson Way.
                      P290 I2D ignore for now

                      9-12-11 Letter from Credit Security Ltd, Debt Enforcement Office, The Old Courthouse, Whitchurch. We have been instructed by our client to recover the o/s debt. Unless there is a valid reason for non payment settlement is required within 7 days.
                      Garlock. send account sold in dispute

                      24-12-11 Letter from Credit Security Ltd. We acknowledge receipt of your template letter dated the 9/12/11 and would advise you that sending one letter dated 6/12/11 does not amount to continual harassment. In order that we may request a copy Credit Agreement we would appreciate receiving a payment for the sum of £1 payable to LTSB. When repling will you kindly provide full details of your dispute and reason for non payment in order that this matter be resolved without further delay.
                      Niddy. ignore for now

                      20-6-12 (p389) Letter from Lloyds. As we haven't been able to agree a suitable repayment plan we've transfered your Lloyds TSB debt to debt collection agency MOORCROFT group plc. We've instructed Moorcroft to arrange collection of the outstanding amount. please call Moorcroft now to pay.
                      I2D p390 agrees with my thinking and will ignore for now

                      25-6-12 Letter from Moorcroft. It is a legal requirement to send a notice of intended litigation before legal proceedings in the county court are issued. We believe that this letter fulfils this requirment even if it is not actually read by you.Payment should be submitted in full within 7 days or contact made with this office immediately. Both our client and we do not wish to take this action but if agreement cannot be reached by the 27/6/12 a claim may be issued by solicitors instructed to act on behalf of our client without further notice. We would draw to your attention that if judgement and an order for repayment in full is obtained and remains unpaid, a range of court enforcement options are available to our client and an application for one of these may be considered. Call us today.
                      p396 Send Threat by creditor to commence actions
                      27-6-12 Sent Telephone Harrassment letter to Moorcroft

                      3-7-12 Letter from Moorcroft. Account on hold whilst they refer to their client

                      6-7-12 Letter from Moorcroft Compliance Department. Quite a long and what would seem quite a personalised letter regarding the two letters I sent as above on the 25-6 & 27-6-12. First part asks me to prove that I have asked them not to contact me by phone. Second part confirms that account is on hold and even if they havn't complied with the CCA doesnt mean I don't owe it and refer me to a recent OFT press release 'Consumers warned on 'unenforcable debt' claims'. Then quotes S77,78,79 of the CCA1974.
                      With the above in mind we would ask that you provide specific details of any reason why you believe you are not liable for this debt. Account will remain on hold and this will remain the position to allow you the opportunity to respond to this letter, our request for specific information regarding your liability and for us to revert back to you with our clients response. If not happy FOS leaflet enclosed.
                      p407 I2D send Final response UE CCA received.
                      12-7-12 Letter from Lloyds TSB in response to letter sent 25-6-12 to Moorcroft. Sorry you had to complain, We have provided you with a copy that complies with the requirements of the CCA 1974 and the Consumer credit (cancellation notice and copies of documents) regulations 1983, SI 1983/1557 (the regulations). We do not have to produce an actual copy of the document signed the purpose is to allow debtors access to their terms and conditions of their CA and providing the debtor with a true copy of the t&c of the agreement we have complied with s78, blah, blah, blah. Turning to your allegations of harassment it is the banks obligation as a responsible lender to advise customers as soon as reasonable that they are in arrears. The bank will give no undertaking not to contact you to ask for payment particularly as your alleged dispute is unfounded. Then quotes Carey. This is our final response you can now go to the FOS.
                      2-8-12 Letter from Moorcroft account on hold whilst we refer to our client.

                      1-9-12 Letter from Moorcroft. Our client has instructed us to continue to assist in the recovery of this account. Not aware of any dispute, TSB have complied with CCA enclosed a copy of TSB response from 9-7-12. Set up a payment arrangement asap, I&E forms enclosed, Should you believe you are not liable for this account please provide us with specific reasons without this we can't help you and account becomes live again. Account on hold for 14 days till I respond.
                      p432 I shall ignore for now


                      22-9-12 Letter from Moorcroft. You have not responded to our previous correspondence you now have 28 days to respond if you do not we shall close our file and return the account to Lloyds

                      5-11-12 Letter from Lloyds we are changing how we pay things (if you have any ppi we will pay it to your account to clear debt first)

                      3-1-13 Text from IQor asking me to contact them urgently on an important business matter. Ignored

                      9-1-13 Letter from LTSB we have transferred your account to a DCA IQor to arrange collection of the outstanding amount. Contact them asap to arrange repayment. I shall ignore for now and await contact from Iqor.

                      11-1-13 Letter from IQor. Your debt has been passed to us for collection. Resolve immediately or we may commence legal action in the county court. We may also instruct a doorstep collector to visit your home.
                      p459 Account sold in dispute letter sent.

                      23-1-13 Letter from Iqor. Further to your request under the CCA 1974 sec77/78 for a copy of your original agreement we note that we have not recieved the £1 fee and for that reason we have not progressed your request further. Should you wish to continue with this request, please forward us the prescribed fee of £1 and your request in writing.
                      p478 Sent letter saying read my last letter I don't need to send £1.

                      30-3-13 Letter from LTSB We have recieved a copy of correspondence you have sent to IQOR regarding the account.I have not seen the documentation that has passed between you it is clear they believe you feel the account is in dispute/UE. We have complied on 16-2-2011 and final response issued on 9-7-2012. We believe this debt is enforcable and will continue to contact you about repayments using collection agents please speak to them to arrange repayment. We will not respond to you directly again.
                      p515 Wait and see what comes next

                      18-4-13 Constant phone calls day and night from Iqor, will send telephone harassment letter.
                      Letter from Iqor It is critical that you ring us immediately as we may be able to offer you a substantial discount if you settle your account now. To avoid any further action we urge you to act now.

                      10-5-13 Letter from GBP Solicitors, we have been contacted by Iqor in relation to monies owed to Ltsb, if full payment, or your proposals for payment are not received by Iqor within 10 days from the date of this letter (6-5-13) it is likely that we will be instructed to commence legal proceedings against you. Any legal action will include a claim for legal costs and interest that may accrue.
                      Please note we are instructed NOT to enter into correspondence with you at this stage but to refer the matter to our client Iqor. Please contact them directly to avoid the necessity of such action.
                      p530 I shall ignore for now.
                      24-5-13 Letter from GPB Solicitors (dated 21-5-13). You have failed to make payment and we have been instructed to recover the sum. Full payment within 10 days otherwise a county court claim may be issued without further warning. The total amount will increase by £190. You must contact us now (They told me I couldn't contact them in the letter of the 10-5-13) If you fail to respond to this letter and we do obtain a judgement against you it will impair your credit file may lead to further enforcement action, you may have your belongings seized or an attachment of earnings etc.
                      p531 Threat by creditor sent
                      5-6-13 Letter from iqor we have referred to our client and be in touch.
                      28-2-14 Letter from Lloyds Annual Statement
                      21-7-14 Letter from Lloyds Your account has been assigned to Cabot.
                      Will wait and see what comes next.
                      24-9-14 Letter from Cabot Please call us so that we can help you to make payment arrangements.
                      I
                      will wait to see what comes next.
                      11-11-14 Letter from Cabot as we have not heard from you we are referring your account to Marlin FS they will want to speak to you within the next 7 days review your situation and find a solution. Also enclosed in the same envelope a letter from Marlin FS saying they have been instructed by Cabot in the recovery of my account, I need to call them and agree repayment.

                      3rd time lucky
                      I am guessing I should wait to see what comes next?

                      Comment


                      • Re: clueless24 UE Diary

                        Originally posted by clueless24 View Post
                        3rd time lucky
                        I am guessing I should wait to see what comes next?
                        Yes ....but keep a close eye on this please .....post ASAP ...when they get in touch ..
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: clueless24 UE Diary

                          Originally posted by clueless24 View Post
                          Lloyds TSB

                          Credit Card
                          Commenced approx 2006
                          Approx balance £8k
                          Date last paid in full 1-3-10 (token £1 03/10 until 09/2010)
                          Arrangement £1 per month ceased 09/2010
                          Status Default
                          Owner Lloyds TSB


                          3-2-11 Sent CCA request
                          4-2-11 Delivered
                          18-2-11 Recieved CCA
                          24-2-11 E-mailed Niddy the CCA
                          26-2-11 NIDDY SAYS UE WHOOO HOO!!!! Have sent CCA query copy doc supplied letter

                          12-3-11 Recieved response from LTSB have recieved my complaint and have sent it to Brighton Card Customer relations dept, may take 4 weeks to respond..

                          9-4-11 Letter from SCM Solicitors I am required to pay balance in full within 7 days from the date of the letter (6-4-11) to avoid court proceedings being issued against me. Call them to arrange amicable agreement to pay off debt without the need to instigate etc etc.
                          10-4-11 Send Threat by lender/DCA to commence litigation letter, will send special delivery as advised

                          12-5-11 Received letter from SCM enclosing another CCA with some additional paperwork. In response to my letter of the 10-4-11 as above Will e-mail Niddy for advise
                          16-5-11 Niddy advises sending Enough is Enough letter

                          30-5-11 Recieved response from SCM Solicitors to enough is enough template. Say's please find enclosed a re-constituted credit agreement together with 2 amendments to the T&C. Please forward your repayment proposals to this office for consideration.
                          20-6-11 Niddy says in breach ignore for time being

                          22-7-11 Letter from Rob Way. Our client has authorised us to recover the full amount you owe, please pay the full amount you owe without delay or call us directly to agree an affordable payment plan. We may advise our client to start court action etc.
                          Ignore for now

                          1-8-11 Letter recieved today dated 1-8-11 from Rob Way. SECURITY TELEMESSAGE Recent actions on your account are giving cause for concern please contact us immediately. Please do not delay
                          I2D ignore for now

                          12-8-11 Letter received from Rob Way IMMEDIATE ACTION REQUIRED This is notice about your unpaid account which our client has instructed us to recover.ACT NOW call us without delay, if you fail to pay and neglect to deal with this account further action may be taken.
                          13-8-11 Niddy says send Final Responce UE

                          10-9-11 Letter from LTSB advising they have have complied with CCA and will not correspond further regarding the provision of copy agreements. We have enclosed with this letter a copy of the reconstituted version of your executed agreement and a signed statement of your account. We have satified under section 78 etc. There is no requirment under the CCA to provide you with a copy of the original signed agreement, but not withstanding that fact enclosed a copy of the front page of the original agreement proving your signature the PT would have been validly incorporated into the agreement on the reverse of the enclosed sheet or a seperate sheet. Goes on to quote Ray Watson and debt is enforceable pay up.
                          10-9-11 I2D says ignore for now.

                          19-9-11 Letter from Rob Way.
                          We refer to your recent letter in which you claim this account is not enforceable. We are satisfied that the documentation provided is sufficient to demonstarate liability and we will not enter into repetetive correspondence regarding this.
                          Your data will continue to be processed in line with the principles of the DPA 1998 and the account will continue to be reported to CRA's where appropriate. If you neglect to make payment to us, further action may be taken against you.We require your payment proposals within 14 days.
                          19-9-11 Niddy says ignore for now

                          29-9-11 Letter from Rob Way immediate action required, until it is paid your account will not be closed but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring us today.
                          I2D ignore for now

                          12-10-11 2 letters today 1 from Rob Way dated 10/10/11 IMMEDIATE ACTION REQUIRED NOTICE OF INTENDED LEGAL ACTION. Your account is still unpaid in spite of previous letters and calls and may now be passed to our solicitor for legal action to be taken. You have 10 days to pay.
                          1 letter from Lloyds TSB dated 7-10-11 If you do not pay off the full amount outstanding we will allocate your payment to the outstanding balance in specific order. Since no interest or charges are being applied to your account, your payment will be used to pay off your outstanding balance. it lists 2 payments £1.00 on the 15-10-10 & £4.00 on the 9-11-10. I was going into hospital and paid £4 for the next 4 months. I had an arrangement of £1pm (ceased payments in Nov 2010) Goes on to say if I have a problem with my aggrement please try to settle it with them first.
                          12-10-11 I2D says ignore the one from Lloyds send Threat by creditor to commence litigation to Rob Way.

                          24-10-11 Letter from Rob Way We refer to your letter in which I claim this account is UE, they are satisfied they have provided docs to demonstrate liability and will not enter into repetitive correspondence. We require your payment proposals within 14 days or else!!!!
                          P277 Swanfan says ignore for now.

                          12-11-11 Letter from Horwich Farrelly we may advise our client to commence court action against you as a result of your failure to settle this account. Even at this late stage you can avoid court action by making a payment to us or by making a proposal that you can afford.
                          If I wish to make a proposal please set out a simple statement of your means and any circumstances you wish us to consider. Any queries please call us or our client Robinson Way.
                          P290 I2D ignore for now

                          9-12-11 Letter from Credit Security Ltd, Debt Enforcement Office, The Old Courthouse, Whitchurch. We have been instructed by our client to recover the o/s debt. Unless there is a valid reason for non payment settlement is required within 7 days.
                          Garlock. send account sold in dispute

                          24-12-11 Letter from Credit Security Ltd. We acknowledge receipt of your template letter dated the 9/12/11 and would advise you that sending one letter dated 6/12/11 does not amount to continual harassment. In order that we may request a copy Credit Agreement we would appreciate receiving a payment for the sum of £1 payable to LTSB. When repling will you kindly provide full details of your dispute and reason for non payment in order that this matter be resolved without further delay.
                          Niddy. ignore for now

                          20-6-12 (p389) Letter from Lloyds. As we haven't been able to agree a suitable repayment plan we've transfered your Lloyds TSB debt to debt collection agency MOORCROFT group plc. We've instructed Moorcroft to arrange collection of the outstanding amount. please call Moorcroft now to pay.
                          I2D p390 agrees with my thinking and will ignore for now

                          25-6-12 Letter from Moorcroft. It is a legal requirement to send a notice of intended litigation before legal proceedings in the county court are issued. We believe that this letter fulfils this requirment even if it is not actually read by you.Payment should be submitted in full within 7 days or contact made with this office immediately. Both our client and we do not wish to take this action but if agreement cannot be reached by the 27/6/12 a claim may be issued by solicitors instructed to act on behalf of our client without further notice. We would draw to your attention that if judgement and an order for repayment in full is obtained and remains unpaid, a range of court enforcement options are available to our client and an application for one of these may be considered. Call us today.
                          p396 Send Threat by creditor to commence actions
                          27-6-12 Sent Telephone Harrassment letter to Moorcroft

                          3-7-12 Letter from Moorcroft. Account on hold whilst they refer to their client

                          6-7-12 Letter from Moorcroft Compliance Department. Quite a long and what would seem quite a personalised letter regarding the two letters I sent as above on the 25-6 & 27-6-12. First part asks me to prove that I have asked them not to contact me by phone. Second part confirms that account is on hold and even if they havn't complied with the CCA doesnt mean I don't owe it and refer me to a recent OFT press release 'Consumers warned on 'unenforcable debt' claims'. Then quotes S77,78,79 of the CCA1974.
                          With the above in mind we would ask that you provide specific details of any reason why you believe you are not liable for this debt. Account will remain on hold and this will remain the position to allow you the opportunity to respond to this letter, our request for specific information regarding your liability and for us to revert back to you with our clients response. If not happy FOS leaflet enclosed.
                          p407 I2D send Final response UE CCA received.
                          12-7-12 Letter from Lloyds TSB in response to letter sent 25-6-12 to Moorcroft. Sorry you had to complain, We have provided you with a copy that complies with the requirements of the CCA 1974 and the Consumer credit (cancellation notice and copies of documents) regulations 1983, SI 1983/1557 (the regulations). We do not have to produce an actual copy of the document signed the purpose is to allow debtors access to their terms and conditions of their CA and providing the debtor with a true copy of the t&c of the agreement we have complied with s78, blah, blah, blah. Turning to your allegations of harassment it is the banks obligation as a responsible lender to advise customers as soon as reasonable that they are in arrears. The bank will give no undertaking not to contact you to ask for payment particularly as your alleged dispute is unfounded. Then quotes Carey. This is our final response you can now go to the FOS.
                          2-8-12 Letter from Moorcroft account on hold whilst we refer to our client.

                          1-9-12 Letter from Moorcroft. Our client has instructed us to continue to assist in the recovery of this account. Not aware of any dispute, TSB have complied with CCA enclosed a copy of TSB response from 9-7-12. Set up a payment arrangement asap, I&E forms enclosed, Should you believe you are not liable for this account please provide us with specific reasons without this we can't help you and account becomes live again. Account on hold for 14 days till I respond.
                          p432 I shall ignore for now


                          22-9-12 Letter from Moorcroft. You have not responded to our previous correspondence you now have 28 days to respond if you do not we shall close our file and return the account to Lloyds

                          5-11-12 Letter from Lloyds we are changing how we pay things (if you have any ppi we will pay it to your account to clear debt first)

                          3-1-13 Text from IQor asking me to contact them urgently on an important business matter. Ignored

                          9-1-13 Letter from LTSB we have transferred your account to a DCA IQor to arrange collection of the outstanding amount. Contact them asap to arrange repayment. I shall ignore for now and await contact from Iqor.

                          11-1-13 Letter from IQor. Your debt has been passed to us for collection. Resolve immediately or we may commence legal action in the county court. We may also instruct a doorstep collector to visit your home.
                          p459 Account sold in dispute letter sent.

                          23-1-13 Letter from Iqor. Further to your request under the CCA 1974 sec77/78 for a copy of your original agreement we note that we have not recieved the £1 fee and for that reason we have not progressed your request further. Should you wish to continue with this request, please forward us the prescribed fee of £1 and your request in writing.
                          p478 Sent letter saying read my last letter I don't need to send £1.

                          30-3-13 Letter from LTSB We have recieved a copy of correspondence you have sent to IQOR regarding the account.I have not seen the documentation that has passed between you it is clear they believe you feel the account is in dispute/UE. We have complied on 16-2-2011 and final response issued on 9-7-2012. We believe this debt is enforcable and will continue to contact you about repayments using collection agents please speak to them to arrange repayment. We will not respond to you directly again.
                          p515 Wait and see what comes next

                          18-4-13 Constant phone calls day and night from Iqor, will send telephone harassment letter.
                          Letter from Iqor It is critical that you ring us immediately as we may be able to offer you a substantial discount if you settle your account now. To avoid any further action we urge you to act now.

                          10-5-13 Letter from GBP Solicitors, we have been contacted by Iqor in relation to monies owed to Ltsb, if full payment, or your proposals for payment are not received by Iqor within 10 days from the date of this letter (6-5-13) it is likely that we will be instructed to commence legal proceedings against you. Any legal action will include a claim for legal costs and interest that may accrue.
                          Please note we are instructed NOT to enter into correspondence with you at this stage but to refer the matter to our client Iqor. Please contact them directly to avoid the necessity of such action.
                          p530 I shall ignore for now.
                          24-5-13 Letter from GPB Solicitors (dated 21-5-13). You have failed to make payment and we have been instructed to recover the sum. Full payment within 10 days otherwise a county court claim may be issued without further warning. The total amount will increase by £190. You must contact us now (They told me I couldn't contact them in the letter of the 10-5-13) If you fail to respond to this letter and we do obtain a judgement against you it will impair your credit file may lead to further enforcement action, you may have your belongings seized or an attachment of earnings etc.
                          p531 Threat by creditor sent
                          5-6-13 Letter from iqor we have referred to our client and be in touch.
                          28-2-14 Letter from Lloyds Annual Statement
                          21-7-14 Letter from Lloyds Your account has been assigned to Cabot.
                          Will wait and see what comes next.
                          24-9-14 Letter from Cabot Please call us so that we can help you to make payment arrangements.
                          I
                          will wait to see what comes next.
                          11-11-14 Letter from Cabot as we have not heard from you we are referring your account to Marlin FS they will want to speak to you within the next 7 days review your situation and find a solution. Also enclosed in the same envelope a letter from Marlin FS saying they have been instructed by Cabot in the recovery of my account, I need to call them and agree repayment.
                          Will wait to see what comes next and update as urgent.

                          17-11-14 Letter from Marlin IMPORTANT NOTICE Your creditor has confirmed that there is no reasonable repayment plan and the above debt remains outstanding. We are now in the process of advising our client to take Litigation against you. Currently it is our intention to instruct a solicitor to issue court proceedings against you to seek a CCJ. I will be allowed to submit defence etc. Please contact us immediately, if a plan is not reached within 7 days of the date of this letter (13-11-14) we will advise your creditor to proceed with the above course of action.

                          Only received the letter today and have till the 20th to reply, Can someone help with this one please?

                          Comment


                          • Re: clueless24 UE Diary

                            Originally posted by clueless24 View Post
                            Only received the letter today and have till the 20th to reply, Can someone help with this one please?

                            ​Just edit the 1st paragraph
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                            Comment


                            • Re: clueless24 UE Diary

                              Originally posted by clueless24 View Post
                              Barclaycard

                              Credit Card
                              Commenced 2007?
                              Bal £2.5k
                              Last paid minimum payment made 24-2-10
                              Arrangement. Ceased arrangement of £1pm in Oct 2010
                              Status default
                              Acc owner Barclaycard. Mercers, Moorcroft, Robinson Way, Barclays, Assigned to MKRR 28/10/11 Raven 24/4/13 MKDP

                              3-2-11 CCA request sent
                              4-2-11 Delivered
                              9-2-11 Received ack of request dated 8-2-11 dealing with request
                              18-2-11 Received formal demand for full payment from barclaycard
                              26-2-11 12 + 2 days up on the 23-2-11 no CCA recieved
                              4-3-11 Received letter from moorcroft make payment within 7 days or debt collector may call or may be passed to solicitor.
                              5-3-11 send account in default of CCA letter as advised
                              12-3-11 Received letter from Moorcroft advising account is on hold whilst they investigate with their client, will communicate their response upon receipt
                              13-4-11 Received CCA will e-mail Niddy for checking please
                              14-4-11 Niddy says UE Whoo Hoo!!! send CCA Query T&C Supplied
                              23-4-11 Received letter from Barclaycard in response to my letter re T&C supplied. Saying they have complied quoting section 78, 61, 82 etc, based upon this information they do not consider the account to be in dispute and will continue to pursue the debt. This they say is their final response.
                              28-4-11 Niddy say's ignore and update
                              20-6-11 Letter received today dated 20-6-11(Salford to Suffolk by post impressive same day delivery service) from Robinson Way Ltd DCA, pay up or else, we may advise our client to start court action if a court considers your failure to pay to be due to neglect, an order for payment may be made etc etc. this debt will not go away or be forgotten no matter how much I may like that to happen. Call now to pay or agree a payment plan.
                              20-6-11 Niddy says ignore
                              30-6-11 Letter received from Robinson Way Ltd NOTE...IMMEDIATE ACTION REQUIRED This is a notice about your unpaid account we have been instructed to recover, call us without delay,please tell us if you cannot pay, if you fail to pay and neglect to deal with this account we may take further action.
                              7-7-11 I2D advised send letter UE CCA recieved.
                              13-7-11 Letter from Rob Way immediate action required. You have not paid the sum you owe. Until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring today etc etc.
                              13-7-11 I2D advised ignore
                              18-7-11 Letter from Rob Way. We have noted the dispute will let you know outcome. In the meantime we will stop all collection activity for this account.
                              19-8-11 Letter from Rob Way advising we are still awaiting a response from the client concerned, we have reminded them that this query is outstanding. We will let you know the outcome when we receive the relevent details.
                              24-9-11 Letter from Rob Way account returned to Original Creditor.
                              29-10-11 Letter from Barclay Card advising that the account has been assigned and transferred to MKDP on the 18-10-11, this means that they now own the debt, please send your payment directly to them.
                              9-3-12 Letter from MK Rapid Recoveries Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment. Please call us to make payment arrangements, we will continue to contact you by phone or letter until we reach an agreement so we would advise you to contact us to resolve this matter.
                              I2D send account sold in dispute
                              19-3-12 Letter from MKRR. We have referred the matter to our client for further investigation. Account on hold.
                              23-3-12 Letter from MKRR. You have failed to contact us to agree repayment of this debt call us immediately. Receiving incessant automated voice mails for me to contact them.
                              Will send Telephone harassment template and await further correspondence.
                              5-5-12 Letter from MKRR. Further to your recent communication with our Collections Department, please find enclosed a copy of your statements as requested. Contact us immediately to discuss repayment
                              I2D p373 Ignore wait and see whats next.
                              12-6-12 Letter from MKRR. Further to our recent communication regarding transfer of ownership of your balance, we have not received your offer of payment. We can offer an installment arrangement call us now, we will still continue to contact you by phone or letter so we would advise you to resolve this matter.
                              I2D send final response UE general template
                              25-6-12 Letter from MKRR. Regardless of our attempts to contact you by letter and phone we have not heard from you. Our team are able to help you settle this account call now.
                              I shall ignore for now.
                              28-6-12 Letter from MKDP. Further to your recent correspondence in regards to your account we have raised your concerns with barclaycard and we have received the enclosed information. As verified in the enclosed information you are liable and we will continue with our collection activities. Unfortunately we have not received a copy of the credit agreement but this will be sent to you as soon as it is received from Barclaycard. Should you remain unhappy with my response refer to the FOS.
                              P400 I2D see what they do next.
                              12-7-12 Letter from MKDP. Thank you for your letter account on hold whilst we investigate.
                              5-11-12 Letter from MKDP Account still on hold whilst we await paperwork from Barclays

                              12-1-13 Letter from MKDP. Final response enclosing statements of account and copy of signed application form. You are liable and you must pay we will continue with our collection activity. CONTACT US NOW TO AVOID etc.
                              13-1-13 Niddy checked paperwork and says UE ignore for now. Application form received missing PT
                              19-2-13 Letter from MKRR Further to our letter offering you help to clear this balance we have not received your offer of payment. Contact us immediately to avoid further action.
                              Send missing PT & telephone harassment
                              6-3-13 Letter from MKDP I write further to your request for a true copy of the credit agreement. please accept this as our final response. I enclose a copy of BC resolution letter dated 14-1-13 (first time I have seen this) BC have fulfilled their obligation under sec78 and we no longer regard your account in dispute. We will continue collection activity we are within our rights to telephone you when you refuse to enter into dialogue but can confirm that all communication will be in writing for 3 months and then reviewed. If your not happy go to the FOS
                              P439 Await next move
                              8-3-13 Letter from MKRR FINAL NOTICE. You have not taken up our offer of help, and as a legal requirement, we must now inform you that we are instructing our pre-legal department to review your account for further action. They may commence litigation against you which could increase the amount payable due to costs incurred in line with your agreement. we may get a court order, charging order or deduct money from your salary. Contact us immediately.
                              p502 Send Account UE template
                              26-3-13 Letter from MKRR FINAL DEMAND. As you have not taken up our offer of help your account is now with the pre legal department. This has left us with no option but to transfer your account to Raven Recoveries to resolve this on our behalf. This may involve applying to the courts for a CCJ, Instructing a bailiff to remove goods from your property etc etc. this is your final opportunity to avoid this happening contact us immediately to avoid this happening.
                              p503 I shall ignore for now and see what comes next.
                              31-3-13 Letter from MKDP Further to your recent letter (9-3-13 Account UE) You have had our final response on the 4-3-13 our complaints process has been exhausted no further correspondence will be entered into if you dont like it go to FOS.
                              p513 Wait and see what comes next and may challenge later

                              24-4-13 Letter from Raven Recoveries dated 19-4-13. Owing to you not having a payment arrangement with MKRR they have instructed us to collect the o/s balance from you. Full balance payable upon receipt of this letter. Failure to make contact within 7 days of this letter being issued will leave us no further options than to assess your account for alternative action to recover the balance.
                              p525 I shall await the next letter.
                              5-6-13 Letter from Raven. Despite numerous previous letters you have not paid the o/s balance. Payment should be made on receipt of this letter unless you can provide us with a reason for not being able to make full payment.
                              No threats as yet so will wait and see what comes next.
                              4-7-13 Letter from Raven Rec You leave us with no option but to pass this account to Keynes Collections for litigation consideration to resolve this on our behalf. there may be further fees and charges added.
                              I shall ignore for now.

                              27-9-13 Letter from Keynes NOTICE OF INTENDED LEGAL ACTION. You have failed to respond or agree a repayment plan we have been instructed by MKDP to collect the outstanding balance. This letter constitutes a formal demand and is made in accordance with the practice direction, your attention is drawn to para 4 of annex A concerning the Courts power to impose sanctions for failure to comply with the practice direction.
                              Unless full payment or a plan is made within 14 days legal action may be taken without further notice. This letter contains matters of legal significance and you should therefore take independent legal advice if you are unsure as to its contents.
                              Sent threat by creditor.

                              23-10-14 Annual statement from MKDP

                              1-12-14 Letter from MKRR Final Demand, you have failed to take up our offer of help your account is now being assessed with our pre-legal department, this could leave us with no other option than to apply to the courts for a CCJ which if successful will enable us to- instruct a bailiff or sheriff,obtain a charge on your property, deduct money from your salary, request your attendance at court for an examination of your financial means. This is your final chance contact us immediately.
                              I was thinking that I should resend Threat by creditor (previously sent 30-9-13) does anyone have any thoughts please?

                              Comment


                              • Re: clueless24 UE Diary

                                Send that yes. It's been a year odd since you last sent it
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