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  • #91
    good morning.

    as you have not received your requested CCA, I would be tempted to cancel the DD that you have been making.
    Then wait and see what is sent by way of communication to you next.
    I take it you sent the CCA request by post with proof of postage and enclosed the fee of £1?

    NW
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • #92
      @nightwatch
      Has wisely pointed out MAKE SURE TO HAVE EVIDENCE OF YOUR CC74 request!

      Have Capitol 1 responded to your CCA request? Or is this still outstanding?
      In law this Account is UE whilst this is CCA request is outstanding!
      Understand that any payment you are making is just restarting the Statute Bar Clock!

      If your CCA request is outstanding I personally would cancel the Direct Debit WITHOUT TELLING THEM
      and then wait and see what happens next!

      They may well sell the Account/Debt but this would be selling whilst in dispute of an Outstanding CCA 74 request (UE)

      Silence (no communications) report developments back here!

      Comment


      • #93
        Originally posted by Roger View Post
        @nightwatch
        Has wisely pointed out MAKE SURE TO HAVE EVIDENCE OF YOUR CC74 request!

        Have Capitol 1 responded to your CCA request? Or is this still outstanding?
        In law this Account is UE whilst this is CCA request is outstanding!
        Understand that any payment you are making is just restarting the Statute Bar Clock!

        If your CCA request is outstanding I personally would cancel the Direct Debit WITHOUT TELLING THEM
        and then wait and see what happens next!

        They may well sell the Account/Debt but this would be selling whilst in dispute of an Outstanding CCA 74 request (UE)

        Silence (no communications) report developments back here!
        Good morning. Thanks Roger and Nightwatxh for your replies. I seem to have missed something on my timeline. Capital 1 did actually respond to my CCA request a long time ago so I won’t continue down the UE route on this one. But I’m not sure what’s going on due to the fact that C1 seem to have closed my account according to the Credit reference agencies. As I have not had any communication regarding my account being sold on, should I continue with my DD to C1, or cancel and wait to hear from the DCA?

        Comment


        • #94
          Its actually better to deal with DCA's than the Original Creditor.
          I would make a copy of the Credit Agencies entry (Screen Dump or using Snip) for your own records!
          Then Cancel the Direct Debit WITHOUT REFERENCE TO CAPITOL 1 again keeping a Copy of your action for your own purposes.
          Then see what happens!

          Comment


          • #95
            Originally posted by Tommy_the_cat View Post

            Good morning. Thanks Roger and Nightwatxh for your replies. I seem to have missed something on my timeline. Capital 1 did actually respond to my CCA request a long time ago so I won’t continue down the UE route on this one. But I’m not sure what’s going on due to the fact that C1 seem to have closed my account according to the Credit reference agencies. As I have not had any communication regarding my account being sold on, should I continue with my DD to C1, or cancel and wait to hear from the DCA?
            Hi

            Two points - You say Cap1 did respond to your CCA request. Did they send a copy of your agreement? If so, did you have it checked for completeness and compliance with the regs? If you didn't, it would be worth emailing it to Niddy (webmaster@all-about-debt.co.uk) for his opinion as to whether it is enforceable. You will then have a better idea of where you stand legally.

            Second, two other members have suggested cancelling your DD to see what reaction is from Cap1. I don't think you have much to lose by doing so, and you always have the option to restart it at a later date, if necessary.

            Comment


            • #96
              Hi, if you do stop your DD, then for whatever reason wish to start repayments, or start new payments to a DCA, then make them Standing orders.
              the company you are paying can change DD payments then tell you, Standing orders can only be changed by you. make sure you are in control of payments.
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • #97
                Originally posted by Roger View Post
                Its actually better to deal with DCA's than the Original Creditor.
                I would make a copy of the Credit Agencies entry (Screen Dump or using Snip) for your own records!
                Then Cancel the Direct Debit WITHOUT REFERENCE TO CAPITOL 1 again keeping a Copy of your action for your own purposes.
                Then see what happens!
                Thanks, Roger. DD cancelled and I am now sitting on my hands!

                Comment


                • #98
                  Originally posted by nightwatch View Post
                  Hi, if you do stop your DD, then for whatever reason wish to start repayments, or start new payments to a DCA, then make them Standing orders.
                  the company you are paying can change DD payments then tell you, Standing orders can only be changed by you. make sure you are in control of payments.
                  Thanks, Nightwatch. DD cancelled and your advice well noted!

                  Comment


                  • #99
                    Originally posted by Still Waving View Post

                    Hi

                    Two points - You say Cap1 did respond to your CCA request. Did they send a copy of your agreement? If so, did you have it checked for completeness and compliance with the regs? If you didn't, it would be worth emailing it to Niddy (webmaster@all-about-debt.co.uk) for his opinion as to whether it is enforceable. You will then have a better idea of where you stand legally.

                    Second, two other members have suggested cancelling your DD to see what reaction is from Cap1. I don't think you have much to lose by doing so, and you always have the option to restart it at a later date, if necessary.
                    Thanks. Capital 1 did indeed send through the agreement and other documents. This one I didn't send to Niddy yet but I will do in due course. DD now cancelled and I'm waiting for their next move.

                    Comment


                    • Originally posted by Tommy_the_cat View Post
                      Name Capital 1
                      Type of Account Credit Card
                      Date Commenced June 2006
                      Date Defaulted May 2019
                      Approx Balance £7,000
                      Account Owner Capital 1
                      Arrangement/Not paying Arrangement in Place
                      Last Date paid May 2021
                      1. Payment plan agreed with C1 and ongoing
                      2. I was of the opinion that sending a CCA request for a debt not sold on would be fruitless, but Di suggest to do so anyway. To be sent this week
                      3. 15 June 2021 - CCA request sent
                      4. 16 June 2021 - Email Received. It seems to be a generic email and I assume as an immediate and automated reaction to my CCA request. "An update on your account....". "Your account has defaulted, so no interest or fees are being applied. Please continue to make any payments you can afford to reduce your balance...". "Your account could be sold to a company who specialise in working with customers who've defaulted....".
                      5. 15 Oct 2021 - This account has been removed from Experian and Equifax reports. I'm not sure why.
                      6. 18 Oct 2021 - SMS received this morning from Lowell. Asking for me to contact them to set up a payment plan. No action made so far.
                      Good morning, Everyone. Update in the last few minutes. I've just received an SMS from Lowells stating that they had recently sent me a letter (I have not yet received any letter) and asking me to get in touch. Some questions:

                      1. Does anyone have any experience with Lowell?
                      2. What should my response be?

                      Thanks!

                      Comment


                      • Personally, I would ignore the SMS, and if the letter arrives (which probably says much the same as the SMS) file it and await their next letter. No action by you at this stage re Lowell, but I still advise getting the Agreement checked by Niddy.

                        Comment


                        • Originally posted by Still Waving View Post
                          Personally, I would ignore the SMS, and if the letter arrives (which probably says much the same as the SMS) file it and await their next letter. No action by you at this stage re Lowell, but I still advise getting the Agreement checked by Niddy.
                          Now wait! Sit on your hands and see Who exactly WHO has purchased your Debt!
                          As Still Waving says get Niddy to check that Agreement!
                          The other thing is Snail Mail is written into the Consumer Credit Act 1974!
                          I don't know what and or how Capitol 1 have been communicating with you BUT emails and SMS are a No! No!
                          If you used email for the CCA request for instance or otherwise!
                          Details are important!
                          Everything from now ON Snail Mail! Send emails to SPAM same with SMS block them!

                          Do not assume anything especially as to what Lowell may or may not know!
                          Keep you Diary uptodate!

                          Comment


                          • Originally posted by Tommy_the_cat View Post
                            Name Halifax
                            Type of Account Credit Card
                            Date Commenced January 2016
                            Date Defaulted January 2019
                            Approx Balance £6,500
                            Account Owner Halifax/Wescot
                            Arrangement/Not paying Arrangement in Place
                            Last Date paid May 2021
                            1. Payment plan agreed with Westcot and ongoing
                            2. I was of the opinion that sending a CCA request for a debt not sold on would be fruitless, but Di suggest to do so anyway. To be sent this week
                            3. 15 June 2021 - CCA request sent
                            4. 21 June 2021 - Response from Wescot - "We refer to your recent communication requesting a copy of the credit agreement. This request has been noted and we will be in touch in due course. We can confirm the account has been placed on hold while we look into your request".
                            5. 28 June 2021 - Letter from Wescot - "....thanks for your patience....your account remains on hold....we will be in touch in due course..."
                            6. 06 July 2021 - CCA response from Wescot. Sent to Niddy for review.
                            7. 06 July 2021 - Niddy considers this to be enforceable.
                            8. 27 Oct 2021 - Letter received from Halifax - "As we haven't been able to agree a suitable repayment plan we've transferred your account to a debt collection agency, Credit Security Limited".
                            Good morning, All.

                            Letter received from Halifax yesterday saying that they've transferred my account to Credit Security Limited. I will wait for contact from the DCA and then report back here. Thanks!
                            Last edited by Tommy_the_cat; 28 October 2021, 09:44.

                            Comment


                            • I view that as positive. You'll be receiving a string of toothless letters from CSL.

                              Comment


                              • paper exercise
                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                                Comment

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