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  • Good afternoon all.

    I am currently about four months away from SB, having last paid StepChange in March 2020. Things have been relatively
    quiet recently, just the odd letter with various discount offers as is the norm although I've been expecting a flurry of contact as SB approaches.

    A few days ago however I received a text, mentioning my name, suggesting I log on to a 'myresolvecall' website which has 'important information' for me. There are no details of alleged debts or creditors, no reference numbers and no threats to come knocking. There have also been no letters from anyone threatening to send anybody round.

    I'm just wondering if anybody has experienced such a low-key fly-by from Resolvecall, or has any feeling whether it's genuine or a scam? I could be persuaded either way, tbh, but I'm not about to try & log on either way.

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    • I had one like that a few years ago, I don't remember all the details but it was genuine and I got a letter in the post from them some time later saying they had been passed my account from Intrum and we planning to visit me at home.

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      • Originally posted by Sparkles View Post
        I had one like that a few years ago, I don't remember all the details but it was genuine and I got a letter in the post from them some time later saying they had been passed my account from Intrum and we planning to visit me at home.
        Thanks Sparkles. I'm away from home at the moment but No.2 daughter has just told me that there's a letter waiting for me from 'Resolve-something', so I suspect it's an escalation. I'll found out at the weekend & report back.

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