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  • pompeyfaith
    replied
    Re: NEW - Moderator Chat Thread

    Mine is sitting at around 17Mbps right now which is awesome....
    Blimey no wonder mine is only 6Mbps !!!!

    Think ill have to give them a call, btw when I moved from BT to Sky I never gave any Mac address.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: NEW - Moderator Chat Thread

    Originally posted by oscar View Post
    Just checking that now. Sky Website (the actual sign up page) states between 5 and 11.4 .... BT of course when we called for MAC code (which doesnt have to be used) stated Sky wouldnt be able to get any faster than them.

    First site comfirms BT - about 6meg

    Second is the one above where I got 11.4 (or up to)
    You do need a MAC - once you sign up and log-in to "my sky" you'll see a section saying "please add your MAC here" - I was told it wasn't needed but it actually is. Maybe adding it speeds things up cos I had no issues and literally swapped over in less than 5 days.

    Also, when it's live ring Sky and tell them to adjust your IP Profile to 18800 which is the max. They'll say they can't and to let the callobration kick in, say no - do it now or cancel my order and they'll then up the speed to the maximum - over the next month you'll see it vary (using speedtest) but it'll stabalise. Mine is sitting at around 17Mbps right now which is awesome....

    Leave a comment:


  • oscar
    replied
    Re: NEW - Moderator Chat Thread

    Just checking that now. Sky Website (the actual sign up page) states between 5 and 11.4 .... BT of course when we called for MAC code (which doesnt have to be used) stated Sky wouldnt be able to get any faster than them.

    First site comfirms BT - about 6meg

    Second is the one above where I got 11.4 (or up to)

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: NEW - Moderator Chat Thread

    Read this Oscar: ---> How Fast is your Internet?

    Explains everything there - sky will always be faster than BT but you do a simple test to check the actual speeds available in your area by clicking this first: ---> SkyUser - Sky Broadband Availability and Exchange Checker (check the speed for DSL Max)

    Also check your own available speeds here: ---> Packages

    If that says 16Mb then you'll get anything upto that, for example. The minimum is correct, but they say that to cover themselves - basically it will be faster, anything upto whatever the sky speed text confirms is available in YOUR area....

    Leave a comment:


  • pompeyfaith
    replied
    Re: NEW - Moderator Chat Thread

    Oscar speak to nids he recently changed to sky so may have some tips in getting the speed up as he did.
    Last edited by pompeyfaith; 5 January 2012, 19:16.

    Leave a comment:


  • oscar
    replied
    Re: NEW - Moderator Chat Thread

    Thanks Loo and G.

    Think thats our issue. 0.5 /1 meg is no good, but if they matched what we have - all well and good.

    If they cant, well looks like the sky package is going to be knocked on the head!

    Leave a comment:


  • garlok
    replied
    Re: NEW - Moderator Chat Thread

    yes mate. Have a look at our saga with BT over Christmas. If Sky are using servers and equipment in your local exchange then they might not be on the "best" cables out of the exchange. We are BT and we were down on 2 meg. Lots of unreliability problems as well. Full makeover Christmas eve including new pole cables and the like. Pleae note CHANGE OF CABLE FROM EXCHANGE to green connection box over the road and we over doubled the speed. So some one who is not a BT customer now has our old duff routing at a slawer sped.

    This is all denied offically of course.

    regards
    Garlok

    Leave a comment:


  • LooLoo
    replied
    Re: NEW - Moderator Chat Thread

    Oscar we had sky broadband a few years back and to be honest it wasn't that great - we ended up changing as could never get on it and has such slow speep - they ended up paying us compensation - but as I say this was a few years back not sure if have improved............

    Leave a comment:


  • oscar
    replied
    Re: NEW - Moderator Chat Thread

    Putting this here cos need a quick answer really - and there is always people here.

    Broadband
    Currently with BT but have full sky as well - can get whole bosh with sky for £10 more than current package (so save about £30 on Bt)

    BUT - even though we get 6 / 6.5MB with BT, Sky say they can only say we will get between 3 and 5 and that anything above 0.5 is deemed to be fair and sufficient.

    They are calling back at 7 - but my arguement is that we should surely get around the same speed - after all the exchange isnt moving.

    Am I missing anything here?

    Leave a comment:


  • CleverClogs (RIP)
    replied
    Re: How Fast is your Internet?

    Originally posted by garlok View Post
    Getting short bursts of a couple of operations at a time of normal speed butoverall is still very slow. It may be outside the forum as am unable to connect to website we have regularly accessed.

    Ran all the suggested diagnostics OK it says and BT claim no problems. Have reset our router as well as clearing down as Niddy suggested.
    Have you considered flushing the power unit?

    Leave a comment:


  • CleverClogs (RIP)
    replied
    Re: How Fast is your Internet?

    Originally posted by stevieb View Post
    but from here @ the farm, its like watching a slug down a pint in one ..
    If a slug were to drink a pint of anything, it would explode.

    Leave a comment:


  • garlok
    replied
    Re: How Fast is your Internet?

    Thanks guys much better now. However yesterday's problems may have been some of BT's as well. We had an e-mail latish last night which said that they had been doing major updates to the e-mail structure to make it quicker and smoother, apologies for any inconvenience.

    Wel it makes you

    regards
    Garlok

    Leave a comment:


  • IF
    replied
    Re: How Fast is your Internet?

    Thanks Stevie

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: How Fast is your Internet?

    Steve has sorted the who's online problem, should be much faster now.....?

    * apparently the system tried to DNS everyone, he's turned this off which speeds it up.

    Leave a comment:


  • garlok
    replied
    Re: How Fast is your Internet?

    Hi guys ---- been an improvement through the afternoon and at least its usable at the moment. (Speedtest shows the same results on the Manchester server)

    Thanks
    regards
    Garlok

    Leave a comment:

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