How Fast is your Internet?

[BBoo]

Re: How Fast is your Internet?

We've been with Sky for ages and on the whole been perfectly satisfied. However, one downside is that every so often we become aware that it has slowed down fairly considerably - it happens gradually over a period of time, so you're not really aware of it happening.

We have found one phone call to Sky - insist on going to their second tier team who actually have some idea what they're talking about, and they turn up the speed again for you.

I don't know whether this slow down is a normal issue, or just Sky playing silly buggers, but it has happened a few times over the years with us.

[pompeyfaith]

Re: How Fast is your Internet?

5corpio,

Like everything while it may sound good do your homework first, they say unlimited but the only truly unlimited service I know off is sky.

Who are you with now and who is your TV service provider?

[5corpio]

Re: How Fast is your Internet?

Just got an offer from o2 tonight............

Unlimited Broadband, Router Box, Line Rental (New install line in premises 'as i not got a phone line' ((£86, but is an o2 customer, only £43)), 12 Mth contract All for = £15.25 p/mth + £40.00 Voucher for joining.............

Average Speed 12-16MB

[pompeyfaith]

Re: How Fast is your Internet?

I used to be hitting nearer or just over 5Mb/s but of late it has slowed down somewhat mind you we had a power cut this morning so maybe it is stabilizing again

[Never-In-Doubt]

Re: How Fast is your Internet?

Like how mine used to be...... you might be better trying to argue for faster speed, get them to try callobrating their internal speed test thing again - that generally settles your speed to a happy medium but if you do what Steve and I did then it kinda caps it at the maximum with little fluctuation.

Wait while steve is better again and he will clarify what to say to Sky and how to get the speed to the maximum, he texted me and I don't have the text anymore so can't remember.....

[pompeyfaith]

Re: How Fast is your Internet?

[oscar]

Re: How Fast is your Internet?

Check on the links above PF - I did it right second time. First time I checked address which gave the erroneous 11Meg reading

[Never-In-Doubt]

Re: How Fast is your Internet?

Nids can you check mine please m8

Not if you're already with them matey - what does speedtest show for your results? have you considered ringing and arguing IP Profile...?

[pompeyfaith]

Re: How Fast is your Internet?

you also get the sky anytime+

Yup I got a Sky Plus Anytime box in October.

Nids can you check mine please m8

[oscar]

Re: How Fast is your Internet?

Cheers mate.

From looking at the sky site - I think I may have checked by address the first time - which gives the result 5.0 - 11.4.

Still dont understand it all though .... to me it shouldnt make a difference

[Never-In-Doubt]

Re: How Fast is your Internet?

Right mate

It seems you're not best with Sky as it is rather slow to be frank.... maybe they've not added the latest hardware or whatever - I dunno but it's right, although using the BBgenie it does suggest Sky/TalkTalk will offer you UPTO 24Mbps - Sky themselves can only get you to between 2-5 Mbps Access Speed which is slow.

Note though, they also say this:
"The speed that you experience when using your broadband connection, your Throughput Speed, will be lower than your Access Line Speed as it can be affected by your home setup."

I would possibly hold fire as most exchanges get updated annually, or look at another provider.... Why not move to sky and if it's not as good as BT go back to BT within 14 days, if however it's slightly faster then it's worth it - in time it will grow and it is actually cheaper than BT (by a lot).

For the record, you also get the sky anytime+ which is pretty good (loads of stuff on there lol)

[Never-In-Doubt]

Re: NEW - Moderator Chat Thread

That thread sails over my head like a 747. ATCF, I live 3/4mile from the exchange. I know we must be able to get more than 6 cos on this second line (which is being cancelled full stop) I get close to 7

PM me your bloody landline and postcode and let me take a mooch matey.....

Mine did say 24Mbps was the maximum but like anything, they say you'll get anything upto that. I was on 1-2 Mbps so to jump to 16-17Mbps is awesome for me.

[oscar]

Re: NEW - Moderator Chat Thread

Well it could be that 6Mbps is the maximum for your exchange etc - as we live 100 meters from the exchange, we should get full speed and our exchange states a full speed is currently upto 24Mbps..

Its on the thread I posted earlier, with Steve telling us what to look for - have a read.

That thread sails over my head like a 747. ATCF, I live 3/4mile from the exchange. I know we must be able to get more than 6 cos on this second line (which is being cancelled full stop) I get close to 7

[Never-In-Doubt]

Re: How Fast is your Internet?

I have moved these posts from chat into here - sorry, but needs to stay in same place

[Never-In-Doubt]

Re: NEW - Moderator Chat Thread

Blimey no wonder mine is only 6Mbps !!!!

Think ill have to give them a call, btw when I moved from BT to Sky I never gave any Mac address.

Well it could be that 6Mbps is the maximum for your exchange etc - as we live 100 meters from the exchange, we should get full speed and our exchange states a full speed is currently upto 24Mbps..

Its on the thread I posted earlier, with Steve telling us what to look for - have a read.

The mac is irrelevant now ya plank, that's needed at transfer of provider only!