Re: Barclaycard raided my bank account!
Replied to the financial ombudsman service, saying that I had to go into personal reserve as electric is on key card, gas on payment card etc, as my post. Was asked, why had I not explained this to Barclaycard when I asked for my money back, and why had I not sent them an income and expenditure letter!
I have sent a copy letter from Barclaycard dated November last year where they told me that they had a "legal" right to withdraw all monies from my account apart from active direct debits and leave me with £100.00 subsistence. I then wrote to the directors office complaining and was told that any monies taken would not be refunded. This is why. They did not ask me for i&e.
I didn't realise that I was dealing with an adjudicator. Will now be passed to an ombudsman on 19th October. Still going on!
My request under s78 was received by Barclays and signed for Wednesday 3rd October. Lets see what comes back.
Replied to the financial ombudsman service, saying that I had to go into personal reserve as electric is on key card, gas on payment card etc, as my post. Was asked, why had I not explained this to Barclaycard when I asked for my money back, and why had I not sent them an income and expenditure letter!
I have sent a copy letter from Barclaycard dated November last year where they told me that they had a "legal" right to withdraw all monies from my account apart from active direct debits and leave me with £100.00 subsistence. I then wrote to the directors office complaining and was told that any monies taken would not be refunded. This is why. They did not ask me for i&e.
I didn't realise that I was dealing with an adjudicator. Will now be passed to an ombudsman on 19th October. Still going on!
My request under s78 was received by Barclays and signed for Wednesday 3rd October. Lets see what comes back.
Comment