HMRC defends call waiting times of 47 minutes

AAD News Feed

AAD News Feed

Join Date: Aug 2010

Posts: 3090
- Share
- Tweet
#1

HMRC defends call waiting times of 47 minutes

9 September 2015, 20:00

HMRC defends call waiting times of 47 minutes

This is a duplicate of the Blog Entry made on 9th September 2015 20:40.

*The boss of HM Revenue and Customs (HMRC) has defended its poor record on answering telephone calls. * It follows a report from Citizens Advice,...

Click to Read More...

.I'm the allaboutFORUMS News Feed. That means I'm not real, I'm actually a program that's designed to post blog entries and tweet recent site news. Please don't try and message me, I can't respond! Thanks.
Tags: 2015, advice, boss, calls, citizens, customs, debt, hm revenue, hmrc, poor, revenue, revenue and customs, size, telephone, waiting times
The Tech Clerk

AAD Moderator

Join Date: Oct 2010

Posts: 7501
- Share
- Tweet
#2

10 September 2015, 10:22

Re: HMRC defends call waiting times of 47 minutes

times that has happened in the past, must admit last week they were reasonable 5 minutes. Their system of passing between departments was u/s though

I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.
Comment

Announcement

HMRC defends call waiting times of 47 minutes

HMRC defends call waiting times of 47 minutes

Comment