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  • Re: mehim's UE Diary

    Originally posted by Mehim View Post
    MBNA Credit Card

    start : Sept 2004 Correction Sept 1994
    bal : £15,000 Now £15,193
    last full : Sept 2009
    present : not paying
    status : default. Copy of original Application. Unenforceable

    dca : Experto Credite, Claim Management Consultants

    2009

    Feb 25th
    I contacted a Claims Management Company
    Mar 15th
    I agreed to sign up for 3 cards
    Mar
    Letter from CMC advising me claim was going ahead and not to sign anything from MBNA, to pass all correspondence from MBNA to them ASAP
    May 26th
    Letter from CMC saying nothing had been received from MBNA. They wrote telling them it was unenforceable as MBNA had not complied within the time limit. Told me I could stop paying but would get loads of hassle. I kept paying meantime.
    Loads of calls from MBNA which I stonewalled referring them to the CMC
    Aug 26th
    Letter from solicitors acting on behalf of the CMC informing me that they would be writing to MBNA asking for the account to be cancelled, if not they would be raising a court action
    Oct 1st
    Letter from CMC saying they had the paperwork from MBNA and the agreement was unenforceable. Again said I could stop paying it but I would get loads of hassle and they would default me. I stopped paying

    2010

    Loads of call which I was happy dealing with.
    Jan 15th
    Threatogram from MBNA CCJ, Sheriff Court etc
    Feb 4th
    Nice letter offering help
    March 8th
    Threatened default if I didn`t pay
    April 8th
    Letter informing me that this would soon be written off as a bad debt and a default registered against me.
    April 15th
    Another letter (it is not too late to stop this happening). Threatened default and recovery action. Also calls offering discount.
    May 7th
    Letter informing me a default will register for 6 years. Also offering to consider settling the account at a lower amount. Letter was also confirmation of an impending default and contact from third party if I didn`t accept one of the aforementioned options.
    June 4th
    Default notice sent on the 4th, remedy date 22nd. On or after this date account will be terminated (Account actually sold to Experto 16th June). Got this from uncompleted SAR response from MBNA at a later date.
    June 30th
    Experto Credite appeared 30th June with a letter saying Varde Investments (Ireland) Ltd were now the legal owners. Asked me to call them.
    July 15th
    Experto offered to negotiate a favourable discounted settlement figure.
    Sept 16th
    Home Owner Notification

    2011

    Jan 21st
    HL Legal for experto 7 days to pay or else.
    March 29th
    Panic Stations Letter from accountancy firm informing me that the CMC dealing with this for me had gone down the tubes.
    March 30th
    Letter to Accountants asking for my money back was ignored. Solicitor had already advised me there was no money.
    April 13th
    Bigger panic Letter from solicitors acting for the CMC, basically saying as there was no longer an indemnity, they could not advise me to go to court.
    April 20th
    Letter from me to CMC, that went bust, returned, no longer there.
    April 15th
    HL Legal telling me they had instructions to issue proceeding at County Court.
    April 28th
    Experto threatogram re doorstep visit. I wrote to them advising what the CMC solicitor had said regarding winning in court.
    May 5th: Experto wrote saying they would check with MBNA regarding my dispute.
    May 10th
    Took stock, decided after reading all the bumph from MBNA and friends that if they were so sure of their facts, they would have taken action 2 years ago. Decided to fight on.
    July 5th
    Experto wrote saying MBNA confirms that there is no dispute.
    Aug 18th
    Sent SAR to MBNA asking for original agreement, statements and a lot more.
    Aug 23rd
    Letter from MBNA saying they were unable to locate the account, asked me for DOB etc.
    Aug 30th
    I replied giving some information to MBNA, also asked why they didn`t know who I was as all their mail came to the same address.
    Aug 25th
    Experto wrote regarding the SAR I sent MBNA informing me that they, Experto did not have the original agreement.
    Aug 26th
    Another threatened doorstep visit.
    Aug 31st
    Letter to Experto re unavailable data.
    Sep 8th
    I must have mentioned a notice of assignment (never received).
    Got one from Experto on MBNA headed paper undated. and a letter on Experto headed paper undated saying they now owned the account.
    Sept 27th
    Uncompleted SAR sent from Experto.
    Oct 14th
    Credit Management Consultants wrote saying the account had been escalated to them. Threatened doorstep visit.
    Oct 23rd
    I wrote to Credit Management telling them the account was in dispute.
    Oct 25th
    Uncompleted SAR received from MBNA.
    I wrote informing them there was no signed copy of an agreement only a signed application form. Threw Ezsias v Welsh Ministers (2007) at them.
    Nov 2nd
    Disk with all calls to and from Experto.
    Nov 2nd
    Letter to CMC Account in dispute.
    Nov 2nd
    Sent letter to MBNA re no CCA, telling them the account was in dispute still.
    Nov 9th
    Experto replied to the above letter, Asking for my proposals re payment.
    Nov 16th
    Replied to Experto informing them still no original CCA.
    Nov 18th
    Another letter from Experto apologising for their numpties telling me the agreement (which they don`t have) was enforceable when only a court could decide this.
    Nov 30th
    More threats from my new friend Credit Management Consultants. re Bailiff`s warrant, Attachment of earnings, Charging Order.

    2012

    Jan
    Experto called once and said in the convo that they didn`t know who Credit Management Consultants were.They mentioned a letter sent in December which I never got. They said they would now send it recorded delivery, I am still waiting.
    Jan 31st
    Further letter to MBNA re SAR.
    Feb
    Still no further response from MBNA, I warned them I will be making a complaint to all the relevant authorities..

    That is it to date.


    EMAILING NIDDY

    Feb 10th
    CCA Request sent, bit late but what the hell. They will be even more confused than me

    Feb 24th
    No response to my CCA request. Ignoring till they respond.

    Niddy says

    March 28th:
    Letter from Experto with a CCA, same one MBNA sent in the SAR I asked them for.
    I didn`t send a CCA request to Experto, that went to MBNA as the OC. I also corrected the issue date of the card.


    EMAILING NIDDY

    Niddy says still

    March 30th:
    Telephone harassment letter sent to CMC.
    April 7th:
    Letter from Experto apologising for any distress and inconvenience caused.
    April 20th:
    Letter received from MBNA re cca and account statements. Telling me to contact Experto for the CCA and statements are £4.00 per copy, they enclosed a list of all transaction. Please call if you require copies of the statements.
    May 10th:
    Statement of Account from Experto.
    June 23rd:
    Letter from Credit Management Consultants offering 50% reduction if I agree an instalment plan and make the first payment this month
    July 13th:
    Letter from Credit Management Consultants.
    "We have HUGE sporting events lined up this summer, we have decided to offer you HUGE discounts to match these exciting events." Then goes on to offer 5%, 10%, 30%, 40%, and 50% all available only in July.
    July 27th:
    Letter from Credit Management Consultants, Final Demand in red scary letters (I`m shaking).They are aware I`m resident at the address, thats good cause they normally write to it. If I don`t arrange to pay they will refer for a doorstep cpllection, refer to their legal partner to progress via litigation. Call now to pay by debit or credit card.
    July 28th:
    Sent all three letters to CMC (Doorstep collection, account in dispute and threatening action.)
    5th August:
    Sent another request for all the statements missing from my SAR
    9th August:
    Another reply re the incomplete SAR. Say they responded to it but they did not send the statements which I asked for in the SAR. tell me to contact Experto who purchased the account for information regarding their response (MBNA) to my section 78 requests. They still want me to pay £4 per copy statement. Want me to call if i still want the statements.
    25th August:
    Reply from Experto regarding the letters I sent to Credit Management Consultants. Usual crap re the shit they sent complies with s78, I get the feeling they are trying to reset the clock with this one.
    30th August:
    Another letter from Experto. Final Demand
    ffs from their investigations they know I am a resident at the above address, (no chit Sherlock) They want my doorstep again lol they may refer this account to their legal partner to progress via litigation.
    31st August:
    Both the Scottish doorstep and threat to commence litigation template letters sent back to Experto.
    5th Oct:
    Letter from Scott+Co from Edinburgh. Unless I settle within ten days, we may be instructed by our client to commence court action. Should a decree be awarded any expenses awarded will be added
    Afternoon Everyone,

    A new name writing to me regarding this one. Usual we may be instructed to commence court action.

    I think this will be the account sold in dispute template and possibly threat to commence legal action.

    Please correct me if I`m wrong with this.

    TY
    ************************************************** ***********************
    OH`s MBNA

    MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
    TESCO with a dodgy DN

    Comment


    • Re: mehim's UE Diary

      Originally posted by Mehim View Post
      Afternoon Everyone,

      A new name writing to me regarding this one. Usual we may be instructed to commence court action.

      I think this will be the account sold in dispute template and possibly threat to commence legal action.

      Please correct me if I`m wrong with this.

      TY
      account sold in dispute template for now thats what I would do....
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • Re: mehim's UE Diary

        Hi I2D,

        Many thanks, will get that of sometime this week. Going to take my time answering them these days.

        TY
        ************************************************** ***********************
        OH`s MBNA

        MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
        TESCO with a dodgy DN

        Comment


        • Re: mehim's UE Diary

          Morning Folks,

          I hope everyone is doing ok.

          Account sold in dispute template sent to Scott+Co regarding the MBNA card.

          Many thanks
          ************************************************** ***********************
          OH`s MBNA

          MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
          TESCO with a dodgy DN

          Comment


          • Re: mehim's UE Diary

            Originally posted by Mehim View Post
            MBNA Credit Card

            start : Sept 2004 Correction Sept 1994
            bal : £15,000 Now £15,193
            last full : Sept 2009
            present : not paying
            status : default. Copy of original Application. Unenforceable

            dca : Experto Credite, Claim Management Consultants

            2009

            Feb 25th
            I contacted a Claims Management Company
            Mar 15th
            I agreed to sign up for 3 cards
            Mar
            Letter from CMC advising me claim was going ahead and not to sign anything from MBNA, to pass all correspondence from MBNA to them ASAP
            May 26th
            Letter from CMC saying nothing had been received from MBNA. They wrote telling them it was unenforceable as MBNA had not complied within the time limit. Told me I could stop paying but would get loads of hassle. I kept paying meantime.
            Loads of calls from MBNA which I stonewalled referring them to the CMC
            Aug 26th
            Letter from solicitors acting on behalf of the CMC informing me that they would be writing to MBNA asking for the account to be cancelled, if not they would be raising a court action
            Oct 1st
            Letter from CMC saying they had the paperwork from MBNA and the agreement was unenforceable. Again said I could stop paying it but I would get loads of hassle and they would default me. I stopped paying

            2010

            Loads of call which I was happy dealing with.
            Jan 15th
            Threatogram from MBNA CCJ, Sheriff Court etc
            Feb 4th
            Nice letter offering help
            March 8th
            Threatened default if I didn`t pay
            April 8th
            Letter informing me that this would soon be written off as a bad debt and a default registered against me.
            April 15th
            Another letter (it is not too late to stop this happening). Threatened default and recovery action. Also calls offering discount.
            May 7th
            Letter informing me a default will register for 6 years. Also offering to consider settling the account at a lower amount. Letter was also confirmation of an impending default and contact from third party if I didn`t accept one of the aforementioned options.
            June 4th
            Default notice sent on the 4th, remedy date 22nd. On or after this date account will be terminated (Account actually sold to Experto 16th June). Got this from uncompleted SAR response from MBNA at a later date.
            June 30th
            Experto Credite appeared 30th June with a letter saying Varde Investments (Ireland) Ltd were now the legal owners. Asked me to call them.
            July 15th
            Experto offered to negotiate a favourable discounted settlement figure.
            Sept 16th
            Home Owner Notification

            2011

            Jan 21st
            HL Legal for experto 7 days to pay or else.
            March 29th
            Panic Stations Letter from accountancy firm informing me that the CMC dealing with this for me had gone down the tubes.
            March 30th
            Letter to Accountants asking for my money back was ignored. Solicitor had already advised me there was no money.
            April 13th
            Bigger panic Letter from solicitors acting for the CMC, basically saying as there was no longer an indemnity, they could not advise me to go to court.
            April 20th
            Letter from me to CMC, that went bust, returned, no longer there.
            April 15th
            HL Legal telling me they had instructions to issue proceeding at County Court.
            April 28th
            Experto threatogram re doorstep visit. I wrote to them advising what the CMC solicitor had said regarding winning in court.
            May 5th: Experto wrote saying they would check with MBNA regarding my dispute.
            May 10th
            Took stock, decided after reading all the bumph from MBNA and friends that if they were so sure of their facts, they would have taken action 2 years ago. Decided to fight on.
            July 5th
            Experto wrote saying MBNA confirms that there is no dispute.
            Aug 18th
            Sent SAR to MBNA asking for original agreement, statements and a lot more.
            Aug 23rd
            Letter from MBNA saying they were unable to locate the account, asked me for DOB etc.
            Aug 30th
            I replied giving some information to MBNA, also asked why they didn`t know who I was as all their mail came to the same address.
            Aug 25th
            Experto wrote regarding the SAR I sent MBNA informing me that they, Experto did not have the original agreement.
            Aug 26th
            Another threatened doorstep visit.
            Aug 31st
            Letter to Experto re unavailable data.
            Sep 8th
            I must have mentioned a notice of assignment (never received).
            Got one from Experto on MBNA headed paper undated. and a letter on Experto headed paper undated saying they now owned the account.
            Sept 27th
            Uncompleted SAR sent from Experto.
            Oct 14th
            Credit Management Consultants wrote saying the account had been escalated to them. Threatened doorstep visit.
            Oct 23rd
            I wrote to Credit Management telling them the account was in dispute.
            Oct 25th
            Uncompleted SAR received from MBNA.
            I wrote informing them there was no signed copy of an agreement only a signed application form. Threw Ezsias v Welsh Ministers (2007) at them.
            Nov 2nd
            Disk with all calls to and from Experto.
            Nov 2nd
            Letter to CMC Account in dispute.
            Nov 2nd
            Sent letter to MBNA re no CCA, telling them the account was in dispute still.
            Nov 9th
            Experto replied to the above letter, Asking for my proposals re payment.
            Nov 16th
            Replied to Experto informing them still no original CCA.
            Nov 18th
            Another letter from Experto apologising for their numpties telling me the agreement (which they don`t have) was enforceable when only a court could decide this.
            Nov 30th
            More threats from my new friend Credit Management Consultants. re Bailiff`s warrant, Attachment of earnings, Charging Order.

            2012

            Jan
            Experto called once and said in the convo that they didn`t know who Credit Management Consultants were.They mentioned a letter sent in December which I never got. They said they would now send it recorded delivery, I am still waiting.
            Jan 31st
            Further letter to MBNA re SAR.
            Feb
            Still no further response from MBNA, I warned them I will be making a complaint to all the relevant authorities..

            That is it to date.


            EMAILING NIDDY

            Feb 10th
            CCA Request sent, bit late but what the hell. They will be even more confused than me

            Feb 24th
            No response to my CCA request. Ignoring till they respond.

            Niddy says

            March 28th:
            Letter from Experto with a CCA, same one MBNA sent in the SAR I asked them for.
            I didn`t send a CCA request to Experto, that went to MBNA as the OC. I also corrected the issue date of the card.


            EMAILING NIDDY

            Niddy says still

            March 30th:
            Telephone harassment letter sent to CMC.
            April 7th:
            Letter from Experto apologising for any distress and inconvenience caused.
            April 20th:
            Letter received from MBNA re cca and account statements. Telling me to contact Experto for the CCA and statements are £4.00 per copy, they enclosed a list of all transaction. Please call if you require copies of the statements.
            May 10th:
            Statement of Account from Experto.
            June 23rd:
            Letter from Credit Management Consultants offering 50% reduction if I agree an instalment plan and make the first payment this month
            July 13th:
            Letter from Credit Management Consultants.
            "We have HUGE sporting events lined up this summer, we have decided to offer you HUGE discounts to match these exciting events." Then goes on to offer 5%, 10%, 30%, 40%, and 50% all available only in July.
            July 27th:
            Letter from Credit Management Consultants, Final Demand in red scary letters (I`m shaking).They are aware I`m resident at the address, thats good cause they normally write to it. If I don`t arrange to pay they will refer for a doorstep cpllection, refer to their legal partner to progress via litigation. Call now to pay by debit or credit card.
            July 28th:
            Sent all three letters to CMC (Doorstep collection, account in dispute and threatening action.)
            5th August:
            Sent another request for all the statements missing from my SAR
            9th August:
            Another reply re the incomplete SAR. Say they responded to it but they did not send the statements which I asked for in the SAR. tell me to contact Experto who purchased the account for information regarding their response (MBNA) to my section 78 requests. They still want me to pay £4 per copy statement. Want me to call if i still want the statements.
            25th August:
            Reply from Experto regarding the letters I sent to Credit Management Consultants. Usual crap re the shit they sent complies with s78, I get the feeling they are trying to reset the clock with this one.
            30th August:
            Another letter from Experto. Final Demand
            ffs from their investigations they know I am a resident at the above address, (no chit Sherlock) They want my doorstep again lol they may refer this account to their legal partner to progress via litigation.
            31st August:
            Both the Scottish doorstep and threat to commence litigation template letters sent back to Experto.
            5th Oct:
            Letter from Scott+Co from Edinburgh. Unless I settle within ten days, we may be instructed by our client to commence court action. Should a decree be awarded any expenses awarded will be added.
            9th Oct:
            Account sold in dispute template sent to Scott+Co
            11th Oct:
            Letter from Experto, This Arrears Notice is served in accordance with Section 86(c) of the Consumer Credit Act 1974
            Afternoon All,

            Latest from Experto. An arrears notice with the usual info how to remedy including pay by credit card.

            Not too sure if I ignore this or reply. I did send them a letter in the past saying the account was in dispute but this was before I was guided to this forum.

            Would it be in order to send the account in dispute using the AAD template?

            Anything to stretch their tiny minds.

            Many thanks.
            ************************************************** ***********************
            OH`s MBNA

            MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
            TESCO with a dodgy DN

            Comment


            • Re: mehim's UE Diary

              Originally posted by Mehim View Post
              Afternoon All,

              Latest from Experto. An arrears notice with the usual info how to remedy including pay by credit card.

              Not too sure if I ignore this or reply. I did send them a letter in the past saying the account was in dispute but this was before I was guided to this forum.

              Would it be in order to send the account in dispute using the AAD template?

              Anything to stretch their tiny minds.

              Many thanks.
              I would see what they send next if it were me............
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Re: mehim's UE Diary

                Many thanks I2D, I`ll await their next missive.

                TY
                ************************************************** ***********************
                OH`s MBNA

                MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                TESCO with a dodgy DN

                Comment


                • Re: mehim's UE Diary

                  Originally posted by Mehim View Post
                  No 2 Barclaycard/MDSW Credit Card

                  start : Before 2005, Unsure when
                  bal : £4,000 Now £4281, £4354, £4453, £4640
                  last full : 2012
                  present : Not paying
                  status : Unenforceable
                  dca : Mercers

                  2011

                  March 29th
                  March BCard increased my interest rate. I closed the card and asked for a copy of the original agreement. Was told it would be sent.
                  March 29th
                  Letter received confirming account closure.
                  April
                  Called them asking where the Agreement was that they were sending me.
                  May 11th
                  Letter received rabbiting on about s78 request, that they will respond ASAP
                  Dec 14th
                  I sent account in dispute as they never got back to me.
                  Dec 20th
                  Letter from them apologising and thanking me for allowing them to respond.

                  2012

                  Jan 11th
                  Letter from them rabbiting on about s78 and T&C for MDSW card.
                  Jan 11th
                  Same date another letter with T&C for a Barclay Credit Card.
                  Jan 16th
                  Sent a reply asking them where I had asked anything under s78, also sent in a SAR
                  Feb 2nd
                  Received an incomplete SAR, no original agreement, (Recon one included)
                  No statements.

                  Feb 10th
                  CCA Request sent, bit late but what the hell. They will be even more confused than me
                  Feb 24th
                  Reply regarding CCA request. Wrong original application form sent to me, name etc belongs to someone in Sheffield.

                  Feb 24th
                  Wrong response to my CCA request. Ignoring till they respond.

                  March 8th:
                  Letter with a recon agreement. Blank sheet with the previous person`s name and address top left. Box with right to cancel further down and a set of MDSW T&Cs. Late fee is £15.00, I am not sure if this was the late fee when I started the card, think it was probably £25.00
                  March 8th:
                  Letter same day with a copy of Barclaycard T&Cs
                  March 17th
                  Late payment note with statement.

                  March 21st
                  Sent Telephone harassment letter
                  March 29th
                  Letter informing me they are dealing with my complaint.
                  April 27th:
                  Letter saying they are still looking into my complaint. They will get in touch by 27th May.
                  April 27th:
                  Letter about my complaint, apologising for all the calls and they have removed all present and previous numbers from their records.
                  May 25th:
                  Letter from Mercers, wanting paid. This is also a default notice.
                  June 12th:
                  Letter to Mercers, No CCA received.
                  June 15th:
                  Letter from Mercers re doorstep visit
                  July 5th:
                  Sent Harassment & Intimidation Templates | Harassment Follow-Up & Threat of Injunctive Relief.
                  July 24th:
                  Letter thanking me for contacting them complaining. Think it is in reply to my last one sent on the 5th.
                  13th August:
                  Letter from Calder blah, blah, blah
                  13th August
                  Doorstep letter to Calder along with a copy of the letter to Mercer`s June. Told them to read it and not be telling porkies about me not contacting Mercer. Also said to ask the guy along the corridor why he was telling lies about me
                  12th Sept:
                  Another letter from Calder saying I`ve not been in touch with Mercers.
                  13th Oct:
                  Letter from Barclay informing me that the account has now been passed to Credit Solutions Ltd to manage the collection of the balance.
                  Evening All,

                  Latest regarding this account, I have to contact Credit Solutions as a matter of urgency.

                  Magic, just as well we seem to have a different meaning of "as a matter of urgency".

                  This one has never had a CCA sent to me, well at least not one with my details on it. Twice they have sent me some guys agreement from Sheffield.

                  Account sold in dispute template is what I am thinking should go to Credit Solutions.

                  Many thanks for all the help I get here.

                  TY
                  ************************************************** ***********************
                  OH`s MBNA

                  MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                  TESCO with a dodgy DN

                  Comment


                  • Re: mehim's UE Diary

                    Originally posted by Mehim View Post
                    Evening All,

                    Latest regarding this account, I have to contact Credit Solutions as a matter of urgency.

                    Magic, just as well we seem to have a different meaning of "as a matter of urgency".

                    This one has never had a CCA sent to me, well at least not one with my details on it. Twice they have sent me some guys agreement from Sheffield.

                    Account sold in dispute template is what I am thinking should go to Credit Solutions.

                    Many thanks for all the help I get here.

                    TY
                    That is the one I would send..............
                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment


                    • Re: mehim's UE Diary

                      Many thanks I2D, will get it of this week sometime.

                      TY
                      ************************************************** ***********************
                      OH`s MBNA

                      MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                      TESCO with a dodgy DN

                      Comment


                      • Re: mehim's UE Diary

                        Originally posted by Mehim View Post
                        CITI Credit Card

                        start : Nov 2005
                        bal : £7,000
                        last full : Sept 2009
                        present : not paying
                        status : default Unenforceable

                        dca : OPUS Now Cabot

                        2009

                        Feb 25th
                        I contacted a Claims Management Company.
                        Mar 15th
                        I agreed to sign up for 3 cards.
                        Mar
                        Letter from CMC advising me claim was going ahead and not to sign anything from CITI, to pass all correspondence from CITI to them ASAP
                        May 26th
                        Letter from CMC saying nothing had been received from CITI. They wrote telling them it was unenforceable as CITI had not complied within the time limit. Told me I could stop paying but would get loads of hassle. I kept paying meantime.
                        Loads of calls from CITI which I stonewalled referring them to the CMC
                        Aug 26th
                        Letter from solicitors acting on behalf of the CMC informing me that they would be writing to CITI asking for the account to be cancelled, if not they would be raising a court action.
                        Oct 1st
                        Letter from CMC saying they had the paperwork from CITI and the agreement was unenforceable. Again said I could stop paying it but I would get loads of hassle and they would default me. I stopped paying

                        2010

                        Jan 23rd
                        Letter asking for payment.
                        Jan 29th
                        Letter informing me that the complaint was dealt with, also a copy letter sent to the CMC informing them why the case was closed.
                        Feb 3rd
                        Letter for payment and informing me that service fees were being added.
                        Feb 23rd
                        Letter asking for payment within 7 days.
                        March 23rd
                        Letter Pending Default.
                        April 9th
                        Letter informing me of account transferring to CC Asset Management Ltd (CCAM)CITI would service the account until the transfer takes place.
                        May 5th
                        Letter from CITI defaulting the account dated 5th, remedy date 28th
                        May 27th
                        Cabot welcoming letter, informing me that they have bought my account that I held with OPUS Credit Card??
                        June 4th
                        CITI Terminated the agreement.
                        June 25th
                        Collect Direct demanding payment within 4 days on behalf of CITI
                        June 30th
                        Cabot asking for information regarding my query (think I answered the phone to them).
                        July 2nd
                        Personal Rep letter from Collect Direct, 5 days to pay.
                        July 15th
                        Collect Direct saying they are not going to enter into protracted correspondence with me, I should contact them and that CITI is prepared to offer a substantial discount to settle this account.
                        July 28th
                        HL Legal acting on behalf of Collect Direct who are acting on behalf of CITI give me 7 days to pay or they recommend to their client court action.

                        2011

                        Aug 18th
                        Sent SAR to CITI
                        Aug 24th
                        Letter from CITI they dont know who I am.
                        Aug 30th
                        Sent them name and DOB
                        Sept 20th
                        Letter from Cabot, telling me they acquired the original Credit Agreement from OPUS Credit Card. Included was a copy of an OPUS credit card agreement with a card number I had never seen before.
                        Sept 23rd
                        Letter from OPUS thanking me for my SAR?? Also included was a copy letter dated 10th August from them informing me that I could not send a SAR to CITI
                        Oct 3rd
                        Letter from Cabot putting the account on hold for 14 days.
                        Oct 17th
                        Sent Cabot a letter regarding the ones I had received from them, informed them I had never had an account with OPUS, never sent them a SAR
                        Oct 17th
                        Sent letter to OPUS pointing out the early dated one, informing them I would be taking no instructions from them on who I could send a SAR to. Also pointed out that this account was in dispute.
                        Oct 19th
                        Letter from Cabot saying they believe the information sent resolves the dispute, account on hold a further 14 days.
                        Oct 21st
                        Letter from OPUS regarding my complaint.
                        Oct 23rd
                        Letter sent to Cabot warning them that I may initiate legal action if they choose to ignore my dispute and attempt enforcement.
                        Oct 24th
                        Letter from Cabot confirming that they bought the account may 13th and any dispute is with them. Also included another copy of the OPUS agreement.
                        Oct26th: Letter from OPUS saying they bought the account from CITI in March
                        TO BE CONTINUED LATER

                        Oct 31st
                        Letter from Cabot saying they have contacted Bank of Scotland (OPUS) for a copy of the agreement
                        Nov 2nd
                        Sent letter to data controller at CITI regarding no reply to my SAR
                        Nov 8th
                        Letter from Cabot apologising for delay in replying as original lender (CITI, OPUS, Bank of Scotland??? take your pick)was having a delay in retrieving the info.

                        OPUS called and asked me to verbally request a SAR from them which I did.

                        Nov 29th
                        Uncomplete SAR received from OPUS which included a recon OPUS agreement. It also had this in the letter,

                        "I hope the information that I have provided you will assist you and be beneficial with your current dispute with CITI."

                        Card number different from the CITI number. Also a recon copy agreement from CITI
                        Dec 1st
                        Letter from Cabot apologising for the delay in getting the requested information. "We shall continue to request the information from the original lender."
                        Dec 13th
                        More SAR information from OPUS.Statements from Feb 2006. Amazingly, Citi stopped sending statements may 2010, OPUS show them for Oct/Nov 2010 from CITI and then shows statements from OPUS from Jan 2011 to Nov 2011 none of which show penalty interest and none off which I have ever seen before. None of the statements have been sent to me since May 2010

                        2012

                        Jan 17th
                        Letter from Cabot with a recon agreement from OPUS with their card number I have never had. Also a sheet showing penalty interest being added monthly since may 2011. Also referring to my s78 request.
                        Jan 31st
                        Letter to CITI regarding my SAR giving them 14 days to send the information or I report them for non-compliance.
                        Jan 31st
                        Letter to Cabot pointing out it was their Data Controller who asked me to verbally request a SAR from them, it was not under s78. Asked them to kindly reply to my SAR to CITI which they now appeared to have. Gave them 14 days or reporting them for non-compliance.
                        Jan 31st
                        Letter to Data Controller at OPUS pointing out the information I had specifically asked for in the SAR to CITI which they also now seemed to have a copy off.Also about the miraculous statements which they had conjured up, asked for an explanation regarding these mysterious statements. Gave him 14 days to reply and informed him I would be complaining to all the relevant authorities regarding these matters.
                        Feb 7th
                        Letter from cabot asking for a tenner for a SAR. Just going to write back telling them to get stuffed that as they know the account is in dispute. Should I be sending CITI another dispute letter re the ignored SAR
                        Feb 10th
                        CCA Request sent to CITI, bit late but what the hell. They will be even more confused than me.
                        Feb 11th
                        Reply from OPUS re incomplete SAR. they have me confused now. Told me the reason I never got statements during part of 2010 was I had a zero balance lol. I stopped paying in 2009 hmmmmmm
                        Feb 11th
                        Letter to Cabot re information not being supplied by all concerned.

                        EMAILING NIDDY

                        Feb 11th
                        Letter to Cabot telling them to get stuffed re another tenner for a SAR
                        Feb 12th: Letter sent to Opus re UE from Templates.
                        Feb16th
                        Letter from Opus, They are unable to trace a copy of the signed application form and rabbiting on about their procedure has always been to obtain a signature before entering into an agreement. I never had a card with Opus, they bought an account from CITI.


                        EMAILING NIDDY


                        Niddy says

                        Feb 20th
                        Email from Cabot,

                        "The Cabot Financial Group recently bought the account you held with Opus Credit Card and we`ve tried contact previously. It`s now vital that you contact us urgently to discuss your account.

                        If you don`t contact us to agree a suitable repayment plan we`ll have to move your account to the next stage of our collections process."
                        Feb 21st
                        Sent account in dispute letter to Cabot with a copy of the letter from OPUS.
                        Feb 21st
                        Reply from Cabot advising me that they sent a recon true copy of the agreement in January which for the avoidance of doubt complies with the Consumer Credit etc. Still asking for payment.

                        Feb 24th
                        Incomplete response to my CCA request. Ignoring till they respond.

                        Feb 28th:
                        Another letter from Cabot. A Final Response. Letter at post #87
                        Feb 29th
                        Final response template letter sent to Cabot.
                        March 15th:
                        Letter from Cabot which included a copy of the letter at post #87. They again say that they wont be corresponding with me in relation to this matter. Oh dear it is now nearly £8000 they want from me.
                        July 25th:
                        Letter from CITI, lol, Further to their letter dated 24th August 2011 they are still unable to identify an account with the details furnished and ask again for my full name etc. They want another tenner as they returned my original one.
                        July 28th:
                        Replied with a copy of the 30th August letter along with proof of posting and their signature accepting the letter.
                        16th Oct:
                        Letter from CITI enclosing statements for the account they couldn`t find.
                        Hello Everyone,

                        Latest from CITI regarding the SAR I sent them ages ago. Just some copy letters and statements.

                        one interesting para in it though,

                        "we have not provided you with copies of the terms and conditions as these fall outside the definition of the personal data for the purposes of the Data Protection Act 1998, Similarly s7(1)(c) only requires a data controller to provide a copy the information constituting any personal data, not the actual document on which the personal data is recorded: therefore we have supplied a copy of the information on the agreement/application."

                        Not entirely sure what that actually means or if it is factually correct.

                        TY
                        ************************************************** ***********************
                        OH`s MBNA

                        MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                        TESCO with a dodgy DN

                        Comment


                        • Re: mehim's UE Diary

                          Originally posted by Mehim View Post
                          No 2 Barclaycard/MDSW Credit Card

                          start : Before 2005, Unsure when
                          bal : £4,000 Now £4281, £4354, £4453, £4640
                          last full : 2012
                          present : Not paying
                          status : Unenforceable
                          dca : Mercers

                          2011

                          March 29th
                          March BCard increased my interest rate. I closed the card and asked for a copy of the original agreement. Was told it would be sent.
                          March 29th
                          Letter received confirming account closure.
                          April
                          Called them asking where the Agreement was that they were sending me.
                          May 11th
                          Letter received rabbiting on about s78 request, that they will respond ASAP
                          Dec 14th
                          I sent account in dispute as they never got back to me.
                          Dec 20th
                          Letter from them apologising and thanking me for allowing them to respond.

                          2012

                          Jan 11th
                          Letter from them rabbiting on about s78 and T&C for MDSW card.
                          Jan 11th
                          Same date another letter with T&C for a Barclay Credit Card.
                          Jan 16th
                          Sent a reply asking them where I had asked anything under s78, also sent in a SAR
                          Feb 2nd
                          Received an incomplete SAR, no original agreement, (Recon one included)
                          No statements.

                          Feb 10th
                          CCA Request sent, bit late but what the hell. They will be even more confused than me
                          Feb 24th
                          Reply regarding CCA request. Wrong original application form sent to me, name etc belongs to someone in Sheffield.

                          Feb 24th
                          Wrong response to my CCA request. Ignoring till they respond.

                          March 8th:
                          Letter with a recon agreement. Blank sheet with the previous person`s name and address top left. Box with right to cancel further down and a set of MDSW T&Cs. Late fee is £15.00, I am not sure if this was the late fee when I started the card, think it was probably £25.00
                          March 8th:
                          Letter same day with a copy of Barclaycard T&Cs
                          March 17th
                          Late payment note with statement.

                          March 21st
                          Sent Telephone harassment letter
                          March 29th
                          Letter informing me they are dealing with my complaint.
                          April 27th:
                          Letter saying they are still looking into my complaint. They will get in touch by 27th May.
                          April 27th:
                          Letter about my complaint, apologising for all the calls and they have removed all present and previous numbers from their records.
                          May 25th:
                          Letter from Mercers, wanting paid. This is also a default notice.
                          June 12th:
                          Letter to Mercers, No CCA received.
                          June 15th:
                          Letter from Mercers re doorstep visit
                          July 5th:
                          Sent Harassment & Intimidation Templates | Harassment Follow-Up & Threat of Injunctive Relief.
                          July 24th:
                          Letter thanking me for contacting them complaining. Think it is in reply to my last one sent on the 5th.
                          13th August:
                          Letter from Calder blah, blah, blah
                          13th August
                          Doorstep letter to Calder along with a copy of the letter to Mercer`s June. Told them to read it and not be telling porkies about me not contacting Mercer. Also said to ask the guy along the corridor why he was telling lies about me
                          12th Sept:
                          Another letter from Calder saying I`ve not been in touch with Mercers.
                          13th Oct:
                          Letter from Barclay informing me that the account has now been passed to Credit Solutions Ltd to manage the collection of the balance.
                          16th Oct:
                          Account in dispute template letter sent to Credit Solutions
                          Hi All,

                          Account in dispute template letter of to Credit Solutions.

                          TY
                          ************************************************** ***********************
                          OH`s MBNA

                          MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                          TESCO with a dodgy DN

                          Comment


                          • Re: mehim's UE Diary

                            Hi Flower,

                            I was just annoying them to be honest. I had sent them a SAR and they kept ignoring me.

                            CITI, OPUS and Cabot have all failed to send me a copy of the original CCA, what they have sent has been deemed by Niddy so they can whistle.

                            TY
                            ************************************************** ***********************
                            OH`s MBNA

                            MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                            TESCO with a dodgy DN

                            Comment


                            • Re: mehim's UE Diary

                              Originally posted by Mehim View Post
                              Hello Everyone,

                              Latest from CITI regarding the SAR I sent them ages ago. Just some copy letters and statements.

                              one interesting para in it though,

                              "we have not provided you with copies of the terms and conditions as these fall outside the definition of the personal data for the purposes of the Data Protection Act 1998, Similarly s7(1)(c) only requires a data controller to provide a copy the information constituting any personal data, not the actual document on which the personal data is recorded: therefore we have supplied a copy of the information on the agreement/application."

                              Not entirely sure what that actually means or if it is factually correct.

                              TY
                              So long as you have sent an s78 request alongside your SAR

                              Comment


                              • Re: mehim's UE Diary

                                Hi Vint,

                                I originally Sar`ed all of them but Niddy sorted me out once I said what I had done.

                                They all have been sent s78 since then and all but one were deemed by him.

                                Many thanks
                                ************************************************** ***********************
                                OH`s MBNA

                                MBNA : MBNA/Virgin : CITI : Barclaycard/ Goldfish: Barclaycard: Barclaycard/Monument: Barclaycard: Nationwide: £57,000 now Statute Barred.
                                TESCO with a dodgy DN

                                Comment

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