Originally posted by Flossy
View Post
I would suggest you issue a formal complaint (by rec. delivery) and say something like:
FORMAL COMPLAINT
Ref: xxxxxx
I refer to your letter of xx/xx/xx; the content of which has been noted.
Despite numerous letters form myself, you have continually failed to address any of the matters raised to date and instead, now appear to be relying upon bullying tactics to get me to believe you have legally enforceable documents with which to obtain a County Court Judgement.
I therefore refer you back to my letter of xx/xx/xx with a request that you actually address its content and provide a definitive written answer in response under The Consumer Protection from Unfair Trading Regulations (CPUTR) 2008.
I require your organisation to provide written confirmation that states clearly whether you currently hold an original signed Consumer Credit Agreement, or whether you do not hold an original signed Consumer Credit Agreement pertaining to myself.
For the avoidance of doubt, an original signed Consumer Credit Agreement is just that; not an application for credit and not a reconstructed or microfiched document from other sources but an original and legible document signed by myself.
Please note that until such times as a legible and legally enforceable, original Consumer Credit Agreement can be produced and a copy sent to me by return, then this letter is not an acknowledgement of debt and the account in question will remain unenforceable in line with s.127 (CCA 1974).
Please also note that failure to provide a direct answer to this request will be brought before the court, should you decide to defy the content of this formal complaint and instruct solicitors to pursue enforcement action regardless.
Yours faithfully,
To be honest, the letter sounds like a threat to pass the account on to another bunch of muppets, rather than a serious court threat but it pays to cover your bases anyway....
Leave a comment: