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Originally posted by InvisibleMan
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SAR sent to ex DMP provider 
Di
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I note you now refer to them as your "ex" DMP provider
Di
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Well I haven't made any payments to them for around 6 months now, but neither have I contacted them to inform them that I'm not using them. Do you think I should? I definitely won't be returning to them, the work of the devil indeedOriginally posted by Diana Mayhew View Post
I note you now refer to them as your "ex" DMP provider
Di
Last edited by InvisibleMan; 29 June 2017, 18:04.Comment
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If you've no intention in resuscitating your DMP through them then I would cancel it in writing according to the Ts & Cs of your agreement.Originally posted by InvisibleMan View Post
Until you officially de-hire them it could be argued that they are still your 'agent' in legal terms which means your creditors could send statutory Notices (DN or Notice of Sums in Arrears etc) to them and not you and you may not know when that happens.
Were you paying the DMP provider for their services?
When you get back your SAR response check it through to see what's been going on behind your back. If you think they have not done a good job then you may be able to challenge the fees you've paid.
Read this > https://www.citizensadvice.org.uk/de...nagement-plan/
(Were they FCA registered because they should be?)
DiComment
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I didn't pay, it was one of the credit industry funded ones. I will send them my resignationOriginally posted by Diana Mayhew View Post
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No mention of cancelling because you've chosen the AAD way!Originally posted by Diana Mayhew View PostComment
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UPDATEOriginally posted by InvisibleMan View PostRe: Invisible Man's UE diary
SAINSBURYS BANK 1
Credit card
Date commenced: 2008
Approx balance: £3000
Date last full payment: 2009
Currently not paying
Status in arrears, defaulted 2009
Account owner: Arrow Global
DCA: Moorcroft
Key:
Red text = creditor action
blue text = my action
green text = comment
2009
April DMP started
Aug S87 default notice served
Oct 31st Notice of intended litigation from Moorcroft
2010
Jan 7th Send letter to Moorcroft requesting docs under CPR
Jan 22nd Moorcroft reply stating they are in the process of obtaining a copy of the consumer credit agreement.
Feb 15th Moorcroft letter enclosing "requested documentation". All it contains is copy statements, but no agreement. The agreement was never supplied.
2017
Jan Stop DMP payments
Mar 17th Moorcroft send settlement offer. ignored
June 15th Letter from Moorcroft stating they are trying to contact me. Ignored
June 16th Receive statement of account from - wait for it - Arrow Global, also informing me that the account was assigned to them in April 2013, and that Moorcroft are managing the account on their behalf.
Nice of them to tell me the account was assigned 4 years ago, as I've never previously received any notice of this
I have never sent a SAR or CCA request.
22nd June s.77-79 CCA request sent to Arrow Global
22nd JuneSAR sent to Sainsburys
30th JuneLetter from Sainsburys re the SAR, asking me to sign on the dotted line (literally) and return to them, so they can "complete their security checks". Methinks I'm not giving them my signature (SAR letter was typed signature). Can they refuse to comply without it?Comment
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^ ^ ^ Actually that may not be a bad thing when you think about it.
If the SAR package is delivered to your local Barclays' branch for collection on presentation of your ID (signed Passport or Driving Licence) then they won't have had sight of your signature before preparing the information.
This means there can be no possibility of them copying your signature onto documents if they haven't already got it on file.
I'm not suggesting that they would I hasten to add, but it's something that consumers worry about.
DiComment
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Yes, that makes sense, and it isn't really worth arguing about with them.
thanks
IMComment
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Post Office
Broadband account
Date commenced: 2009
Approx balance: £150
Date last full payment: 2010
Currently not paying
Status chase letters only to date
Account owner: Jefferson Capital International
DCA: Pastdue
Key:
creditor action
my action
comment
2009
opened broadband account with Post Office
2010
Closed account, paying final balance
2014
Mar Letter from Roxburghe dca, claiming I owe Post Office £150.
I reply stating I acknowledge no debt and don't know what they're talking about. Hear nothing more from them
2016
Feb Letter from Jefferson Capital International Acquisition stating 'debt' assigned to them from Post Office as of Dec 2015. Also states Pastdue credit solutions is managing the account. Enclosed with the letter is a chase letter from Past due. Both ignored.
The only account I ever had with Post Office was a broadband account, but had paid off the final balance, so have no idea what they're on about. I wasn't going to bother including it in the diary as I figured it is SB by now, even though I dispute owing them a penny. But I might as well include everything
July 21st Chase letter from Tenron Credit Management. Ignored
Sept 25th Letter from Moriarty Law threatening to issue proceedings if I don't pay up within 14 days. Prove it letter sent.
Last edited by InvisibleMan; 11 October 2017, 14:05.Comment
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Arrow Global
Type of account: unknown
Date commenced: unknown
Approx balance: £1600
Date last full payment: N/A
Currently not paying
Status: chase letters only to date
Account owner: Arrow Global Limited
DCA: capquest
Key:
creditor action
my action
comment
I think this is possibly an account belonging to a family member with the same name. Though debts have I many, this one does not ring a bell at all. I first started getting chase letters years ago, but binned them as I knew it was nothing to do with me. I seem to recall responding a couple of times in the past with prove it letters but haven't kept anything. I've had no responses other than chase letters from Capquest, the last ones being in 2016, which I ignored, but at least have kept them.Comment
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Aktiv Kapital AS Zug Branch
Type of account: unknown
Date commenced: unknown
Approx balance: £900
Date last full payment: N/A
Currently not paying
Status: chase letters only to date
Account owner: Aktiv Kapital AS Zug Branch
DCA: CCS Collect
Key:
creditor action
my action
comment
I think this may be another account belonging to a family member with the same name. I have no other info about it other than below
2014
Chase letter from CCS Collect. I respond with a prove it letter. Nothing heard since.Comment
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Originally posted by InvisibleMan View Post
Aktiv Kapital no longer exists - they were acquired by PRA so if you've not heard from them (PRA) then fingers crossed this debt may have self destructed.
We'll see
Di
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Thanks Di, that's useful to know. I recall the first letters were years ago, so again, possibly SB anyway by now!Originally posted by Diana Mayhew View PostComment
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