Arrow Global - MBNA

[ScabHunter]

Re: Arrow Global - MBNA

'We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation from the creditor and will revert in due course.'

They go on to confirm that all collection activity will be suspended pending provision of the documents. (this sentence being almost identical to a letter from Drydens in Oct 2012)!

Word for word the same old rubbish they come out with every time.

They know the law. If they didn't, they wouldn't be suspending (attempted) collection activity.

SH

[marypoppins]

Re: Arrow Global - MBNA

Drydens have now responded.

"Please be advised we have contacted our client regarding this matter and we are still awaiting their response. We will inform you of the outcome as soon as this is received"

[marypoppins]

Re: Arrow Global - MBNA

3rd December - Arrow still waiting for documentation from the OC, account remains on hold etc.

22nd Jan - referring to previous correspondence. At this time we are unable to obtain a copy of your CCA from the originating creditor.

The account will not be subject to collection activity until such time as the document becomes available and we provide you with a copy of the same.