Debt Diary 2020

[adam92]

Not sure NCO are following the law here. So you stopped paying in 2016 but went onto an arrangement which you continued to July 2020.

Then in May 21 they've added a default? No. That's nonsense. That's wholly a breach of the principles of reciprocation; they've had ample time to default you. I'm sure the actual s.87/88 notices will be invalid too which may help you later too.

Your biggest error was going on an arrangement without first defaulting. But is the entry what's showing on your credit file the only ever entry for this product or did the creditor ever report it / what about throughout the AP?

It can be argued but it could be futile - maybe hope they issue a claim then use the bad DN against them, I dunno. It's not worth spending weeks arguing over but it's still naughty how they've behaved.

Hi Niddy apologies I didnt stop in 2016, I was on a payment plan then,

So I didn't stop paying until July 2020 to the DCA who bought the debt.

From Mar 2016 - I had a payment plan with Vanquis for a tenner a month, they sold it in 2019 to Arrow/NCO, and I continued sending the money to Vanquis, and only stopped last summer when i sent the CCA off if that makes sense?

So Vanquis removed the file in 2019 from my file - it was always reported as payments made but under an arrangement.
Arrow now report it on my file, so it shows no history until May 2021 and it shows as defaulted.

Dec 2015 - Over limit paid £1.00-
Jan 2016 - Missed payment of £130
Feb 2016 - Over limit continued.
Mar 2016 - ATP Set up
Mar 2019 - Removed from CRA files
July 2019 - Account Sold to Arrows (managed by NCO Europe) not on any files.
July 2020 - CCA Request Sent to NCO Europe stopped making payments from this point onwards.
Aug 2020 - Confirmation of request sent to me
Feb 2021 - Notice of Default/Termination? (Di notes this isn't a compliant notice)
Apr 2021 - Monthly Account Statement showing arrears
May 2021 - Letter confirming termination of agreement
May 2021 - Default applied

[Never-In-Doubt]

Not sure NCO are following the law here. So you stopped paying in 2016 but went onto an arrangement which you continued to July 2020.

Then in May 21 they've added a default? No. That's nonsense. That's wholly a breach of the principles of reciprocation; they've had ample time to default you. I'm sure the actual s.87/88 notices will be invalid too which may help you later too.

Your biggest error was going on an arrangement without first defaulting. But is the entry what's showing on your credit file the only ever entry for this product or did the creditor ever report it / what about throughout the AP?

It can be argued but it could be futile - maybe hope they issue a claim then use the bad DN against them, I dunno. It's not worth spending weeks arguing over but it's still naughty how they've behaved.

[adam92]

Did they write to you saying they could not comply with your CCA request because they could not match you up with an account (or something similar). Am I also correct in thinking this is a career development loan that was underwritten by the Government? I ask because it might make a difference as to how you handle it.

Hi Warwick, just wanted to question your response to my update later on. (It is a CDL) and the addresses have been updated now do I just leave this?

[adam92]

Make Notes in your paper files!
Read and Learn to sit on your hands!
You wrote!
"..AG have slapped a default on my file and begun reporting. The address is incorrect mind, even more frustrating considering they contact me at the right address. .."

THAT difference IS important! They didn't pluck these addresses out of the ether did they! It means something wrong in their records!
DON'T correct them because this could become very important at some later Date!

Thanks Roger. I'll keep a note of that and not correct anyone. Just frustrated that its there for another 6 years but well its done now.

In the meantime for those reading

I've had another Statement from AG (whom despite 'terminating' the agreement keep sending a credit card style statement out..

And Lowell have sent 6 letters this month for the Capital 1 Debt.

[Roger]

Make Notes in your paper files!
Read and Learn to sit on your hands!
You wrote!
"..AG have slapped a default on my file and begun reporting. The address is incorrect mind, even more frustrating considering they contact me at the right address. .."

THAT difference IS important! They didn't pluck these addresses out of the ether did they! It means something wrong in their records!
DON'T correct them because this could become very important at some later Date!

[adam92]

Never-In-Doubt Can you help?

Already managed to speak to him about it happening a few months ago. Nothing I can do. Thanks tho

[Warwick65]

Never-In-Doubt Can you help?

[Warwick65]

Sadly defaults are something we all have to live with when we stop paying. AP markers also damage your credit file . It will drop off 6 years from the date it was applied.

I am 100% sure about defaults but maybe ask Niddy

[adam92]

Do you mean AG have taken the vet reporting the default or placed a second default on your file. Look at the default date - they can take over reporting but shouldn’t report a new one.

It was never defaulted by the original creditor so there is no previous date. This is the first time. Apologies for confusing things.

[Warwick65]

Do you mean AG have taken the vet reporting the default or placed a second default on your file. Look at the default date - they can take over reporting but shouldn’t report a new one.

[adam92]

Type: CC
Date Commenced: 2014
Default: Never & since sold on.
Balance: £1300
Last Paid: July 20
Status: Awaiting CCA
Owner: Sold to Arrow/NCO (Vanquis)

(Each month a statement is received from Arrow Global since 2019)

Dec 2015 - Over limit paid £1.00-
Jan 2016 - Missed payment of £130
Feb 2016 - Over limit continued.
Mar 2016 - ATP Set up
Mar 2019 - Removed from CRA files
July 2019 - Account Sold to Arrows (managed by NCO Europe) not on any files.
July 2020 - CCA Request Sent to NCO Europe stopped making payments from this point onwards.
Aug 2020 - Confirmation of request sent to me
Feb 2021 - Notice of Default/Termination? (Di notes this isn't a compliant notice)
Apr 2021 - Monthly Account Statement showing arrears
May 2021 - Letter confirming termination of agreement
May 2021 - Default applied

AG have slapped a default on my file and begun reporting. The address is incorrect mind, even more frustrating considering they contact me at the right address.

[adam92]

Did they write to you saying they could not comply with your CCA request because they could not match you up with an account (or something similar). Am I also correct in thinking this is a career development loan that was underwritten by the Government? I ask because it might make a difference as to how you handle it.

That's the one

They stated the address/signature didn't match their records (I did actually have to update my signature in branch, the lady said it was such a tiny difference it shouldn't of even mattered)

The letter from Sep/Oct 2020 states "once the records have been updated please resubmit your request with a valid letter of authority" and returned the postal order.

So I've not done anything with this yet (bar updated my address/sig records)

[Warwick65]

Did they write to you saying they could not comply with your CCA request because they could not match you up with an account (or something similar). Am I also correct in thinking this is a career development loan that was underwritten by the Government? I ask because it might make a difference as to how you handle it.

[The Tech Clerk]

CCA request not cancelled ( a few companies do not want the £1) keep that letter safe on return of the £1 (did you keep copy of CCA request if so attach that letter to it)., if they have not sent the CCA then no court action can be taken until/if they do.

Barclays like other Banks ask you to into Branch for identity purposes.

[adam92]

Hello,

Type: CDL Loan
Date Commenced: 2012
Default: 2013?
Balance: 8000
Last Paid: May 2020
Status: Awaiting CCA
Owner: Barclays (original)

Aug - Request Sent
Oct - Letter Received Stating They Didn't Recognise My Details (despite me adding former addresses and new address onto the letter, and having also received a SAR for the account in August) Asked me to go to a branch
Nov - I sent a reply letter stating they'd already sent my SAR and have my new address. Checked address with Barclays on phone. Correct.

.[/COLOR]

So to update this as i believe my prior CCA was cancelled as they sent back the £1 and had the address issues in October 2020.

I was still noticing this address wasn't updated on my credit reports so I rang Barclays. They told me they could see the updated address but for whatever reason it wasn't on all my accounts, and I'd have to go into branch (I have a old current account with them too, which has about £1 in).

So I've been in May 2021 and now my address is fully updated. I'm assuming this will now be updated with all their departments as a result.

So I've not been receiving any communications around the CDL loan as these I'm guessing were still going to my old address. Should I send a new CCA now that I've updated the records, or wait for the first letter to come to this address?

I'm thinking of not poking the bear really, but without knowing of any correspondence for years now around the account I'm a bit out of the loop with it and stopped paying last summer.