DaveyBoys UE enquiry

[Deepie]

Re: DaveyBoys UE enquiry

Letter today from Wescot. We have been instructed to collect the outstanding balance. To avoid Wescot taking further action either 1. pay up or 2. phone us.
Shall send Wescot account sold in dispute me thinks. Cheers all

Yes ...That's what I would send.......

[DaveyBoy]

Re: DaveyBoys UE enquiry

Egg

Credit Card
Commenced March 2006
Balance outstanding £3,000
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default Jan 2007
Owner Now Barclaycard

Feb 2012 - CCA Request Sent
12+2 days passes then
Feb 2012 - Letter from Barclaycard 'we acknowledge receipt of your request, we are dealing with and will respond as soon as possible'
Mar 2012 - Stopped paying DMP
Apr 2012 - CCA Recieved
Emailed Niddy
Apr 2012 - Niddy says 'All this is is a recon, holds no substance and is all the way'
Sept 2012 - Letter recieved today from Barclaycard
Formal Demand for Payment
As you have not responded to the Default Notice you were sent by Mercers Debt Collections Ltd, payment of the outstanding amount shown is now due in full. Please note we will no longer send monthly statements to you (Never had a statement of Barclaycard yet).
Credit Reference Agencies
This formal demand is a legal doc. We are notifying you of our intention to file a default at the credit reference agencies (That happened 5 years ago!). We always let credit agencies know when a customer has failed to meet the terms of the Formal Demand for payment and the payment has not been made. This may affect your ability to get credit from other lenders.
If you do not make a payment or reach agreement with us by 9th Sept we may pass your account to a specialist collection company in your area and a local representative may call at your address to arrange repayment of this debt. We may transfer money that you have in barclays current savings or other accounts to reduce or pay off the amount owed. Your t&c clearly state we can do this if we need to.
To stop further action you must call asap.........IGNORED
Sept 2012 - Letter recieved from Barclaycard stating account been passed to Credit Solutions Ltd to manage collection........IGNORED
Oct 2012 - Letter recieved from power2contact. We have been instructed by our client to VISIT YOUR ADDRESS TO COLLECT THE ABOVE DEBT........Replied with threat of doorstep visit template
Oct 2012 - Letter recieved from Credit Solutions Limited in response to my doorstep visit. Says 'Internal investigation has taken place into this matter' goes on to say 'As per request contact number has been removed and all future correspondence will be via writing'. Also states 'Doorstep visits are simply another option available to assist customers in paying debts' and 'OFT guidelines state doorstep visits must give adequate notice of time and date of visit' and 'The Armstrong v Sheppard (1959) case you quoted is dependant on individual circumstance and only such order to refuse access can come from a Court and not from the individual'........FILED
Oct 2012 - Letter recieved from Credit Solutions - Opportunity to save £££'s......IGNORED
Oct 2012 - Another letter recieved from Credit Solutions NOTICE OF LEGAL PROCEEDINGS. The above debt remains outstanding. Failure to pay this debt or contact us within 7 days may result in legal proceedings being issued against you..............REPLIED WITH THREAT-O-GRAM BEFORE ACTION
Nov 2012 - Letter from Power2Contact - FORMAL NOTICE OF INTENDED VISIT................REPLIED WITH Harassment Follow-Up & Threat of Injunctive Relief (Modified 1st Paragraph as I've not had a visit thus far)
Nov 2012 - Letter recieved today from Credit Solutions in reply to my harassment follow up letter. They can confirm that they stand by their previous response and are unable to guarantee that a doorstep visit will not take place...........Will see what follows
April 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Barclaycard to collect my overdue debt........Replied with account sold in dispute letter
April 2013 - Moorcroft reply to my account sold in dispute with a letter thanking me for my CCA request and asking for £1 so it can be processed.......Replied informing them I hadn't requested a CCA as per ScabHunters post #162
April 2013 - Letter from Moorcroft stating they are communicating with Barclaycard regarding my query and during these communications follow up action will be suspended........Filed
May 2013 - Letter from Moorcroft 'Further to your recent communication we have been in touch with Barclaycard who have advised the CCA request was completed and sent to me on xxApril2013.......Replied with modified Missing Prescribed Terms
June 2013 - Letter from Moorcroft 'Our client believes the documents sent do meet the requirements under section 78 of the Consumer Credit Act blah blah blah'................ignored.
June 2013 - Letter from Moorcroft 'To prevent further debt recovery please send payment in full or contact us immediately. Contact us now, in certain circumstances we may also be able to offer a substantial discount from the outstanding balance'.......ignored
July 2013 - Letter from Moorcroft offering a payment schedule over 2 years to clear balance........ignored
July 2013 - Letter from Midas Credit Services. We are part of Moorcroft Group and are aware you have failed to reach a repayment programme with Moorcroft Debt Recovery. We are now reviewing the account prior to the possible recommending of further debt recovery action to our clients.......ignored

Letter today from Moorcroft Home Collections Division. Your account has been passed to Home Collections Division for action. This may involve our local representative calling at your home address in the near future to try to assist you and seek to establish how you propose to settle the balance outstanding. If you'd rather agree a repayment arrangement direct with the office or you believe there is an outstanding query on the account you must phone us. However in a further attempt to come to an arrangement and to prevent further debt recovery action our client has told us that we are able to offer you a substantial discount on your outstanding balance, This means pay within the next 14 days and we will not pursue the remaining balance. If no satisfactory agreement is made with us or our local representative we will have no alternative but to recommend our client consider further recovery action

Shall send a threat of doorstep visit in response to this unless anyone thinks otherwise
Cheers all

[Deepie]

Re: DaveyBoys UE enquiry

Letter today from Moorcroft Home Collections Division. Your account has been passed to Home Collections Division for action. This may involve our local representative calling at your home address in the near future to try to assist you and seek to establish how you propose to settle the balance outstanding. If you'd rather agree a repayment arrangement direct with the office or you believe there is an outstanding query on the account you must phone us. However in a further attempt to come to an arrangement and to prevent further debt recovery action our client has told us that we are able to offer you a substantial discount on your outstanding balance, This means pay within the next 14 days and we will not pursue the remaining balance. If no satisfactory agreement is made with us or our local representative we will have no alternative but to recommend our client consider further recovery action

Shall send a threat of doorstep visit in response to this unless anyone thinks otherwise
Cheers all

I think that's a begging letter.......

Yes I would send threat of doorstep visit if it were me,,,,,

[DaveyBoy]

Re: DaveyBoys UE enquiry

I think that's a begging letter.......

Yes I would send threat of doorstep visit if it were me,,,,,

Yes ...That's what I would send.......

Cheers Deepie. Will do just that then.

[DaveyBoy]

Re: DaveyBoys UE enquiry

Egg

Credit Card
Commenced March 2006
Balance outstanding £3,000
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default Jan 2007
Owner Now Barclaycard

Feb 2012 - CCA Request Sent
12+2 days passes then
Feb 2012 - Letter from Barclaycard 'we acknowledge receipt of your request, we are dealing with and will respond as soon as possible'
Mar 2012 - Stopped paying DMP
Apr 2012 - CCA Recieved
Emailed Niddy
Apr 2012 - Niddy says 'All this is is a recon, holds no substance and is all the way'
Sept 2012 - Letter recieved today from Barclaycard
Formal Demand for Payment
As you have not responded to the Default Notice you were sent by Mercers Debt Collections Ltd, payment of the outstanding amount shown is now due in full. Please note we will no longer send monthly statements to you (Never had a statement of Barclaycard yet).
Credit Reference Agencies
This formal demand is a legal doc. We are notifying you of our intention to file a default at the credit reference agencies (That happened 5 years ago!). We always let credit agencies know when a customer has failed to meet the terms of the Formal Demand for payment and the payment has not been made. This may affect your ability to get credit from other lenders.
If you do not make a payment or reach agreement with us by 9th Sept we may pass your account to a specialist collection company in your area and a local representative may call at your address to arrange repayment of this debt. We may transfer money that you have in barclays current savings or other accounts to reduce or pay off the amount owed. Your t&c clearly state we can do this if we need to.
To stop further action you must call asap.........IGNORED
Sept 2012 - Letter recieved from Barclaycard stating account been passed to Credit Solutions Ltd to manage collection........IGNORED
Oct 2012 - Letter recieved from power2contact. We have been instructed by our client to VISIT YOUR ADDRESS TO COLLECT THE ABOVE DEBT........Replied with threat of doorstep visit template
Oct 2012 - Letter recieved from Credit Solutions Limited in response to my doorstep visit. Says 'Internal investigation has taken place into this matter' goes on to say 'As per request contact number has been removed and all future correspondence will be via writing'. Also states 'Doorstep visits are simply another option available to assist customers in paying debts' and 'OFT guidelines state doorstep visits must give adequate notice of time and date of visit' and 'The Armstrong v Sheppard (1959) case you quoted is dependant on individual circumstance and only such order to refuse access can come from a Court and not from the individual'........FILED
Oct 2012 - Letter recieved from Credit Solutions - Opportunity to save £££'s......IGNORED
Oct 2012 - Another letter recieved from Credit Solutions NOTICE OF LEGAL PROCEEDINGS. The above debt remains outstanding. Failure to pay this debt or contact us within 7 days may result in legal proceedings being issued against you..............REPLIED WITH THREAT-O-GRAM BEFORE ACTION
Nov 2012 - Letter from Power2Contact - FORMAL NOTICE OF INTENDED VISIT................REPLIED WITH Harassment Follow-Up & Threat of Injunctive Relief (Modified 1st Paragraph as I've not had a visit thus far)
Nov 2012 - Letter recieved today from Credit Solutions in reply to my harassment follow up letter. They can confirm that they stand by their previous response and are unable to guarantee that a doorstep visit will not take place...........Will see what follows
April 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Barclaycard to collect my overdue debt........Replied with account sold in dispute letter
April 2013 - Moorcroft reply to my account sold in dispute with a letter thanking me for my CCA request and asking for £1 so it can be processed.......Replied informing them I hadn't requested a CCA as per ScabHunters post #162
April 2013 - Letter from Moorcroft stating they are communicating with Barclaycard regarding my query and during these communications follow up action will be suspended........Filed
May 2013 - Letter from Moorcroft 'Further to your recent communication we have been in touch with Barclaycard who have advised the CCA request was completed and sent to me on xxApril2013.......Replied with modified Missing Prescribed Terms
June 2013 - Letter from Moorcroft 'Our client believes the documents sent do meet the requirements under section 78 of the Consumer Credit Act blah blah blah'................ignored.
June 2013 - Letter from Moorcroft 'To prevent further debt recovery please send payment in full or contact us immediately. Contact us now, in certain circumstances we may also be able to offer a substantial discount from the outstanding balance'.......ignored
July 2013 - Letter from Moorcroft offering a payment schedule over 2 years to clear balance........ignored
July 2013 - Letter from Midas Credit Services. We are part of Moorcroft Group and are aware you have failed to reach a repayment programme with Moorcroft Debt Recovery. We are now reviewing the account prior to the possible recommending of further debt recovery action to our clients.......ignored
July 2013 - Letter from Moorcroft Home Collections Division. Your account has been passed to Home Collections Division for action. This may involve our local representative calling at your home address in the near future to try to assist you and seek to establish how you propose to settle the balance outstanding. However in a further attempt to come to an arrangement and to prevent further debt recovery action our client has told us that we are able to offer you a substantial discount on your outstanding balance. If no satisfactory agreement is made we will have no alternative but to recommend our client consider further recovery action...........replied with threat of doorstep visit

Letter from Moorcroft. Thanks for your communication, accounted updated to reflect this request and no telephone or home visits will occur whilst communication is maintained. If communication ceases it may be necessary to revert to an alternative option of contact. To assist you at this stage the account is now on hold for 30 days to allow you an opportunity to confirm how you wish to proceed with this account

Anything needed in response to this or just leave it the 30 days and see what happens?

Cheers all

[MrsD]

Re: DaveyBoys UE enquiry

I would just wait for the moment

[DaveyBoy]

Re: DaveyBoys UE enquiry

I would just wait for the moment

Cheers MrsD

[DaveyBoy]

Re: DaveyBoys UE enquiry

Cahoot

Flexible Loan
Commenced Feb 2003
Balance outstanding £5,200
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default May 2007
Owner Now Santander

Feb 2012 - CCA Request Sent
Feb 2012 - CCA Recieved
Emailed Niddy
March 2012 - Niddy says nearly always
March 2012 - Stopped paying DMP
March 2012- Missing prescribed terms letter sent
May 2012 - Letter recieved from Santander head of collections stating concerns about payments not been recieved for some time. If I dont contact them within 7 days they will asume account is no longer being managed by a third party and furher action taken to recover outstanding amount........IGNORED
Oct 2012 - 6 monthly statement recieved from Santander. No charges or interest added to account and no payments made
March 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Santander to collect my overdue debt. To prevent our recommending to our client that further debt recovery action be undertaken it is essential that you settle this debt without delay. Both our client and we do not wish to take this action but if agreement cannot be reached we may have no alternative. They give me 7 days to make payment or give me the option to contact them immediately with my payment offer........Replied with account sold in dispute letter
March 2013 - Letter from Moorcroft stating they are communicating with Santander regarding my query and during these communications follow up action will be suspended
March 2013 - 6 monthly statement recieved from Santander. No charges or interest added to account and no payments made
June 2013 - Letter from Moorcroft in reply to my Account Sold in Dispute. Same CCA that I got from Santander in Feb last year.......Replied to Moorcroft with a duplicate of Missing Prescribed Terms I sent to Santander in March 2012
July 2013 - Letter from Moorcroft stating the control of the account has been returned to our clients
July 2013 - Letter from Santander - Account passed to Wescot for collection..........Ignored
July 2013 - Letter today from Wescot. We have been instructed to collect the outstanding balance. To avoid Wescot taking further action either 1. pay up or 2. phone us........Replied with account sold in dispute letter

Letter from Wescot - We have now confirmed you are still resident at this address but we have not received a reply to our previous correspondence. Unless you contact us to agree repayment within 10 days further recovery action will be taken. Do not ignore this letter as this could result in further action being taken.

Not had a reply to my account sold in dispute letter which they signed for so shall I send them a copy of this?

[The Tech Clerk]

Re: DaveyBoys UE enquiry

Letter from Wescot - We have now confirmed you are still resident at this address but we have not received a reply to our previous correspondence. Unless you contact us to agree repayment within 10 days further recovery action will be taken. Do not ignore this letter as this could result in further action being taken.

Not had a reply to my account sold in dispute letter which they signed for so shall I send them a copy of this?

see what they send next? save your money sending again!

[MrsD]

Re: DaveyBoys UE enquiry

Letter from Wescot - We have now confirmed you are still resident at this address but we have not received a reply to our previous correspondence. Unless you contact us to agree repayment within 10 days further recovery action will be taken. Do not ignore this letter as this could result in further action being taken.

Not had a reply to my account sold in dispute letter which they signed for so shall I send them a copy of this?

personally I'd send a one liner referring to the sid and telling them when they signed for it.

[DaveyBoy]

Re: DaveyBoys UE enquiry

Egg

Credit Card
Commenced March 2006
Balance outstanding £3,000
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default Jan 2007
Owner Now Barclaycard

Feb 2012 - CCA Request Sent
12+2 days passes then
Feb 2012 - Letter from Barclaycard 'we acknowledge receipt of your request, we are dealing with and will respond as soon as possible'
Mar 2012 - Stopped paying DMP
Apr 2012 - CCA Recieved
Emailed Niddy
Apr 2012 - Niddy says 'All this is is a recon, holds no substance and is all the way'
Sept 2012 - Letter recieved today from Barclaycard
Formal Demand for Payment
As you have not responded to the Default Notice you were sent by Mercers Debt Collections Ltd, payment of the outstanding amount shown is now due in full. Please note we will no longer send monthly statements to you (Never had a statement of Barclaycard yet).
Credit Reference Agencies
This formal demand is a legal doc. We are notifying you of our intention to file a default at the credit reference agencies (That happened 5 years ago!). We always let credit agencies know when a customer has failed to meet the terms of the Formal Demand for payment and the payment has not been made. This may affect your ability to get credit from other lenders.
If you do not make a payment or reach agreement with us by 9th Sept we may pass your account to a specialist collection company in your area and a local representative may call at your address to arrange repayment of this debt. We may transfer money that you have in barclays current savings or other accounts to reduce or pay off the amount owed. Your t&c clearly state we can do this if we need to.
To stop further action you must call asap.........IGNORED
Sept 2012 - Letter recieved from Barclaycard stating account been passed to Credit Solutions Ltd to manage collection........IGNORED
Oct 2012 - Letter recieved from power2contact. We have been instructed by our client to VISIT YOUR ADDRESS TO COLLECT THE ABOVE DEBT........Replied with threat of doorstep visit template
Oct 2012 - Letter recieved from Credit Solutions Limited in response to my doorstep visit. Says 'Internal investigation has taken place into this matter' goes on to say 'As per request contact number has been removed and all future correspondence will be via writing'. Also states 'Doorstep visits are simply another option available to assist customers in paying debts' and 'OFT guidelines state doorstep visits must give adequate notice of time and date of visit' and 'The Armstrong v Sheppard (1959) case you quoted is dependant on individual circumstance and only such order to refuse access can come from a Court and not from the individual'........FILED
Oct 2012 - Letter recieved from Credit Solutions - Opportunity to save £££'s......IGNORED
Oct 2012 - Another letter recieved from Credit Solutions NOTICE OF LEGAL PROCEEDINGS. The above debt remains outstanding. Failure to pay this debt or contact us within 7 days may result in legal proceedings being issued against you..............REPLIED WITH THREAT-O-GRAM BEFORE ACTION
Nov 2012 - Letter from Power2Contact - FORMAL NOTICE OF INTENDED VISIT................REPLIED WITH Harassment Follow-Up & Threat of Injunctive Relief (Modified 1st Paragraph as I've not had a visit thus far)
Nov 2012 - Letter recieved today from Credit Solutions in reply to my harassment follow up letter. They can confirm that they stand by their previous response and are unable to guarantee that a doorstep visit will not take place...........Will see what follows
April 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Barclaycard to collect my overdue debt........Replied with account sold in dispute letter
April 2013 - Moorcroft reply to my account sold in dispute with a letter thanking me for my CCA request and asking for £1 so it can be processed.......Replied informing them I hadn't requested a CCA as per ScabHunters post #162
April 2013 - Letter from Moorcroft stating they are communicating with Barclaycard regarding my query and during these communications follow up action will be suspended........Filed
May 2013 - Letter from Moorcroft 'Further to your recent communication we have been in touch with Barclaycard who have advised the CCA request was completed and sent to me on xxApril2013.......Replied with modified Missing Prescribed Terms
June 2013 - Letter from Moorcroft 'Our client believes the documents sent do meet the requirements under section 78 of the Consumer Credit Act blah blah blah'................ignored.
June 2013 - Letter from Moorcroft 'To prevent further debt recovery please send payment in full or contact us immediately. Contact us now, in certain circumstances we may also be able to offer a substantial discount from the outstanding balance'.......ignored
July 2013 - Letter from Moorcroft offering a payment schedule over 2 years to clear balance........ignored
July 2013 - Letter from Midas Credit Services. We are part of Moorcroft Group and are aware you have failed to reach a repayment programme with Moorcroft Debt Recovery. We are now reviewing the account prior to the possible recommending of further debt recovery action to our clients.......ignored
July 2013 - Letter from Moorcroft Home Collections Division. Your account has been passed to Home Collections Division for action. This may involve our local representative calling at your home address in the near future to try to assist you and seek to establish how you propose to settle the balance outstanding. However in a further attempt to come to an arrangement and to prevent further debt recovery action our client has told us that we are able to offer you a substantial discount on your outstanding balance. If no satisfactory agreement is made we will have no alternative but to recommend our client consider further recovery action...........replied with threat of doorstep visit
Sept 2013 - Letter from Moorcroft. Thanks for your communication, accounted updated to reflect this request and no telephone or home visits will occur whilst communication is maintained. If communication ceases it may be necessary to revert to an alternative option of contact. To assist you at this stage the account is now on hold for 30 days to allow you an opportunity to confirm how you wish to proceed with this account
Sept 2013 - Letter from Barclaycard. Account passed to Robinson Way. Please contact them..........Will wait for Robinson Way to write
Sept 2013 - Letter from Robinson Way. Pay up or agree a repayment plan. If you fail to pay and neglect to deal with this your ability to obtain credit may be affected and our local doorstep collection agent may be asked to visit you to agree a payment plan.............

Think I'll send an account sold in dispute off to Robinson Way and include a threat of doorstep visit also

Cheers all

[Pixie]

Re: DaveyBoys UE enquiry

That's what I would do.

[DaveyBoy]

Re: DaveyBoys UE enquiry

Cahoot

Flexible Loan
Commenced Feb 2003
Balance outstanding £5,200
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default May 2007
Owner Now Santander

Feb 2012 - CCA Request Sent
Feb 2012 - CCA Recieved
Emailed Niddy
March 2012 - Niddy says nearly always
March 2012 - Stopped paying DMP
March 2012- Missing prescribed terms letter sent
May 2012 - Letter recieved from Santander head of collections stating concerns about payments not been recieved for some time. If I dont contact them within 7 days they will asume account is no longer being managed by a third party and furher action taken to recover outstanding amount........IGNORED
Oct 2012 - 6 monthly statement recieved from Santander. No charges or interest added to account and no payments made
March 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Santander to collect my overdue debt. To prevent our recommending to our client that further debt recovery action be undertaken it is essential that you settle this debt without delay. Both our client and we do not wish to take this action but if agreement cannot be reached we may have no alternative. They give me 7 days to make payment or give me the option to contact them immediately with my payment offer........Replied with account sold in dispute letter
March 2013 - Letter from Moorcroft stating they are communicating with Santander regarding my query and during these communications follow up action will be suspended
March 2013 - 6 monthly statement recieved from Santander. No charges or interest added to account and no payments made
June 2013 - Letter from Moorcroft in reply to my Account Sold in Dispute. Same CCA that I got from Santander in Feb last year.......Replied to Moorcroft with a duplicate of Missing Prescribed Terms I sent to Santander in March 2012
July 2013 - Letter from Moorcroft stating the control of the account has been returned to our clients
July 2013 - Letter from Santander - Account passed to Wescot for collection..........Ignored
July 2013 - Letter today from Wescot. We have been instructed to collect the outstanding balance. To avoid Wescot taking further action either 1. pay up or 2. phone us........Replied with account sold in dispute letter
Aug 2013 - Letter from Wescott - Final Notice - Pay up to prevent further action......reminded them still awaiting response to Account sold in dispute letter
Aug 2013 - Letter from Wescott -Opportunity to take control of your balance.......ignored
Aug 2013 - Letter from Wescott -We are in communications with Santander.....filed
Sept 2013 - Letter from Wescott - Not yet in a position to issue a final response.......filed

Letter from Wescott. We've been in touch with Santander and they have confirmed they have fully complied with the previous CCA requests you have raised and all of the relevant documentation has been sent to you. We are unable to uphold your complaint as Santander has fully complied with your CCA request and there is no evidence to support your claim that Wescott has harassed you in this matter. Santander has confirmed they will send you another copy of the documentation. Account now on hold for 30 days for you to recieve aforementioned documentation from Santander and to contact us with your proposals for repayment. If you have a valid dispute please provide full details and we will investigate this matter with our client. If we do not hear from you, account will revert to normal collection activity. We believe complaint has been resolved and if we hear no more regarding this matter we will consider complaint closed.

Think I'll leave it a while then send Creditor Refusal to Accept UE Status unless anyone has any better ideas? Cheers all

[Deepie]

Re: DaveyBoys UE enquiry

Letter from Wescott. We've been in touch with Santander and they have confirmed they have fully complied with the previous CCA requests you have raised and all of the relevant documentation has been sent to you. We are unable to uphold your complaint as Santander has fully complied with your CCA request and there is no evidence to support your claim that Wescott has harassed you in this matter. Santander has confirmed they will send you another copy of the documentation. Account now on hold for 30 days for you to recieve aforementioned documentation from Santander and to contact us with your proposals for repayment. If you have a valid dispute please provide full details and we will investigate this matter with our client. If we do not hear from you, account will revert to normal collection activity. We believe complaint has been resolved and if we hear no more regarding this matter we will consider complaint closed.

Think I'll leave it a while then send Creditor Refusal to Accept UE Status unless anyone has any better ideas? Cheers all

That's what I would do.....leave it 29 days......

[DaveyBoy]

Re: DaveyBoys UE enquiry

Egg

Credit Card
Commenced March 2006
Balance outstanding £3,000
Last Full Payment Oct 2006 i think
Been on DMP since Jan 2007
Default Jan 2007
Owner Now Barclaycard

Feb 2012 - CCA Request Sent
12+2 days passes then
Feb 2012 - Letter from Barclaycard 'we acknowledge receipt of your request, we are dealing with and will respond as soon as possible'
Mar 2012 - Stopped paying DMP
Apr 2012 - CCA Recieved
Emailed Niddy
Apr 2012 - Niddy says 'All this is is a recon, holds no substance and is all the way'
Sept 2012 - Letter recieved today from Barclaycard
Formal Demand for Payment
As you have not responded to the Default Notice you were sent by Mercers Debt Collections Ltd, payment of the outstanding amount shown is now due in full. Please note we will no longer send monthly statements to you (Never had a statement of Barclaycard yet).
Credit Reference Agencies
This formal demand is a legal doc. We are notifying you of our intention to file a default at the credit reference agencies (That happened 5 years ago!). We always let credit agencies know when a customer has failed to meet the terms of the Formal Demand for payment and the payment has not been made. This may affect your ability to get credit from other lenders.
If you do not make a payment or reach agreement with us by 9th Sept we may pass your account to a specialist collection company in your area and a local representative may call at your address to arrange repayment of this debt. We may transfer money that you have in barclays current savings or other accounts to reduce or pay off the amount owed. Your t&c clearly state we can do this if we need to.
To stop further action you must call asap.........IGNORED
Sept 2012 - Letter recieved from Barclaycard stating account been passed to Credit Solutions Ltd to manage collection........IGNORED
Oct 2012 - Letter recieved from power2contact. We have been instructed by our client to VISIT YOUR ADDRESS TO COLLECT THE ABOVE DEBT........Replied with threat of doorstep visit template
Oct 2012 - Letter recieved from Credit Solutions Limited in response to my doorstep visit. Says 'Internal investigation has taken place into this matter' goes on to say 'As per request contact number has been removed and all future correspondence will be via writing'. Also states 'Doorstep visits are simply another option available to assist customers in paying debts' and 'OFT guidelines state doorstep visits must give adequate notice of time and date of visit' and 'The Armstrong v Sheppard (1959) case you quoted is dependant on individual circumstance and only such order to refuse access can come from a Court and not from the individual'........FILED
Oct 2012 - Letter recieved from Credit Solutions - Opportunity to save £££'s......IGNORED
Oct 2012 - Another letter recieved from Credit Solutions NOTICE OF LEGAL PROCEEDINGS. The above debt remains outstanding. Failure to pay this debt or contact us within 7 days may result in legal proceedings being issued against you..............REPLIED WITH THREAT-O-GRAM BEFORE ACTION
Nov 2012 - Letter from Power2Contact - FORMAL NOTICE OF INTENDED VISIT................REPLIED WITH Harassment Follow-Up & Threat of Injunctive Relief (Modified 1st Paragraph as I've not had a visit thus far)
Nov 2012 - Letter recieved today from Credit Solutions in reply to my harassment follow up letter. They can confirm that they stand by their previous response and are unable to guarantee that a doorstep visit will not take place...........Will see what follows
April 2013 -Letter from Moorcroft Debt Recovery Limited. They have been instructed by Barclaycard to collect my overdue debt........Replied with account sold in dispute letter
April 2013 - Moorcroft reply to my account sold in dispute with a letter thanking me for my CCA request and asking for £1 so it can be processed.......Replied informing them I hadn't requested a CCA as per ScabHunters post #162
April 2013 - Letter from Moorcroft stating they are communicating with Barclaycard regarding my query and during these communications follow up action will be suspended........Filed
May 2013 - Letter from Moorcroft 'Further to your recent communication we have been in touch with Barclaycard who have advised the CCA request was completed and sent to me on xxApril2013.......Replied with modified Missing Prescribed Terms
June 2013 - Letter from Moorcroft 'Our client believes the documents sent do meet the requirements under section 78 of the Consumer Credit Act blah blah blah'................ignored.
June 2013 - Letter from Moorcroft 'To prevent further debt recovery please send payment in full or contact us immediately. Contact us now, in certain circumstances we may also be able to offer a substantial discount from the outstanding balance'.......ignored
July 2013 - Letter from Moorcroft offering a payment schedule over 2 years to clear balance........ignored
July 2013 - Letter from Midas Credit Services. We are part of Moorcroft Group and are aware you have failed to reach a repayment programme with Moorcroft Debt Recovery. We are now reviewing the account prior to the possible recommending of further debt recovery action to our clients.......ignored
July 2013 - Letter from Moorcroft Home Collections Division. Your account has been passed to Home Collections Division for action. This may involve our local representative calling at your home address in the near future to try to assist you and seek to establish how you propose to settle the balance outstanding. However in a further attempt to come to an arrangement and to prevent further debt recovery action our client has told us that we are able to offer you a substantial discount on your outstanding balance. If no satisfactory agreement is made we will have no alternative but to recommend our client consider further recovery action...........replied with threat of doorstep visit
Sept 2013 - Letter from Moorcroft. Thanks for your communication, accounted updated to reflect this request and no telephone or home visits will occur whilst communication is maintained. If communication ceases it may be necessary to revert to an alternative option of contact. To assist you at this stage the account is now on hold for 30 days to allow you an opportunity to confirm how you wish to proceed with this account
Sept 2013 - Letter from Barclaycard. Account passed to Robinson Way. Please contact them..........Will wait for Robinson Way to write
Sept 2013 - Letter from Robinson Way. Pay up or agree a repayment plan. If you fail to pay and neglect to deal with this your ability to obtain credit may be affected and our local doorstep collection agent may be asked to visit you to agree a payment plan.............Replied with account sold in dispute
Oct 2013 - Letter from Robinson Way - We have noted your dispute / query. Account on hold whilst we make necessary enquiries.....filed

Letter today from Robinson Way. Further to your recent query, Barclaycard advises the relevant documentation was sent to you June 2013. Please send a payment proposal within 14 days.

Ignore and wait the next move or perhaps its time for the Creditor Refusal to Accept UE Status letter. Any suggestions?
Cheers all