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  • #76
    Re: capquest

    Originally posted by oldgrey View Post
    thanks never in doubt as always this forum is the bees knees for support and information
    Cheers

    Glad you feel that way
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #77
      Re: capquest

      a quick update i sent both the letter that the account was in dispute with capital one and the one where i only wanted contact via letter. I got replies to both on the same day from different offices. They denied that by phoning and texting this was harassment but they agreed that all future contact where possible would be via letter. I haven't had a call or text from them in over ten days now. The next letter stated they had put the account on hold while they got more information from capital one this was dated 26th may. I expect them to come back with the usual reply but at least its on hold for awhile if only for afew days.

      Could anyone recomend a good online credit checking website what do people use i've heard about credit experian but are there any others ? I only want to check my files and don't want endless updates so one with a trial would be ideal . Is experian the one people would sugest ?

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      • #78
        Re: capquest

        Originally posted by oldgrey View Post
        Could anyone recomend a good online credit checking website what do people use i've heard about credit experian but are there any others ? I only want to check my files and don't want endless updates so one with a trial would be ideal . Is experian the one people would sugest ?
        Read this post here: #2

        You can apply to Experian & Equifax for a statutory copy online - this costs £2 each. You do not need Call Credit as they are shyte

        * Click the links above to be taken to the £2 statutory report!
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment


        • #79
          Re: capquest

          Further update

          Fredrickson wrote informing me that they had referred the matter to capital one and they informed fredrickson that my dispute was dealt by them and a final response was sent.

          Fredickson then say if i still dispute this account i should get in contact with capital one directly giving me the address i should write to.

          Fredrickson have been instructed to continue to collect the outstanding balance and look forward to my proposals.

          I'm tempted to write as requested by fred to capital one and then inform fredrickson i have done so which i assume would stop any further collections until capital one gets back to me.

          I await your advice niddy ;-)

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          • #80
            Re: capquest

            Hi Niddy just wondering if you could answer the above sorry to be bothering you i know your a busy guy i just want to know my next course of action. I imagine its either ignore or to take it further with capital one to prolong the account on hold period with fredrickson.

            Comment


            • #81
              Re: capquest

              I'd ignore Fredrickson for now.

              They're unlikely to just admit it's UE & go away, just post again when they send anything else.
              Last edited by swanfan; 18 June 2011, 23:37.

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              • #82
                Re: capquest

                Originally posted by oldgrey View Post
                Hi Niddy just wondering if you could answer the above sorry to be bothering you i know your a busy guy i just want to know my next course of action. I imagine its either ignore or to take it further with capital one to prolong the account on hold period with fredrickson.
                Nah, ignore them - as Swanny says above

                Keep us updated though......
                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                Comment


                • #83
                  Re: capquest

                  Originally posted by Never-In-Doubt View Post
                  We also own the domain www.consumer-revenge.co.uk thus we thought we'd have it in our name, as technically we are a consumer revenge "outfit"
                  So when will be the culmination of the operation to get Lowells closed as the centre of a paedophile ring?

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                  • #84
                    Re: capquest

                    Revenge

                    Why is that such a nice word?

                    Garlok

                    Comment


                    • #85
                      Re: capquest

                      Originally posted by CleverClogs View Post
                      So when will be the culmination of the operation to get Lowells closed as the centre of a paedophile ring?
                      ahh we bought various domains to stop others getting them and as we use consumer revenge in the logo we bought the domain.

                      We're going to have it as a proper super-complaints portal and generate enough interest to look at taking them to which? So they can do the complaint and publicise it for us.

                      Can't say too much but the cra's being unfit for purpose and biased to their sponsors (banks) is one; another will be to seek clarity on the actual processing and handling of our data by companies, specifically intermediary/sister/3rd parties etc....

                      Anyway this site will be stonking once it's done.

                      It's gonna be the "mischief" website where we play dirty and start super-complaints against firms
                      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                      Comment


                      • #86
                        Re: capquest

                        Originally posted by garlok View Post
                        Revenge

                        Why is that such a nice word?
                        Because it is best enjoyed cold?

                        Comment


                        • #87
                          Re: capquest

                          Oh yes Oh yes positively chilled!

                          Garlok

                          Comment


                          • #88
                            Re: capquest

                            Capquest have now got bryan carter on the case they have sent a letter saying i have to phone within the next 14 days otherwise they will advise capquest to take further action and they inform me i should consider getting legal advice.
                            They also asked if i disputed the amount i should write and explain why i did and send supporting documentation. It looks like a standard legal threat do i need to send account sold while in dispute to bryan carter or see what happens next ?

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                            • #89
                              Re: capquest

                              Dear old Bryan - what a lovely life he must have. I bet he loves going to work in the morning to count his hate mail!

                              I think it is another typical threatogram and best ignored. As long as they're talking about advising them to do this and that I think you're safe. Once they say they're going to do it is the time to sit up and take notice.

                              Comment


                              • #90
                                Re: capquest

                                Originally posted by oldgrey View Post
                                Capquest have now got bryan carter on the case they have sent a letter saying i have to phone within the next 14 days otherwise they will advise capquest to take further action and they inform me i should consider getting legal advice.
                                They also asked if i disputed the amount i should write and explain why i did and send supporting documentation. It looks like a standard legal threat do i need to send account sold while in dispute to bryan carter or see what happens next ?
                                Send this to Bryan Carter: Threat by Creditor - To Commence Litigation
                                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                                Comment

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