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Old Evans Store Card PPI. Rejected - what next?

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  • Old Evans Store Card PPI. Rejected - what next?

    So, I recently tried to reclaim some PPI on an old Evans store card after Santander sent me a questionaire saying they would 're-investigate' an old rejected claim.

    The card is now closed with no balance.

    I sent a SAR which showed the application form with PPI ticked and all filled in by the assistant in the shop when I applied. The SAR did not show any PPI though as the list of transactions they sent didn't go back that far.

    I gave multiple reasons to why I believed I'd been mis-sold, as I thought this would be more effective. My reasons were:
    Basically the assistant pushed me into it.
    They said I was more likely to get the card.
    I was not made aware I could have got insurance elsewhere.

    A letter has now arrived rejecting my claim.

    Is there anything more I can do now, or is it over? I read on a different forum that multiple reasons is a bad idea and I should have just put that the assistant did everything and told me where to sign.

  • #2
    Re: Old Evans Store Card PPI. Rejected - what next?

    I would send a letter of complaint to Santander and request details of the underwriter.
    Address for complaint is
    Complaints
    Santander Uk Plc
    PO Box 1125
    Bradford
    BD1 9PG
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